Not a Fan of DHL

Discuss Christopher Ward watches
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senna2000
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Re: Not a Fan of DHL

Post by senna2000 »

I am lucky enough to speak to my DHL delivery driver who also happens to do a lot of pickups from Park Street, so he is usually wearing a CW when he delivers! Different areas, different people, different stories.
Chubley
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Re: Not a Fan of DHL

Post by Chubley »

I'm in the US and I've had alright experiences with DHL. One thing that bugs me about them though is that they are way too optimistic about their delivery dates. I don't think I have ever gotten a delivery by the initially quoted date and when I inquire it's always something with them. My favorite was when my watch "missed the plane."

I will say though that I have had far worse experiences with other int'l carriers and now that I know to temper my expectations as to the delivery time, I'd give them a solid 6 out of 10.
Ukyo
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Re: Not a Fan of DHL

Post by Ukyo »

I'm in the US also and I've actually had the opposite happen to me with regards to delivery dates. They initially tell me one day but I've received packages usually 1 day earlier. However, my C60 sapphire is currently stuck cuz they are asking for a watch details breakdown now while my C60 Lympstone went through perfectly fine without them asking for this breakdown (this was also one of the packages I've received 1 day earlier). Both were roughly the same price so I don't know why this is happening. I got unlucky w/ the person scanning my package? Lol
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Wintersports
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Re: Not a Fan of DHL

Post by Wintersports »

My experience is that they are appalling.I live in a city centre apartment and to date I have NEVER (sorry for shouting) actually had a delivery from them.

I don't even get a while you were out card. They simply drive past, say that looks difficult and keep going.I have to get a tracking number and drive to the depot and collect.

This for the record is not a one off.... It's more than 20 packages. I've even had a package left for me, but not told me in a local Chinese food store.

How bad.. Use hermes, brit post office..anyone else.
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