I received my C1 GM 5 Day COSC back from CW today after just 4 weeks which I feel is excellent service.
Well done to them.
The watch is working perfectly, delighted to have it back.
Good work by CW Customer Service
- Bahnstormer_vRS
- Moderator
- Posts: 35166
- Joined: Thu Sep 06, 2012 3:06 pm
- CW-watches: 34
- LE-three: 1
- LE-foura: 1
- LE-fourb: 1
- LE-six: 1
- Location: Hertfordshire, UK
Re: Good work by CW Customer Service
That's good to hear Ferg.
Glad you've got it back swiftly.
Guy
Glad you've got it back swiftly.
Guy
In small proportions, we just beautie see:
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)
Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)
Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
- StrapMeister
- Trusted Seller
- Posts: 3833
- Joined: Fri Mar 03, 2017 11:29 pm
- CW-watches: 2
-
- Senior Forumgod
- Posts: 1793
- Joined: Fri Mar 22, 2013 1:59 pm
- CW-watches: 4
- Location: Hertfordshire
Re: Good work by CW Customer Service
Apologies if I missed it, but what was the reason for the service?
- MiniMpi
- Trusted Seller
- Posts: 37684
- Joined: Sun Apr 10, 2011 9:56 am
- CW-watches: 17
- Location: Cork, Ireland
Re: Good work by CW Customer Service
Not a service but a warranty repair, rotor spinning when handwound.sproughton wrote: ↑Thu May 13, 2021 9:40 pm Apologies if I missed it, but what was the reason for the service?
-
- Senior Forumgod
- Posts: 1793
- Joined: Fri Mar 22, 2013 1:59 pm
- CW-watches: 4
- Location: Hertfordshire
- Thegreyman
- Trusted Seller
- Posts: 12066
- Joined: Sat May 21, 2016 3:45 pm
- CW-watches: 6
- Location: Edinburgh
Re: Good work by CW Customer Service
Quick turnaround by CW and what a beautiful watch it is.
Patrick
C60 Pro 300, C60 Sunrise, C63 Sealander Lucerne blue LE, C65 Dartmouth, W11 Amelia (wife), C63 Sealander (son)
Some others + a few on the way
C60 Pro 300, C60 Sunrise, C63 Sealander Lucerne blue LE, C65 Dartmouth, W11 Amelia (wife), C63 Sealander (son)
Some others + a few on the way
- monkeymax
- Senior Guru
- Posts: 584
- Joined: Sat May 01, 2010 10:30 pm
- CW-watches: 3
- Location: South England
Re: Good work by CW Customer Service
Great to hear that turn-around time - and interesting to see the new QC sticker!
I was pretty happy with the service I had last year too - in the midst of all the delays customer service did a great job at coming through. Unfortunately I later noticed my dial had gotten damaged during the service (noticed it a couple of months after getting the watch back as it wasn't a big bit of damage but now I've seen it I can't avoid it). So the individual QC sticker is a great new addition that'll hopefully mean such things happen a lot less!
I was pretty happy with the service I had last year too - in the midst of all the delays customer service did a great job at coming through. Unfortunately I later noticed my dial had gotten damaged during the service (noticed it a couple of months after getting the watch back as it wasn't a big bit of damage but now I've seen it I can't avoid it). So the individual QC sticker is a great new addition that'll hopefully mean such things happen a lot less!
-
- Similar Topics
- Replies
- Views
- Last post