Is your dishwasher inlet hose on properly?

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Paul Drawmer
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Is your dishwasher inlet hose on properly?

Post by Paul Drawmer » Wed Mar 13, 2019 1:22 pm

1st World Troubles. I have been disrupted, not disturbed; disrupted. Some weeks ago I noticed the flooring in the doorway between the kitchen and diner was lifting. There's only one thing that would do that and it's water. Not damp; water, and quite a bit of it.
Turns out that the dishwasher supply hose wasn't fastened properly, and had been leaking. For a few weeks. The kitchen floor is a felt backed vinyl. Easy to clean, warm underfoot and extremely good at repelling water from above. Also extremely good at soaking up water from below. I had also noticed that some of the skirting had swollen and moved away from the wall. MDF skirting is fine in every respect except that in the presence of water it swells up quite a bit as it get rather soggy. As do the plinths of the kitchen units.

We have had household insurance for getting on for 50 years and never made a claim, but this seemed rather serious. So; I made a claim, and within 48hrs a specialist from an insurance appointed recovery company was on site having a look at the problem.

The kitchen floor has to go. It was laid on a self levelling screed. That absorbs water and will need taking up. So will the ceramic tiles under that, because they were laid on a self levelling compound, which will also have to come up. ££!

In the dining area, not all the laminate flooring is affected. The assessor lifted part of the water damaged floor to expose the original thermoplastic tiles underneath.
"I'll need to send that away for analysis." He said.

Yesterday the furniture in the dining/sitting room was removed and is now in storage. Today the whole of the floor has been removed, not just the damaged area by the kitchen. Right now the workmen are sealing the rooms with polythene sheets and taping up the joints. There's a massive HEPA vacuum cleaner and the guys are wearing overalls and breathing masks.

It turns out that the original tiles contain asbestos. They have to be removed and treated as HAZMAT for disposal (Hazardous Material). £££!

Then the damp kitchen floor can be removed. Then the dryers can be started and we have no idea how long they will have to run before we can be issued with a certificate of dryness. £££££!

Then it is time to replace the floor(s) and redecorate. £££££!

I have no idea of the total cost, but I'm sure glad that we have insurance cover.
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Re: Is your dishwasher inlet hose on properly?

Post by Bahnstormer_vRS » Wed Mar 13, 2019 1:41 pm

:shock: :shock: :shock:

Yikes! That's some problem Paul. Commiserations.

Are you still living in the house or have you had to move out?

Thank heavens for Insurance.

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Re: Is your dishwasher inlet hose on properly?

Post by scooter » Wed Mar 13, 2019 1:53 pm

Sorry to hear Paul and hope it's sorted for you promptly.

Are you with a decent insurance company like the NFU?

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Re: Is your dishwasher inlet hose on properly?

Post by Paul Drawmer » Wed Mar 13, 2019 2:22 pm

They did give us the option to move out, but for a variety of reasons, Carol decided she'd be more comfortable in her own home really, despite the disruption. We'll have to see what it's like with a couple of industrial dryers running though!

Yep; I'm with NFU, decisions seems to take about 24hrs, which is pretty slick.
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Re: Is your dishwasher inlet hose on properly?

Post by scooter » Wed Mar 13, 2019 2:44 pm

I am very tempted to try the NFU for a quote when renewal time comes up.

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Re: Is your dishwasher inlet hose on properly?

Post by addi564 » Wed Mar 13, 2019 6:57 pm

Paul

I am a white goods engineer by trade and you would be surprised how common the problem is.

One bit of advice I would offer is ensure the new floor is also laid under the kitchen units. This is always skimped on by insurance company's and causes issues further down the line. It makes it almost impossible to remove appliances when and if they fail in the future.

Hope the information helps

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Re: Is your dishwasher inlet hose on properly?

Post by Paul Drawmer » Wed Mar 13, 2019 7:15 pm

Thanks for the tip! I have been asked to get quotes for the flooring replacement.
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Re: Is your dishwasher inlet hose on properly?

Post by jtc » Wed Mar 13, 2019 7:32 pm

Wow, that's quite the problem! Glad the insurance company are well under way with sorting it for you. We once had an electric shower fail while we were away from home - it steamed the upstairs of the house. Our insurers were good in remedying the decor.

I am now super conscious of water problems, to the extent I have moisture sensors near where I expect problems to occur (Samsung SmartThings if you're interested). Maybe I'm paranoid, but you never know...
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Re: Is your dishwasher inlet hose on properly?

Post by MiniMpi » Wed Mar 13, 2019 10:27 pm

Holy Cr** Paul !!
Sorry to hear all this but delighted you have house insurance my friend.
Fingers crossed it will all be done quickly.
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Re: Is your dishwasher inlet hose on properly?

Post by Thegreyman » Thu Mar 14, 2019 1:18 pm

Sounds like a bit of a nightmare Paul but glad to hear the insurance company is efficient in dealing with the remedial works/claim.

It is probably quite common as @addi564 says. It happened to us last year where the washing m/c or dishwasher had a slight leak and the floor was starting to warp. We were thinking about getting the kitchen done at the time so we ended up having to get a lot of the floor repaired/replaced before the new kitchen was installed. The floor took a week and then a further 4 weeks for the kitchen....bit of a nightmare.

The trouble is that it is one of these hidden issues that are difficult to spot. These moisture sensors are maybe worth looking into.
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Re: Is your dishwasher inlet hose on properly?

Post by Rob s » Thu Mar 14, 2019 4:56 pm

Can you imagine this happening and finding out you'd let the insurance lapse!

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Re: Is your dishwasher inlet hose on properly?

Post by Paul Drawmer » Fri Mar 15, 2019 1:17 pm

Kitchen floor has now been uplifted. That's the top layer of felt backed vinyl, then self levelling compound, then the ceramic tiles, then more compound back to screed level.
There are two industrial dehumidifiers (2N), an air scrubber (to ensure any residual asbestos particles are removed 4N) plus floor fans that blow across the floor to move the water vapour up into the drying zones (4N)

N = the noise made by an industrial vacuum.
When I set them all running - I have to wear ear defenders! I've been told to run them all all night and keep the dehumidifiers on as much as possible.

In bed, it's like sleeping on an aircraft - bloody noisy!
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Re: Is your dishwasher inlet hose on properly?

Post by NotEnoughWrists » Fri Mar 15, 2019 11:40 pm

Agh! the joys of water not staying where you want it to in the house. I feel your pain :datz:
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