Is this acceptable on a £1250 watch?

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Merlz
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Is this acceptable on a £1250 watch?

Post by Merlz » Thu Jun 27, 2019 12:50 am

Hi all

My Trident Elite arrived today and upon opening it I wanted to check the bezel action before doing anything else as I’ve read a few negative comments here. To say I am disappointed is an understatement but I would appreciate your thoughts also. In my opinion too much play and lateral movement. Am I being too fussy or is this deemed acceptable on a £1250 watch.

Regards to all.

https://m.youtube.com/watch?v=eRVMuVP_dYg

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neilj568
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Re: Is this acceptable on a £1250 watch?

Post by neilj568 » Thu Jun 27, 2019 7:45 am

Ring them up direct and complain rather than via the forum and then return under 60/60 and include feedback about why you are returning it
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Re: Is this acceptable on a £1250 watch?

Post by McDaWisel » Thu Jun 27, 2019 8:02 am

Don’t see an issue with that - as long as it can be lined up perfectly arrow to 12 and doesn’t move by itself.

In your video the bezel doesn’t seem loose - which is good. There is always a trade off in the “play” and how much force is needed to turn the bezel. The more force is needed the less play it seems to have. But it also becomes more difficult to adjust precisely and you start skipping clicks because you need too much force to turn the bezel...

Either way that looks same as mine. So it’s probably the way it’s designed to be and can’t be repaired or replaced...

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Re: Is this acceptable on a £1250 watch?

Post by jtc » Thu Jun 27, 2019 8:53 am

It might be within tolerance, but if you're not happy then just return it for free.
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McDaWisel
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Re: Is this acceptable on a £1250 watch?

Post by McDaWisel » Thu Jun 27, 2019 9:07 am

jtc wrote:It might be within tolerance, but if you're not happy then just return it for free.
Yeah that’s true. I don’t think there is anything wrong with it, but if you are not happy, that’s what the 60 day returns policy is for.

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Re: Is this acceptable on a £1250 watch?

Post by tomc1944 » Thu Jun 27, 2019 10:45 am

Looks perfectly fine to me. There has to be so play in it so that it can move.
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Re: Is this acceptable on a £1250 watch?

Post by TigerChris » Thu Jun 27, 2019 10:47 am

jtc wrote:
Thu Jun 27, 2019 8:53 am
It might be within tolerance, but if you're not happy then just return it for free.
Ahhhh, that magic word again - tolerance :lol: :lol: :lol:

Now, being serious, looking at the video I can't honestly see anything wrong there.
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Re: Is this acceptable on a £1250 watch?

Post by McDaWisel » Thu Jun 27, 2019 11:30 am

FYI, here a video of my Elite as well as a Sinn that costs double the price. I think that's the way they are designed to operate. Sinn has as much if not even more play...

https://imgur.com/KdAkYVf

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Re: Is this acceptable on a £1250 watch?

Post by Merlz » Thu Jun 27, 2019 12:42 pm

Thanks for your comments all.

It was more the lateral movement I was disappointed in really but wasn't expecting as much play in the bezel if I am honest. I wanted some comparisons as my Mk 2 Trident has no play whatsoever so I was expecting the same on the Elite.

Thanks again...still undecided.

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Re: Is this acceptable on a £1250 watch?

Post by what-time-is-it » Thu Jun 27, 2019 1:07 pm

In my experience if you have doubts on the day of delivery they will linger and tarnish the purchase in the long term if you keep it.
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Re: Is this acceptable on a £1250 watch?

Post by Blackdog » Thu Jun 27, 2019 1:52 pm

Merlz wrote:
Thu Jun 27, 2019 12:42 pm
Thanks for your comments all.

It was more the lateral movement I was disappointed in really but wasn't expecting as much play in the bezel if I am honest. I wanted some comparisons as my Mk 2 Trident has no play whatsoever so I was expecting the same on the Elite.

Thanks again...still undecided.
My experience with the MK3 is with a 38mm, so it may not be completely relevant. But I do not see any lateral play on mine. Rotational play it does have some. Don't remember it being quite so much as the one you show, though.

My MK2 has virtually no rotational play in comparison, but it is much stiffer to rotate. Not sure if the design is the same.

Bottom line, if it is not acceptable TO YOU, then that's the end of the story.

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Re: Is this acceptable on a £1250 watch?

Post by H0rati0 » Thu Jun 27, 2019 2:11 pm

I just checked my mk2 Trident and no play, but as Blackdog says, quite stiff. My Seiko Prospex workaday diver also has no play but is even stiffer. I don't think I'd be happy either with the amount of play you are seeing, but maybe there is some tradeoff against stiffness. Any chance of a showroom visit to compare other mk3s side by side?
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Re: Is this acceptable on a £1250 watch?

Post by srs1286 » Thu Jun 27, 2019 2:25 pm

That is how mine was, wasn't too pleased with it. Curious what the serial number is on that one?
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Re: Is this acceptable on a £1250 watch?

Post by welshlad » Thu Jun 27, 2019 4:48 pm

It looks ok to me, but if you're not happy then send it back for a replacement under the 60 day guarantee.
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Re: Is this acceptable on a £1250 watch?

Post by McDaWisel » Thu Jun 27, 2019 5:37 pm

Don’t think a replacement will do it as several people have confirmed theirs are the same. I think it’s the way they are designed to be.

You can return for a refund, but replacement would probably be the same...

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