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Re: My C65 Trident GMT isn't waterproof!

Posted: Fri Sep 27, 2019 6:38 pm
by TigerChris
UNIONmagazine wrote:
Fri Sep 27, 2019 5:27 pm
I'd like to buy British again, if only for the emotional attachment.
Well, if you are open to second hand there are a couple of decent buys on eBay at the moment (I’m watching both but probably won’t be indulging as it’s only just over a week since my last buy). If you are after a diver there’s a Farer aqua compressor silver dial. If you are just after a good, honest English watch then there’s a Pinion Axis steel case. If I had already sold a couple of mine that are set aside for sale at the moment I’d be going for them both.

Re: My C65 Trident GMT isn't waterproof!

Posted: Fri Sep 27, 2019 6:54 pm
by Amor Vincit Omnia
^^^TC has a nice yellow Mako he might sell you! :lol:

Re: My C65 Trident GMT isn't waterproof!

Posted: Fri Sep 27, 2019 7:17 pm
by TigerChris
Amor Vincit Omnia wrote:
Fri Sep 27, 2019 6:54 pm
^^^TC has a nice yellow Mako he might sell you! :lol:
No, TC doesn’t :lol: :lol:

Re: My C65 Trident GMT isn't waterproof!

Posted: Sat Sep 28, 2019 8:40 am
by UNIONmagazine
TigerChris wrote:
Fri Sep 27, 2019 6:38 pm
UNIONmagazine wrote:
Fri Sep 27, 2019 5:27 pm
I'd like to buy British again, if only for the emotional attachment.
Well, if you are open to second hand there are a couple of decent buys on eBay at the moment (I’m watching both but probably won’t be indulging as it’s only just over a week since my last buy). If you are after a diver there’s a Farer aqua compressor silver dial. If you are just after a good, honest English watch then there’s a Pinion Axis steel case. If I had already sold a couple of mine that are set aside for sale at the moment I’d be going for them both.
Thanks for the heads up. I've been looking at Farer watches. Very nice. I'm not sure I'm after a used watch but nonetheless they do look good.

Re: My C65 Trident GMT isn't waterproof!

Posted: Thu Oct 03, 2019 6:39 pm
by albionprs
That's balls that up. I was considering in purchasing one of these next week.

With my experience with customer service recently and now this, I'll stay well away from CW from on.
Save a bit more for a Tudor

Re: My C65 Trident GMT isn't waterproof!

Posted: Sat Oct 05, 2019 5:35 am
by HaaBratt
I had the exact same thing happening with my C65 Vintage GMT, first exposure to water and then mist /fogging on the inside of the chrystal...
My watch was about two months old and the issue occured after a short swim, no diving.
Sent it back and got an e-mail saying it would be a warranty repair. My watch was delivered a couple of days ago, after 6-7 weeks. I’m currently travelling so I won’t get my hands on it till this weekend. Hopefully there is some documentation with it so I can see what the fault was and what they’ve done to fix it.
...but, I was also charged about £50 in taxes / fees to have my watch released by dhl... I gotta look into that when I get home...

Re: My C65 Trident GMT isn't waterproof!

Posted: Sun Oct 06, 2019 5:00 pm
by redmonaco
HaaBratt wrote:
Sat Oct 05, 2019 5:35 am
I had the exact same thing happening with my C65 Vintage GMT, first exposure to water and then mist /fogging on the inside of the chrystal...
My watch was about two months old and the issue occured after a short swim, no diving.
Sent it back and got an e-mail saying it would be a warranty repair. My watch was delivered a couple of days ago, after 6-7 weeks. I’m currently travelling so I won’t get my hands on it till this weekend. Hopefully there is some documentation with it so I can see what the fault was and what they’ve done to fix it.
...but, I was also charged about £50 in taxes / fees to have my watch released by dhl... I gotta look into that when I get home...
At 2 months old I'd want it replaced with a new one. The original was obviously faulty when you bought it and under Consumer law you can rescind the deal

Re: My C65 Trident GMT isn't waterproof!

Posted: Sun Oct 06, 2019 7:02 pm
by watchaholic
I am getting the feeling that these new watches are not, and I am just speculating, individually pressure tested. If so, the newly repaired may be a better bet than the new.

Re: My C65 Trident GMT isn't waterproof!

Posted: Sun Oct 06, 2019 8:01 pm
by UNIONmagazine
I've been away in Italy for a week so apologies for the radio silence.

My issue with CW regarding my C65 GMT was eventually settled amicably and I recieved a full refund. Both Adrian and Mike went the extra mile and shared some kind words that restored my faith in CW's customer service. It very much looked like I was a victim of the system but once my case was escalated we seemed to be able to reach an agreement failry quickly.

I have bought a couple of low cost watches to replace the GMT in the short term. A Cincinnati Field Watch (on pre-order) and a Seiko 5 (both not British I know). I was looking at buying another CW Diver but the recent comment by @haabratt has made me wonder. His story is remarkably similar to mine. Maybe I should stick to a screw down crown model like the C60 to avoid another deja vu.

And yes @peterh , your comment about watch collecting might have been more accurate than I was willing to admit.

Re: My C65 Trident GMT isn't waterproof!

Posted: Mon Oct 07, 2019 7:37 am
by UNIONmagazine
HaaBratt wrote:
Sat Oct 05, 2019 5:35 am
I had the exact same thing happening with my C65 Vintage GMT, first exposure to water and then mist /fogging on the inside of the chrystal...
My watch was about two months old and the issue occured after a short swim, no diving.
Sent it back and got an e-mail saying it would be a warranty repair. My watch was delivered a couple of days ago, after 6-7 weeks. I’m currently travelling so I won’t get my hands on it till this weekend. Hopefully there is some documentation with it so I can see what the fault was and what they’ve done to fix it.
...but, I was also charged about £50 in taxes / fees to have my watch released by dhl... I gotta look into that when I get home...
So exactly the same issue that I suffered from with a C65 GMT in, what sounds like, very similar circumstances.

Re: My C65 Trident GMT isn't waterproof!

Posted: Wed Oct 09, 2019 8:06 pm
by HaaBratt
So... got my hands on my guarantee reapaired C65 Vintage GMT. No papers in the box saying what has been done, but a signed QC sticker on the protective plastic on the watch.
Everything looks good and enjoy having it back on my wrist!