Incoming: arrival and reveal
Posted: Mon Sep 13, 2021 9:37 pm
The long and winding road of a ten thousand mile journey has ended. I, too, was lucky enough to spy and buy the C1 Powerglow in the prototype sale in July. Unlike Guy, I live in the USA. My prototype took a much longer journey in both time and space to finally reach me.
With the sale being at the end of July, and this watch being a prototype, documentation had to be specially prepared to ship out the watch. Guy received his and was able to post photos in a week, before mine had been handed off to DHL. Seeing pics in the field was exciting. And my anticipation ramped up. Delivery was slated for mid-August. Then the disappointments started stacking up. Delays in transit. Revised delivery dates. Eventually the watch reached US Customs. DHL did not have the necessary documentation. Calls to DHL. Calls to Christopher Ward. Three times CW sent paperwork to DHL to get the watch through Customs. This after including the original paperwork with the watch when it was shipped out. After ten days, Customs rejects the processing and hands off the package to DHL for a return to the shipper!
Curt words with DHL. I alerted CW of the plight of my non-delivery. Back across the Atlantic to CW it went. CW received the watch and prepared new packaging and documentation. CW sent the watch out at again for its, now, third trip across the ocean. Customer Services assured me all was in order. On handing off the package to Customs, again DHL informed me of a lack of paperwork. My words to DHL were heated and pointed. CW had done all they could to expedite the shipment. DHL eventually located the “missing” paperwork to permit Customs to clear the watch. And I awaited its final steps to me.
So, more than a month from ordering to receipt I can now reveal my good fortune. The watch took a lengthy route: CW to LHR-YYZ-MIA-CIN and back to LHR by unknown steps and ultimately CW. The watch recrossed the ocean once more to MIA-CIN-ROC to me. Pics of the Powerglow come!
With the sale being at the end of July, and this watch being a prototype, documentation had to be specially prepared to ship out the watch. Guy received his and was able to post photos in a week, before mine had been handed off to DHL. Seeing pics in the field was exciting. And my anticipation ramped up. Delivery was slated for mid-August. Then the disappointments started stacking up. Delays in transit. Revised delivery dates. Eventually the watch reached US Customs. DHL did not have the necessary documentation. Calls to DHL. Calls to Christopher Ward. Three times CW sent paperwork to DHL to get the watch through Customs. This after including the original paperwork with the watch when it was shipped out. After ten days, Customs rejects the processing and hands off the package to DHL for a return to the shipper!
Curt words with DHL. I alerted CW of the plight of my non-delivery. Back across the Atlantic to CW it went. CW received the watch and prepared new packaging and documentation. CW sent the watch out at again for its, now, third trip across the ocean. Customer Services assured me all was in order. On handing off the package to Customs, again DHL informed me of a lack of paperwork. My words to DHL were heated and pointed. CW had done all they could to expedite the shipment. DHL eventually located the “missing” paperwork to permit Customs to clear the watch. And I awaited its final steps to me.
So, more than a month from ordering to receipt I can now reveal my good fortune. The watch took a lengthy route: CW to LHR-YYZ-MIA-CIN and back to LHR by unknown steps and ultimately CW. The watch recrossed the ocean once more to MIA-CIN-ROC to me. Pics of the Powerglow come!