C6 Replacement sapphire crystal

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Andy-Smith
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Re: C6 Replacement sapphire crystal

Post by Andy-Smith »

In my view you have three options:
1) Do Nothing - live with it.
20 buy a secondhand unit and use the crystal. You would need a press to fit the crystal if doing it yourself.
3) Find a replacement (non OEM) which may take a while but is likely to be available. Again you would need a press to fit if doing it yourself.
kiter65
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Re: C6 Replacement sapphire crystal

Post by kiter65 »

I’m pleased the inmates are coming up with suggestions for the OP but he should not have to be doing this, we are not talking about a customer going back to a store where he purchased a watch a few years back, we are talking about going back the the manufacturer to obtain a replacement part, CW should be trying to source a replacement not the OP :censored: not just saying sorry mate don’t do them any more :shock: what has happened to customer service :? Anyone want to buy a C65 diver cus now they are not on the web site I assume that they are not making them any more and if I need a replacement crystal for it in the future it’s no good going back to the manufacturer cus they don’t do spares :shock:
Soporsche
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Re: C6 Replacement sapphire crystal

Post by Soporsche »

Its a problem with a small brand that has grown and evolved rapidly, our expectations today maybe different to the fairly recent past.
Its not that long ago that sales numbers per design/model were a fraction of those now and each possibly took longer to sell out (sometimes years). In the younger days each item of stock on the shelf reflected a cost and cash flow would have been a primary driver. Holding onto a substantial quantity of items per model (esp at the modest price point) may not have been feasible.
CWL is a different business today with different volumes and market reputation to uphold so I would hope maintenance stocks are part of the model for more recent pieces.
It is however very frustrating, I have 2 items that I required that are now obsolete/out of stock and CW was unable to offer any suggestions at all (one cosmetic and not essential, ie my desire to have a perfect bezel for a C70 MC, the other was a case item).
There are many many brands (particularly smaller ones) that do not carry a significant quantity or full range of maintenance parts for discontinued models.

With regards to the OP request, I recall from another forum that it is possible to acquire custom crystals from specialists though this may of course be prohibitively expensive. I cant recall the thread off the top of my head. I think I agree with, 'wear the battle scar with pride, its part of the watches history', that said its not my watch and if it was and I could replace the glass I would.
Stephen

A few CWs and other brands
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monkeymax
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Re: C6 Replacement sapphire crystal

Post by monkeymax »

Thanks all for the responses - sorry, I didn't see them earlier. Some more impassioned feelings than my own! I really don't like throwing things away so the fact that spare parts aren't available is a bit annoying, but it's also fine too. It was a bit of a disappointing response from CW but ultimately it was very much a case of 'while you're taking it apart...' . Maybe I'll sort it in the future, maybe not.

On the other hand, I hope that should the movement ever need to be replaced, with it being a non-specific CW movement then that'll be easy to still sort out in the future!

I was chatting to another watch enthusiast at work who countered my point about NOS parts for a vintage Omega by pointing out that Omega is in a different price bracket so it's understandable they'd keep spares for 40+ years - but ask my Dad and the Speedy for him was a tool watch that was there to do a job and wasn't really anything special! :lol: (hence it being covered in paint when I sent it off for service...)

Hey ho... I have scars and so too do my watches. That's what makes them mine & unique, right? :thumbup:
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Amor Vincit Omnia
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Re: C6 Replacement sapphire crystal

Post by Amor Vincit Omnia »

monkeymax wrote: Sun Aug 16, 2020 1:40 pm Some more impassioned feelings than my own!

Maybe I'll sort it in the future, maybe not.

...but ask my Dad and the Speedy for him was a tool watch that was there to do a job and wasn't really anything special! :lol: (hence it being covered in paint when I sent it off for service...)

Hey ho... I have scars and so too do my watches. That's what makes them mine & unique, right? :thumbup:
That’s quite a refreshing lack of entitlement. Having interacted with you, I’m not too surprised.

Sounds like it’s in your blood – your father clearly showed a sense of perspective there too! :thumbup:
Steve
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