Paint has come off He valve, Elite 1000

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Zygote23
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Re: Paint has come off He valve, Elite 1000

Post by Zygote23 » Thu Aug 22, 2019 7:58 pm

Twan-Sloot wrote:
Thu Aug 22, 2019 4:51 pm
Zygote23 wrote:
Thu Aug 22, 2019 4:23 pm
I've only been about the forum for a short while but I'm pretty certain I'll be not be opting for a CW anytime soon.
Well, I agree with you that it hasn’t been too positive on the forum lately, but that’s a little inherent to a forum where customers come to point out something is wrong, I truly like my elite 1000, I also have a Hamilton from the same price range, My hamilton Offers me way less for the money, no chronometer, no titanium no ceramic or anything like that, besides that I think the case of the new c60 especially the elite 1000 is spectacularly refined compared to cases in the same price range.

My CW has felt like a more expensive watch to me than for instance my Hamilton, that might be personal preferences but to me it has.

Does this take away my issue with the paint, No it does not, that’s just not good.
Does this issue make the elite 1000 a bad watch I don’t think so either, just a small issue on an otherwise perfect watch.

And I will see what CS will have to say about it.
For me it is very simple; one click and they have my money. I then must await delivery. If I detect anything untoward I can return to CS for what would appear to be a long wait. That is just not on in my book.

As for the He valve...probably completely unnecessary but if it's been supplied with black lettering then said lettering should at the very least still be there after only a few months!

I just wouldn't cope with all the stress (thats just me BTW lol) so I will avoid for the moment.

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Re: Paint has come off He valve, Elite 1000

Post by jmarchitect » Sat Aug 24, 2019 10:28 am

I’m liking the friendly nature of this thread but paint infill falling out of lettering is a cheap watch fault, not a fault that should be remotely acceptable on an expensive watch. Now the OP is faced with waiting for the ‘H’ to relinquish its paint, picking it out himself or sending it back and being without his watch for the time it takes to get the fault remedied and the watch returned. None of those options are acceptable for a watch costing as much as the Elite 1000 does.

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Re: Paint has come off He valve, Elite 1000

Post by jtc » Sat Aug 24, 2019 10:45 am

At least with the rarity of the watch, if it were sent back for repair, it's unlikely the OP would receive someone else's in return.
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Re: Paint has come off He valve, Elite 1000

Post by DavecUK » Sat Aug 24, 2019 11:09 am

jtc wrote:
Sat Aug 24, 2019 10:45 am
At least with the rarity of the watch, if it were sent back for repair, it's unlikely the OP would receive someone else's in return.
This is a very positive view...going to help me enjoy my day while I wait for my watch to arrive.

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Re: Paint has come off He valve, Elite 1000

Post by SimonCB » Sat Aug 24, 2019 8:31 pm

It wouldn't bother me. I'd just wait until the H fell off and nobody would be the wiser. Nobody else would notice, or care, anyway.

I like to think watches (not just CW but all brands) leave their respective factories in perfect condition. The knocks and scrapes they get when they're worn (as well as small bits of paint just falling off), it all adds to an individual watch's character.

If there was a genuine fault with any of my watches, I'd send it back immediately (in fact I did just that with my Yema Superman Heritage). But small cosmetic issues caused by wear and tear..? It all adds to the watch, it gives it wabi.

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Re: Paint has come off He valve, Elite 1000

Post by Dynamite_Kid19 » Sat Aug 24, 2019 10:08 pm

Not sure if someone mentioned this bit is it actually painted or a cover to keep the cases from banging together? I have a watch that looked like it had blue on the logo of the crown but it was just there in case parts hit each other so they didn't scratch and it came right off.

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Re: Paint has come off He valve, Elite 1000

Post by Mikkei4 » Sun Aug 25, 2019 1:19 pm

^ I'm not sure that I understand Dynamite_Kid19's question/explanation even though I've read it several times. I've assumed that the He letters are either raised above or indented into the level of the valve (I can't see which from the photos available) and therefore they are below the level of the outer black ring around the valve so I can't picture how they could be a cover to stop cases banging together. So they are just painted ?

If I've mis-read or I'm just being stupid please explain this to me more.

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Re: Paint has come off He valve, Elite 1000

Post by lisnalee » Sun Aug 25, 2019 2:30 pm

The letters are definitely engraved into the valve cover then painted black.
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Re: Paint has come off He valve, Elite 1000

Post by Essex Paul » Sun Aug 25, 2019 2:44 pm

Not sure why they’ve got valves.
1 in 5 would probably leak anyway. :lol:
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Re: Paint has come off He valve, Elite 1000

Post by lisnalee » Sun Aug 25, 2019 2:54 pm

Essex Paul wrote:
Sun Aug 25, 2019 2:44 pm
Not sure why they’ve got valves.
1 in 5 would probably leak anyway. :lol:
Only 1 :lol: :lol:

The only water mine has seen is the bottom of the sink since I got it back in June. Ibiza in October will be the first time it's sees anything deeper, fingers crossed it survives.
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Re: Paint has come off He valve, Elite 1000

Post by Essex Paul » Sun Aug 25, 2019 3:03 pm

lisnalee wrote:
Sun Aug 25, 2019 2:54 pm
Essex Paul wrote:
Sun Aug 25, 2019 2:44 pm
Not sure why they’ve got valves.
1 in 5 would probably leak anyway. :lol:
Only 1 :lol: :lol:

The only water mine has seen is the bottom of the sink since I got it back in June. Ibiza in October will be the first time it's sees anything deeper, fingers crossed it survives.
Crossing my fingers for you! :shock:
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Re: Paint has come off He valve, Elite 1000

Post by Kip » Sun Aug 25, 2019 5:49 pm

Essex Paul wrote:
Sun Aug 25, 2019 2:44 pm
Not sure why they’ve got valves.
1 in 5 would probably leak anyway. :lol:
Are you referring to the watches or the valves?

Either way a rather presumptuous statement, even in jest, imo. You are essentially suggesting that the WR rating in invalid and/or the HE valves are defective at a 20% failure rate. CW does not build the HE valve and there has been only 1 recall for potentially defective valves that I know of and that was on the C11 Elite 5 years ago. I can only recall 2 instances of WR failure in the past 10+ years. Even with the real and perceived CS/QC issues of recent months, I seriously doubt there has been a 20% failure rate.
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Re: Paint has come off He valve, Elite 1000

Post by Essex Paul » Sun Aug 25, 2019 6:14 pm

Kip wrote:
Sun Aug 25, 2019 5:49 pm
Essex Paul wrote:
Sun Aug 25, 2019 2:44 pm
Not sure why they’ve got valves.
1 in 5 would probably leak anyway. :lol:
Are you referring to the watches or the valves?

Either way a rather presumptuous statement, even in jest, imo. You are essentially suggesting that the WR rating in invalid and/or the HE valves are defective at a 20% failure rate. CW does not build the HE valve and there has been only 1 recall for potentially defective valves that I know of and that was on the C11 Elite 5 years ago. I can only recall 2 instances of WR failure in the past 10+ years. Even with the real and perceived CS/QC issues of recent months, I seriously doubt there has been a 20% failure rate.

Watches/valves, whatever.
Only joking Kip. Don’t take it to heart.
Fair enough maybe 1 in 10 then.
Just seems in the current climate they’ll be some disappointed people.
There will be leakages if build quality/QC hasn’t changed. :thumbup:
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Re: Paint has come off He valve, Elite 1000

Post by tempus fugit » Thu Aug 29, 2019 1:21 pm

Sorry if I have missed in the above posts, but isn't the paint ALSO coming off around 2 o clock and 6 o clock, on the ring around the HE? Might be the light, but if not, then this is far more serious and aesthetically-unpleasing than 'just' the paint off the "E". Am I wrong?

In my experience, CW have been excellent at sorting things out. Let's see what they say. They'd definitely want to know about this - could be a major issue with the design (choice of paint/application method) or just a rogue curing process affecting the one watch/small batch.

Incidentally, I have a C60 600 Pro Chronograph (2016 model) with the HE valve, but a slightly different (at least visual) design, still incorporating what looks like black enamel paint. Been under the sea with it several times - no issues with paint flaking anywhere. So I'd be surprised if CW were to allow a retrograde step in their C60 evolution.
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Re: Paint has come off He valve, Elite 1000

Post by triffidman » Fri Aug 30, 2019 1:24 pm

Kip wrote:
Sun Aug 25, 2019 5:49 pm
CW does not build the HE valve and there has been only 1 recall for potentially defective valves that I know of and that was on the C11 Elite 5 years ago.
I think in your defence of Christopher Ward, you've found the answer there Kip. Probably because CW don't build the HE valve is the reason it's so reliable?

1 defect in 5 years is a good accolade to aim for, however it's a shame this only applies the HE valves and not Christopher Ward watches as a whole.
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