Trident GMT running slower and slower

Discuss Christopher Ward watches
User avatar
lazaruscomeout
Posts: 4
Joined: Sat Feb 29, 2020 6:19 pm

Re: Trident GMT running slower and slower

Post by lazaruscomeout »

I want to send mine in, but it's still getting slower (-33 seconds a day now), so I think I'll wait and see if it levels out first. Otherwise I'm concerned they will simply regulate it without fixing the underlying issue, and the watch will continue to slow down when I get it back.

I haven't been able to find anything on the interwebs about what might cause a watch to continue to slow down. Demagnetizing did nothing for me either.

Other than the fact that it's about as accurate as the cheap wind-up alarm clock I had as a kid, I really like the watch!
StuH
Newbie
Newbie
Posts: 6
Joined: Tue Jul 21, 2020 6:50 pm

Re: Trident GMT running slower and slower

Post by StuH »

Wear mine about once a week, rest of the time it sits in a winder. By far the worst watch I've had for accuracy. I will complain to CW as it's only a couple of months old but as they took weeks to reply to my first complaint about them sending the wrong watch I'm not holding my breath.
Lochinvar
Newbie
Newbie
Posts: 9
Joined: Sun Nov 20, 2011 1:33 pm

Re: Trident GMT running slower and slower

Post by Lochinvar »

I am no expert in these matters, but I would imagine in the construction of modern watches there is a ISO standard incorporated in the watch design to withstand varying degrees of high magnetic fields. This would certainly be the case in diver’s watches. If this putatively is happening in a batch of CW watches from a few months ago, there begs the question for further investigation. The C60 Trident GMT is a watch I would assume has a higher ISO standard. There again the problem may lie with a faulty batch of SW330 movements 🤔. The number of reported issues with this watch around a certain time frame is not a coincidence 😱😳.
Henryj
Newbie
Newbie
Posts: 28
Joined: Tue May 12, 2020 1:11 pm
CW-watches: 1

Re: Trident GMT running slower and slower

Post by Henryj »

Update. Sent it back to CW again, they covered the shipping. I got an email acknowledging receipt, an invoice statement for regulation (zeroed out, no charge to me), and a follow up email telling me it’ll take 8-10 weeks to get done and back to me. At that point, they’ll have had it longer than I have. At this point, if it comes back keeping perfect time, I’ll see how I feel about it then. If the time keeping is still crap, I’ll just write it off as a big mistake on my part. Nice casework and a nifty bracelet do not make a watch. CW still has not stepped up, as far as I can see, and accepted they’ve sold a bunch of GMTs with bum movements.
The gods may note every sparrow that falls, but they make no effort to catch them.
benjcksn
Posts: 2
Joined: Thu Sep 03, 2020 4:00 pm

Re: Trident GMT running slower and slower

Post by benjcksn »

Henryj wrote:
Sun Oct 04, 2020 11:35 pm
Update. Sent it back to CW again, they covered the shipping. I got an email acknowledging receipt, an invoice statement for regulation (zeroed out, no charge to me), and a follow up email telling me it’ll take 8-10 weeks to get done and back to me. At that point, they’ll have had it longer than I have. At this point, if it comes back keeping perfect time, I’ll see how I feel about it then. If the time keeping is still crap, I’ll just write it off as a big mistake on my part. Nice casework and a nifty bracelet do not make a watch. CW still has not stepped up, as far as I can see, and accepted they’ve sold a bunch of GMTs with bum movements.
Same boat, same thoughts. There is clearly something wrong with these movements and generally defects are refunded, not just temporarily repaired and sent back. The fact that my watch started keeping good time and inevitably became so slow doesn't give me too much hope that "zeroing out" is a permanent fix. Good luck with this and let us know how it goes if you can remember haha.
percysmith
Newbie
Newbie
Posts: 6
Joined: Wed Jul 22, 2020 11:16 pm

Re: Trident GMT running slower and slower

Post by percysmith »

From another place, today:

“Figure I'd use this to document my CS experience with a warranty claim.

DHL came and picked the watch up finally last Friday (10/9). I received confirmation that it had arrived at CW 4 days later (10/13). I received confirmation today (10/15) that the watch had been inspected and would be repaired under warranty. Current repair times are 8-10 weeks.”
Henryj
Newbie
Newbie
Posts: 28
Joined: Tue May 12, 2020 1:11 pm
CW-watches: 1

Re: Trident GMT running slower and slower

Post by Henryj »

Update to the update. I got it back two weeks ago, ahead of the projected turnaround. Good on CW for that. It’s now running around -6 spd, so we’ll within tolerance. Unfortunately for me, I guess, my tastes and needs have shifted some, so I’ll probably be listing it for sale. Not her due to post count limit, but probably WUS and DWC. Somehow, I guess I fell out of like with it, and just need a big, goofy Seiko as my retirement watch.

Anyway, slow, frustrating, and shouldn’t have happened in the first place, but CW made it right.
The gods may note every sparrow that falls, but they make no effort to catch them.
KevinB
Senior
Senior
Posts: 69
Joined: Sat Mar 04, 2017 7:41 pm

Re: Trident GMT running slower and slower

Post by KevinB »

My C60 GMT was slow. Went back three years ago for misaligned gmt hand and because it was slow I asked that it be regulated. The paperwork came back that the movement was dirty (one year old at the time and never opened) so it was cleaned and regulated. It is still slow. It will be out of 60/60 in a few months and maybe I'll get it regulated then locally.
Post Reply