Dilbert wrote:And I hope that someone from CW headquarters spots this thread (do they ever look at this forum?) and acts on the need for spare parts generally – especially the parts that get damaged (bezels, crowns, etc.).
Imagine how many CW watches have a ceramic bezel and, over time, the percentage of cracked bezel inserts. Oris and other brands can replace old bezel inserts for years if not decades. Consequently, it's unhelpful for CW's reputation if the company can't match this long-term ownership prospect.
It has been stated by CW (and reported periodically on here), if I recall by Mike France at the CW Event for the introduction of the C60 Trident Mk3 in Spring '19, that they, CW, are/were aware of the issue for their older pieces.
Due to the nature of their supply chain and production they were not in a position to correct this for older pieces BUT had taken steps to keep more appropriate stock levels of parts for the future (from c. 2018/19 onwards).
All part of the growing pains of a young Company.
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