Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Discuss Christopher Ward watches
User avatar
Bahnstormer_vRS
Moderator
Moderator
Posts: 35156
Joined: Thu Sep 06, 2012 3:06 pm
CW-watches: 34
LE-three: 1
LE-foura: 1
LE-fourb: 1
LE-six: 1
Location: Hertfordshire, UK

Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by Bahnstormer_vRS »

Details for the London GTG / CW Event & 'Chat with Co Founders' are posted here

Within the GTG, it is anticipated that we will have a session for the 'Chat with Chris' which will give the opportunity for questions to be put to the three Co-Founders of CW; Mike France, Peter Ellis and Chris Ward.

It is planned for the Chat with Chris element of the GTG to be video'd and, as before, live streamed on YouTube.

Please post your questions for the "Chat with Chris" in this topic/thread, by end of the day Sunday 24th August.

If a question is posted that you would also like to ask, simply quote it and add +1 or +2 etc...

Whilst there will be the opportunity for questions to come from the floor i.e. to be put by those attending, I intend to ask as many questions submitted by forum members in this topic, as time allows.


Finally, please limit this topic to questions only. No discussions please.

Guy
In small proportions, we just beautie see:
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)

Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
Macdaz
Senior Guru
Senior Guru
Posts: 488
Joined: Tue May 26, 2015 9:58 pm
CW-watches: 14
Location: UK

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by Macdaz »

1. Can you give us any early clues as to what the revamp of the aviation range might entail? (Or did I dream that a revamp was on the cards?!)

2. Are there any plans for a field watch type model in the short to medium term?
SMP|Victorinox Groundforce|Mako/XL|Steinhart OVM|Smiths Everest|C60 Trident 600|C8 Pilot Mk2|Vostok 1965|C8 Flyer Mk1|Seiko Monster|C7 Rapide|Steinhart Aviation|C65 GMT|C9 AMGTLE|C60 Bronze|C8 Al Deere|C65 SC|C63 GMT|C65 Chrono|C63 Auto|C65 Dune|2023 FLE
Mikkei4
Senior Forumgod
Senior Forumgod
Posts: 3587
Joined: Sat Jan 21, 2017 7:20 pm
CW-watches: 0

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by Mikkei4 »

Has the quantity of sales of the 40mm Trident been sufficient to support expanding the range and colours of what Tridents will be produced in 40mm?

Will there be another version of the Trident Elite in a different colour-way and will an accompanying titanium bracelet be available?

Any more you can tell us about Chronograph 2020?
User avatar
STodd
Senior Forumgod
Senior Forumgod
Posts: 1858
Joined: Mon Dec 12, 2016 3:40 pm
CW-watches: 13
LE-five: yes
Location: Surrey, UK

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by STodd »

Any chance of bringing the Makaira back..?

Other ranges evolved, but it just vanished...


Sent from my iPhone using Tapatalk
C60 GMT MkI¦C11 Elite,Pro¦C700 Grande Rapide¦C8 Pilot MkII¦C8 UTC¦C10 FLE#13¦C4 'Phoenix'¦Speedhawk¦Bluebird LE#319¦IRR LE#129¦C1000 FGR4
Omega PO 2201.51.00¦Damasko DA44¦Seiko KS 5621-7020, SRP639¦Luminox 1833¦Newmark 6BB¦Scurfa DiverOne NATO
User avatar
nbg
Senior Forumgod
Senior Forumgod
Posts: 13150
Joined: Sun Nov 24, 2013 6:43 pm
CW-watches: 14
Location: UK

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by nbg »

The other GTGs earlier in the year had plenty of questions from attendees on the day. I am assuming the London one will be the same.

In which case I will probably think of a topical question during my train journey and ask it myself on the day.

Neil
Other watch forums of interest:
TZ-UK
Macdaz
Senior Guru
Senior Guru
Posts: 488
Joined: Tue May 26, 2015 9:58 pm
CW-watches: 14
Location: UK

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by Macdaz »

STodd wrote: Sat Aug 10, 2019 6:06 pm Any chance of bringing the Makaira back..?

Other ranges evolved, but it just vanished...


Sent from my iPhone using Tapatalk
+1 Good question
SMP|Victorinox Groundforce|Mako/XL|Steinhart OVM|Smiths Everest|C60 Trident 600|C8 Pilot Mk2|Vostok 1965|C8 Flyer Mk1|Seiko Monster|C7 Rapide|Steinhart Aviation|C65 GMT|C9 AMGTLE|C60 Bronze|C8 Al Deere|C65 SC|C63 GMT|C65 Chrono|C63 Auto|C65 Dune|2023 FLE
0uatiOW
Trusted Seller
Trusted Seller
Posts: 1329
Joined: Thu Mar 15, 2018 11:46 pm
CW-watches: 4
Location: Cambridgeshire

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by 0uatiOW »

Will the 4-part case from the C7 Rapide return in another range?
My name is 0uatiOW, but before you ask, no I don’t.
“Exquisitely minging” MissF, 19 July 2022
Just call me Diderot
User avatar
McDaWisel
Expert
Expert
Posts: 226
Joined: Thu Apr 25, 2019 7:01 pm
CW-watches: 1

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by McDaWisel »

- Customer service has confirmed that there will be a titanium bracelet that fits the Trident mk3 Elite - I am therefore assuming that there are plans for more titanium models. Can you share any details? Any plans for a GMT?

- can you also confirm when the titanium bracelet will be released?


Sent from my iPhone using Tapatalk
jtc
Senior Forumgod
Senior Forumgod
Posts: 4109
Joined: Fri Oct 05, 2012 9:50 pm
CW-watches: 2
Location: Hampshire, UK

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by jtc »

How are you tracking customer satisfaction and do you believe you've fixed all the problems with customer service?
Jon

Trusted Seller Feedback

CW | Tudor | Tag Heuer | Omega | Longines | Bremont | Rolex
Fat-Sam
Guru
Guru
Posts: 394
Joined: Wed Jun 19, 2019 3:51 pm
CW-watches: 1
Location: Hackney/Islington

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by Fat-Sam »

Mikkei4 wrote: Sat Aug 10, 2019 5:35 pm Has the quantity of sales of the 40mm Trident been sufficient to support expanding the range and colours of what Tridents will be produced in 40mm?

Will there be another version of the Trident Elite in a different colour-way and will an accompanying titanium bracelet be available?

Any more you can tell us about Chronograph 2020?
+1
Loving my 40mm but wanted a blue one ideally- not sure I could resist if that dropped
“Downsizing…”
JLC Reverso Duoface med.*gift
Omega Seamaster Deville 1961
DIY Watch Club Diver
DIY Explorer
Raymond Weil Toccata
SevenFriday P1/01
Longines x HODINKEE *FS
Laco Aachen 42 *FS
Tribus MDS *FS
what-time-is-it
Trusted Seller
Trusted Seller
Posts: 3854
Joined: Thu Nov 24, 2016 11:53 am
CW-watches: 1

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by what-time-is-it »

Has the 60 month guarantee policy changed? Please clarify whether automatic watches now need a service history in the first 4 years of ownership to qualify for the final year.
Current collection incl Citizen, G-Shock, Rolex, Seiko, Sinn & Tag.

Chris
User avatar
StrapMeister
Trusted Seller
Trusted Seller
Posts: 3833
Joined: Fri Mar 03, 2017 11:29 pm
CW-watches: 2

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by StrapMeister »

Why the change from a 60 month warranty to 48 months?
What exactly are the new CS processes that have been put into place?
Are CS staffing levels going to increase to cope with the increase in demand from both buyers and returns?
User avatar
TigerChris
Senior Forumgod
Senior Forumgod
Posts: 3244
Joined: Tue Mar 21, 2017 2:51 pm
CW-watches: 1

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by TigerChris »

Macdaz wrote: Sat Aug 10, 2019 4:47 pm 1. Can you give us any early clues as to what the revamp of the aviation range might entail? (Or did I dream that a revamp was on the cards?!)

2. Are there any plans for a field watch type model in the short to medium term?
+1 on the aviation range question

Also, same question as usual from me; any updates on the 'Aqua Terra Competitor', maybe based on the new C60 40mm case?

A new question from me; Any plans to use the ETA COSC movement again in any future models or will all COSC be based on the SH21 from now on?
Eat My Goal
Junior
Junior
Posts: 56
Joined: Mon Jan 07, 2019 7:39 pm

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by Eat My Goal »

Any chance of the C60 Trident 316L LE Orange falling into the nearly new, or discounted bucket?
User avatar
TigerChris
Senior Forumgod
Senior Forumgod
Posts: 3244
Joined: Tue Mar 21, 2017 2:51 pm
CW-watches: 1

Re: Questions - Chat with Co Founders - London GTG / CW Event - 31st August 2019

Post by TigerChris »

Eat My Goal wrote: Mon Aug 12, 2019 12:24 pm Any chance of the C60 Trident 316L LE Orange falling into the nearly new, or discounted bucket?
That can't be a serious question to put to the company owners at a GTG surely?! :lol: :lol:
  • Similar Topics
    Replies
    Views
    Last post