Damaged the crown

Discuss Christopher Ward watches
Post Reply
Shiftface
Posts: 1
Joined: Mon Feb 11, 2019 3:12 pm

Damaged the crown

Post by Shiftface » Mon Feb 11, 2019 3:17 pm

Hi!

I managed to lose my new trident in the ground pretty badly. This made a big scrach on the crown. I have only had the watch for a short while. Do any of you know if its possible to replase the crown and if its very expencive?

Thank you!

Mikkei4
Senior Forumgod
Senior Forumgod
Posts: 1715
Joined: Sat Jan 21, 2017 7:20 pm
CW-watches: 0
Location: Berks

Re: Damaged the crown

Post by Mikkei4 » Mon Feb 11, 2019 4:26 pm

Touch wood I've only damaged the crown on 1 watch when it got pulled off the stem that goes into the body of the watch. This was an expensive repair as the crown and stem had to be replaced.

It might be different with the CW watches and maybe even differ from 1 model to another but I don't know. If nobody here is able to help then maybe photograph it as best as possible from a couple of angles and send them on an email to CW Customer Services for comment.

Jcalder68
Senior
Senior
Posts: 101
Joined: Sat Jan 05, 2019 6:00 pm
CW-watches: 4

Re: Damaged the crown

Post by Jcalder68 » Mon Feb 11, 2019 6:11 pm

^^^^
What he says.
The crown stem for an ETA or Sellita movement are only a few pounds each, and I don’t expect an individual crown costs much more for the manufacturer to make. However, it is accessing the crown stem, fitting it correctly, replacement of seals and pressure testing the watch again that takes both time, skill and the right equipment.
CW Customer Services would be my first port of call that’s a definite

C

User avatar
Kip
The Administrator
The Administrator
Posts: 29086
Joined: Tue Mar 13, 2007 8:45 pm
CW-watches: 146
LE-one: yes
LE-two: yes
LE-three: yes
LE-foura: yes
LE-fourb: yes
LE-five: yes
LE-six: yes
LESeven: yes
Location: New Hampshire, USA

Re: Damaged the crown

Post by Kip » Tue Feb 12, 2019 12:34 am

Contacting CW is your best course of action as that is the only place you will get an oem crown. Hopefully there is no internal damage and that is all that the crown/stem is all that needs to be replaced.

CW will give you an estimate prior to repair.
Kip

"Asylum Administrator"

Image

Rebnats
Junior
Junior
Posts: 52
Joined: Sat Sep 15, 2018 12:25 pm

Re: Damaged the crown

Post by Rebnats » Tue Feb 12, 2019 12:46 am

Hi ****, Sounds like you are in a world Sxxx.
Sorry couldn’t resist. Contact CW customer service.
C60 Trident Bronze Pro 600
C65 Trident GMT.

Tag Heuer McLaren .
Tissot Classic T Touch.
Seiko Starfish.

Rebnats
Junior
Junior
Posts: 52
Joined: Sat Sep 15, 2018 12:25 pm

Re: Damaged the crown

Post by Rebnats » Tue Feb 12, 2019 12:50 am

Apologies for the above reply, late at night reading without my specs. Thought your name was Something else.
C60 Trident Bronze Pro 600
C65 Trident GMT.

Tag Heuer McLaren .
Tissot Classic T Touch.
Seiko Starfish.

Post Reply