What happened to CW?
- Thermexman
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Re: What happened to CW?
^^^the scenery's better?
The hills are alive? Ok, so that's Austria...
The hills are alive? Ok, so that's Austria...
Steve.
- Essex Paul
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Re: What happened to CW?
Thermexman wrote: ↑Thu Jul 18, 2019 1:30 pm ^^^the scenery's better?
The hills are alive? Ok, so that's Austria...
The chocolate? Skiing?
Unless "Meinberg" thinks Switzerland is in the Eurozone?
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Re: What happened to CW?
If Brexit goes through it will be more in the eurozone than the UK, and that's ignoring geography.Essex Paul wrote: ↑Thu Jul 18, 2019 1:48 pm
Unless "Meinberg" thinks Switzerland is in the Eurozone?
Edit: and the Skiing is better
- Thermexman
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Re: What happened to CW?
Shush now!Essex Paul wrote: ↑Thu Jul 18, 2019 1:48 pm
Unless "Meinberg" thinks Switzerland is in the Eurozone?
Steve.
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Re: What happened to CW?
How's that? They may have a trade deal with Europe but we will too. Other than that..... anyhow hope they don't as it already takes me 1.5hrs on the train to get to CW Towers!meinberg wrote: ↑Thu Jul 18, 2019 2:06 pmIf Brexit goes through it will be more in the eurozone than the UK, and that's ignoring geography.Essex Paul wrote: ↑Thu Jul 18, 2019 1:48 pm
Unless "Meinberg" thinks Switzerland is in the Eurozone?
Edit: and the Skiing is better
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Re: What happened to CW?
Being the EU's 3rd largest trading partner, thats how. But I hope it doesn't come to that, for your train ride and my exchange rateEssex Paul wrote: ↑Thu Jul 18, 2019 2:15 pmHow's that? They may have a trade deal with Europe but we will too. Other than that..... anyhow hope they don't as it already takes me 1.5hrs on the train to get to CW Towers!meinberg wrote: ↑Thu Jul 18, 2019 2:06 pmIf Brexit goes through it will be more in the eurozone than the UK, and that's ignoring geography.Essex Paul wrote: ↑Thu Jul 18, 2019 1:48 pm
Unless "Meinberg" thinks Switzerland is in the Eurozone?
Edit: and the Skiing is better
- Essex Paul
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Re: What happened to CW?
Think you’ll find we’ll push in-front of Switzerland on that front. That’s if our government can negotiate better then they have on Brexit mind you.meinberg wrote: ↑Thu Jul 18, 2019 3:03 pmBeing the EU's 3rd largest trading partner, thats how. But I hope it doesn't come to that, for your train ride and my exchange rateEssex Paul wrote: ↑Thu Jul 18, 2019 2:15 pmHow's that? They may have a trade deal with Europe but we will too. Other than that..... anyhow hope they don't as it already takes me 1.5hrs on the train to get to CW Towers!
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Re: What happened to CW?
I do find it all a little odd about peoples approach to business nowadays.
This thread isn't the first example of where I've heard people telling others that they shouldn't expect better from the people they give money to.
Why should people not expect good communication from a company that has willingly taken their money? Why is it unreasonable to expect good communication from a company that sells products into the thousands?
I guess people nowadays 'settle', people seem to think it's acceptable for businesses to be sub par.
This thread isn't the first example of where I've heard people telling others that they shouldn't expect better from the people they give money to.
Why should people not expect good communication from a company that has willingly taken their money? Why is it unreasonable to expect good communication from a company that sells products into the thousands?
I guess people nowadays 'settle', people seem to think it's acceptable for businesses to be sub par.
- Thermexman
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Re: What happened to CW?
I think you’re confusing this with some other thread? None of the above are mentioned here!
Steve.
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Re: What happened to CW?
Switzerland is in the Single Market, which allows free movement of goods between it and the EU, so if the EU is a more important market than the UK, then there is trade upside to moving there. Lower corporation tax and VAT rates too.Essex Paul wrote: ↑Thu Jul 18, 2019 1:48 pmThermexman wrote: ↑Thu Jul 18, 2019 1:30 pm ^^^the scenery's better?
The hills are alive? Ok, so that's Austria...
The chocolate? Skiing?
Unless "Meinberg" thinks Switzerland is in the Eurozone?
My name is 0uatiOW, but before you ask, no I don’t.
“Exquisitely minging” MissF, 19 July 2022
Just call me Diderot
“Exquisitely minging” MissF, 19 July 2022
Just call me Diderot
Re: What happened to CW?
I was in at #1 today and, yet again, the service couldn’t have been better.
The annual sale has obviously taken its toll on orders and comms with people working shifts into the night to handle demand.
There was even a, very orderly, queue of people to get in today as well but we were met with a smile and excellent service.
We all wait with great expectation for these sales and then moan when the flood of demand slows the systems down
With sale now over and things calming down I’d think we can expect service to get back to the, generally, efficient levels we’ve experienced in the past.
The annual sale has obviously taken its toll on orders and comms with people working shifts into the night to handle demand.
There was even a, very orderly, queue of people to get in today as well but we were met with a smile and excellent service.
We all wait with great expectation for these sales and then moan when the flood of demand slows the systems down
With sale now over and things calming down I’d think we can expect service to get back to the, generally, efficient levels we’ve experienced in the past.
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Re: What happened to CW?
Just returning to your opening thread. I can only answer your question from my own personal experience: I’ve placed 5 separate orders (UK delivery) within the last 12 months, not paying any extra for express delivery. Each of these orders arrived approximately 1 week following placing the order. For each order I received two emails, one to acknowledge my order, and a second to confirm dispatch, providing tracking information.
Out of interest, I just checked their website, viewing their estimates of processing and delivery times. It says to allow 2 working days for dispatch, and 3 working days for delivery on top of that. So if I ordered on Sunday, I would expect them to pick up the order Monday, dispatch by Wednesday, then receive the order within three further working days, ie by the following Monday (8 days in total).
So, in summary, for me, they have delivered within their stated time frames, which met my expectations.
Regards
Craig
Craig
Re: What happened to CW?
I have just spoke to CW customer services.
They stated that at the checkout there is a message stating a dispatch delay, and that orders will be dispatched within 3-5 days.
I stated this was not visible at all, and I was told that I was wrong because other customers can see it.
Here is a photo of the checkout screen:
There is no such warning or disclaimer.
I'd much rather customer services say 'hey, we **** up, things are super busy but we're working on it' rather than trying to fall back on a lie that I missed a disclaimer on their website saying my order will be delayed.
I've never had such sub-par customer services from a brand that claims itself to be premium.
They stated that at the checkout there is a message stating a dispatch delay, and that orders will be dispatched within 3-5 days.
I stated this was not visible at all, and I was told that I was wrong because other customers can see it.
Here is a photo of the checkout screen:
There is no such warning or disclaimer.
I'd much rather customer services say 'hey, we **** up, things are super busy but we're working on it' rather than trying to fall back on a lie that I missed a disclaimer on their website saying my order will be delayed.
I've never had such sub-par customer services from a brand that claims itself to be premium.
- H0rati0
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Re: What happened to CW?
It's complicated. Switzerland has agreements that allow partial access to the Single Market. VAT rates are much lower than the EU minimum (15%) so no customs union = no "free" movement of goods and services.
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Re: What happened to CW?
Thanks, didn’t know that. Does that mean we in other EU countries (currently...), have to pay VAT when importing from Switzerland?
Switzerland is a Schengen country, so I can walk in and out from France or Germany without any border control, so does that mean technically speaking, I should be declaring anything I’ve bought in Switzerland when I return?
My name is 0uatiOW, but before you ask, no I don’t.
“Exquisitely minging” MissF, 19 July 2022
Just call me Diderot
“Exquisitely minging” MissF, 19 July 2022
Just call me Diderot