More Efficient Service From CW

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Jcalder68
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More Efficient Service From CW

Post by Jcalder68 » Sun Feb 02, 2020 5:41 pm

Just before Christmas I was wearing my C65 Trident GMT and noticed that it’s timekeeping was suddenly all over the place. Since it arrived it has been remarkable with an average timekeeping gain of about 2-3sec a day. Then, all of a sudden it lost about 12sec one day and then gained a whole 40sec over the next three days.
One phone call to CW Towers, we discussed options and they posted me a returns envelope. Obviously, the holidays delayed it’s arrival, but I was able to box up my watch and get it in the post just into the new year. I got confirmation of delivery a couple of days later and then an email advising me that timekeeping could be adjusted. It was still within manufacturer “tolerances” so this adjustment would be chargeable at £20. I accepted this (in fact, I nearly bit their hands off!) as I figured it was pretty good value for money; a local jeweller was asking over twice that. The only fly in the ointment was the quoted 8-10week turnaround time.
As it happened though it came back to me in just over 4 weeks. I got all the delivery emails to warm me and it arrived in perfect condition. And the icing on the cake is that it’s timekeeping is under 2sec a day deviation.
Happy days and hats off to all at CW Towers.

C
CW Watches (To Date): Trident M3 40mm, C60 Pro 300, C60 Pro 600 Vintage, C65 GMT, C65 Diver Auto, C65 Diver Manual
Others (To Date): Sinn 104, Seiko SNA411, G-Shock

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Bahnstormer_vRS
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Re: More Efficient Service From CW

Post by Bahnstormer_vRS » Sun Feb 02, 2020 6:07 pm

That's all pretty top notch and good to hear positive news on CW Service.

As for the cost of £20; that barely covers the cost of postage both ways, let alone regulating the Timekeeping.

Enjoy it from hereon in.

Guy
C20 FLE |C4 |C4&W7 BBMF |C5 BOB LE |C6 |C7 MkI 47AD |C7 MkII Harrier |C70 x3
C8 MkI |C8 Reg MkII |C8 M2.04 LE |C8 UTC |C9 FLE |C9 Me109 SPC LE |C90 PR |C60 K'fisher |C60 FLE x2
C60 Apex |C60 Chrono P'type |C65 Khaki |C65 S'hurst |C65 GMT |C600 |C1000

Bounce
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Re: More Efficient Service From CW

Post by Bounce » Sun Feb 02, 2020 7:48 pm

Great news, well done CW.
Rolex Submariner date.
Omega Speedmaster Professional.
Tudor Pepsi GMT.
Tag Heuer Aquaracer 500m Auto
Seiko Kinetic Diver
C60 Trident Vintage.

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