Contacting CWL - Forum Members only

News related to Christopher Ward Watches
vealchop
Senior
Senior
Posts: 78
Joined: Thu Aug 16, 2012 12:39 pm

Re: Contacting CWL - Forum Members only

Post by vealchop » Thu Aug 16, 2012 10:53 pm

good info to have thanks.

jocke.j
Junior
Junior
Posts: 34
Joined: Wed Aug 22, 2012 1:05 pm

Re: Contacting CWL - Forum Members only

Post by jocke.j » Fri Aug 24, 2012 6:36 am

I sent a couple of questions to Chris and Deb and they both answered within 24 hours with really good responses. I have had bad experiences with some other companies regarding customer service earlier so for me its really important that you get a quick and good answer on your questions. So :thumbup: to them both.

crash
Senior
Senior
Posts: 60
Joined: Tue Oct 30, 2012 3:00 am
CW-watches: 2
Location: Wisconsin

Re: Contacting CWL - Forum Members only

Post by crash » Fri Nov 02, 2012 3:31 am

I'm glad I saw this thread. As a newb, I was wondering how that worked (since I've seen a number of references to contacting Wera directly). Thanks.

User avatar
moriarty
Senior Guru
Senior Guru
Posts: 485
Joined: Tue Nov 06, 2012 9:53 am
CW-watches: 10
Location: South of the M4

Re: Contacting CWL - Forum Members only

Post by moriarty » Wed Dec 05, 2012 2:04 pm

Is Wizziethewiz@christopherward.co.uk still the correct direct e-mail for Wera ?
Moriarty

C9 JH Mk 2 C70 MC C600 C60 GMT C5 Mk 1 x 3 N22 CCC
Breitling SOHC LE / Navitimer '52 Omega '52 JLC Ebel Beluga Manchette Bulova Accutron Hamilton Ventura 80's Gucci Citizen Eco AT's 'Bambinos' 'Blue Mako' Seiko LE Kemmner Skeleton...

User avatar
alphajet
Senior Forumgod
Senior Forumgod
Posts: 3005
Joined: Tue Nov 18, 2008 6:08 pm
CW-watches: 15
LE-two: yes
LE-three: yes
LE-foura: yes
Location: Plymouth, Devon, UK

Re: Contacting CWL - Forum Members only

Post by alphajet » Wed Dec 05, 2012 2:18 pm

moriarty wrote:Is Wizziethewiz@christopherward.co.uk still the correct direct e-mail for Wera ?
Yes it is.
No more Quartz (except when I cannot resist).

williamtv
Newbie
Newbie
Posts: 14
Joined: Wed Mar 27, 2013 2:36 pm
CW-watches: 0
Location: South Carolina

Re: Contacting CWL - Forum Members only

Post by williamtv » Wed Apr 03, 2013 7:25 pm

+1 on that! I sent an email with a couple questions being new to cw and she emailed back within 24 hours.... And got me 3 cw product catalogues! Kudos!
God Bless!
William

Current Collection-
Tag Heuer Aquaracer 500m
Tag Heuer Professional 2000
Tissot PRC200 Chrono
Citizen Aqualand Eco-Drive
Citizen Promaster Chrono

Freddy
Senior
Senior
Posts: 73
Joined: Tue Aug 06, 2013 8:16 pm

Re: Contacting CWL - Forum Members only

Post by Freddy » Sat Aug 24, 2013 12:40 pm

This is so helpful, I have had really quick responses from Wera and she seems very helpful :D

User avatar
MiniMpi
Senior Forumgod
Senior Forumgod
Posts: 32482
Joined: Sun Apr 10, 2011 9:56 am
CW-watches: 16
Location: Cork, Ireland

Re: Contacting CWL - Forum Members only

Post by MiniMpi » Sat Aug 24, 2013 3:46 pm

Wera replied to my email yesterday and again this afternoon....on a Bank Holiday weekend !!!
Great service :)
Ferg

C7 Prototype, C11 Elite, C7 Bluebird, C70 Ascari, C65 MK1 LE, C60 316L Yellow, C9-JH-MK3, C9-40-5DA, C600-IPB, C8-KVKT-MK2, C5-37H3H1-SBC, C60-43-GMT-SWKS, C60-43-A-SKRS, C60-TI-V2, C8 UTC, C8 Flyer MK2.

wimbouman
Junior
Junior
Posts: 34
Joined: Tue Sep 10, 2013 11:44 am

Re: Contacting CWL - Forum Members only

Post by wimbouman » Fri Nov 01, 2013 9:44 pm

I think that Wera, Chloe and the other CW crew just understand what customer service is all about.
They are amazing !

craigie
Newbie
Newbie
Posts: 6
Joined: Mon Dec 02, 2013 1:07 pm

Re: Contacting CWL - Forum Members only

Post by craigie » Tue Dec 03, 2013 8:25 am

amleto wrote:sent email Saturday morning - no response/acknowledgment yet. Normal because it was the weekend?
I've contacted and got a speedy response. Thanks for that! :-)

annabanana2
Newbie
Newbie
Posts: 14
Joined: Sat Mar 15, 2014 6:57 am

Re: Contacting CWL - Forum Members only

Post by annabanana2 » Mon Mar 17, 2014 12:04 am

Thanks for the info - I contacted them using the email on the uk website and still haven't heard back so I will try this one.

AndyMac
Posts: 2
Joined: Sat Apr 05, 2014 1:54 pm
CW-watches: 1
Location: Portsmouth England

Re: Contacting CWL - Forum Members only

Post by AndyMac » Sun Apr 06, 2014 10:19 am

Thanks this is very useful information for a newbie

mbhoward
Junior
Junior
Posts: 42
Joined: Fri May 23, 2014 8:03 pm
CW-watches: 1
Location: Surrey, UK

Re: Contacting CWL - Forum Members only

Post by mbhoward » Fri May 23, 2014 8:13 pm

Fantastic idea! Great customer service from CW. :clap:
Matthew

C7 Bluebird LE; C4 Phoenix; Omega Speedmaster Automatic; Tissot T-Touch; Caravelle Auto; Seiko Bellmatic, Seiko 5; Swatch Automatic; Alliane;

User avatar
gatehealing
Senior Forumgod
Senior Forumgod
Posts: 1567
Joined: Fri May 16, 2014 9:52 pm
CW-watches: 9

Re: Contacting CWL - Forum Members only

Post by gatehealing » Sat May 24, 2014 6:21 am

Just found this -- now I'm really diggin into the forum. Are there any other forum only benefits outside of accessing some topics and this email address? I've got 5 watches coming ASAP (hopfully--ordered 1 and it'll arrive next week, 4 others in my basket)

Warmly
Jon

Zenas
Junior
Junior
Posts: 34
Joined: Mon Nov 25, 2013 9:56 pm

Re: Contacting CWL - Forum Members only

Post by Zenas » Sun Feb 01, 2015 3:45 pm

WIsh I had seen this sooner, although I received a timely response from Wera when I emailed her directly by replying to an earlier email at another one of her addresses.

Post Reply