Clearance Returns

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tikkathree
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Re: Clearance Returns

Post by tikkathree »

There was I just a-thinking that all this sadness around whatever causes the GMT hand to misalign is going to impact on pricing in the sales fora, EBay etc when actually you pointed to the same impact at CW Towers:
Jcalder68 wrote: Fri Dec 27, 2019 7:33 pm Anyone else noticed the new additions?
I have added a MK3 GMT C60 to my basket, regardless of the potential issues with hand alignment. They are too much of a bargain to overlook considering they still have the 60/60 warranty :-)

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Re: Clearance Returns

Post by Mikkei4 »

what-time-is-it wrote: Fri Dec 27, 2019 11:37 pm Based on my experience of returning a C60 Elite a couple of months ago, I reckon you'll be mid to late Jan before you see the credit appear on your statement, possibly quicker if you have a returns pack already in hand.

Returns packs and refunds can also take longer to be processed in sale periods.
I'd agree with this estimation of a return and credit appearing on a credit card statement.

I bought a NN blue C60 GMT on 22 November and the purchase and delivery process was great, with plenty of emails from CW and delivery as requested and stated. I couldn't gel with the watch though so on 3rd December I requested a returns package but this arrived without the necessary RM pre-paid labelling which I didn't realize until I had queued at the Post Office and been turned away.

The second requested returns package looked as if it was Ok but the bar-coded RM reference couldn't be read by the PO scanner so more time wasted. A telephone call to CW Support confirmed that they had been having issue with the plastic returns bags received from RM.

So I arranged to take it to the Showroom myself on Monday 9 December. On Wednesday 11th I received a "Your watch has been received today and will be inspected by our Technicians. You will be contacted by them in 3-5 working days with an update". There wasn't any contact within 5 working days so I emailed CW and after a few hours received an email stating that "the credit had been processed today and it will appear on my account in 3-5 working days".

The credit had still not appeared on my account by 19 December so another email to CW Support. On 23rd I received an email from CW checking if I had received the credit and on checking the card balance it had been credited to my account, sometime after 19th.
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Re: Clearance Returns

Post by Mikkei4 »

A few watches on Clearance again today.
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Re: Clearance Returns

Post by albionprs »

Yep, showing £405 on one of them, and when you go click to purchase, £486? Why is that
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Re: Clearance Returns

Post by richtel »

albionprs wrote: Sun Dec 29, 2019 10:42 am Yep, showing £405 on one of them, and when you go click to purchase, £486? Why is that
It hasn't added the 20% VAT
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Re: Clearance Returns

Post by albionprs »

richtel wrote: Sun Dec 29, 2019 10:44 am
albionprs wrote: Sun Dec 29, 2019 10:42 am Yep, showing £405 on one of them, and when you go click to purchase, £486? Why is that
It hasn't added the 20% VAT
I would rather pay the listed price :-(
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Re: Clearance Returns

Post by Bahnstormer_vRS »

albionprs wrote:
richtel wrote: Sun Dec 29, 2019 10:44 am
albionprs wrote: Sun Dec 29, 2019 10:42 am Yep, showing £405 on one of them, and when you go click to purchase, £486? Why is that
It hasn't added the 20% VAT
I would rather pay the listed price :-(
But when you select shipping to USA the price reverts?

Guy

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Re: Clearance Returns

Post by nbg »

Bahnstormer_vRS wrote: Sun Dec 29, 2019 10:50 am
albionprs wrote:
richtel wrote: Sun Dec 29, 2019 10:44 am

It hasn't added the 20% VAT
I would rather pay the listed price :-(
But when you select shipping to USA the price reverts?

Guy

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Why would he select shipping to the USA? :-k

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Re: Clearance Returns

Post by Bahnstormer_vRS »


nbg wrote:
Bahnstormer_vRS wrote: Sun Dec 29, 2019 10:50 am But when you select shipping to USA the price reverts?

Guy

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Why would he select shipping to the USA? :-k

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I'm getting confused with @albionphoto :oops:

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Re: Clearance Returns

Post by nbg »

^^^^^ To be fair Guy, so did I to start with, thinking he had moved from NJ to Ireland.😉

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Re: Clearance Returns

Post by albionphoto »

Tut, tut, tut.
Did you all have too much wine over Christmas? :santagrin:
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Re: Clearance Returns

Post by A1soknownas »

New additions including various C8's and an C65 SH21...
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Re: Clearance Returns

Post by rfreeman11 »

Does the link for the Clearance items come and go with stock? I can't seem to find it.
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Re: Clearance Returns

Post by josbrownlie »

Clearance link has disappeared from the site currently
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Re: Clearance Returns

Post by Bahnstormer_vRS »

rfreeman11 wrote: Thu Jan 02, 2020 5:38 pm Does the link for the Clearance items come and go with stock? I can't seem to find it.
Comes and goes with available stock, in the heading under 'Watches'.

Right now, it is not there.

Guy

PS> welcome back to you forum.
In small proportions, we just beautie see:
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)

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