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Re: Shocking repair time

Posted: Sun Mar 31, 2019 9:10 pm
by ChrisMin
I had exactly the same "it's in QC" conversation last Monday and was assured my watch would be with me by the end of the week. It wasn't, and i have not yet had the despatched email. Another call in the morning!!!

Re: Shocking repair time

Posted: Sun Mar 31, 2019 11:27 pm
by Essex Paul
^^^ I’ve left 2 messages so going to give them Monday to reply.
If they don’t then an irate call on Tuesday.

Hopefully they’ll call me back.

Re: Shocking repair time

Posted: Tue Apr 02, 2019 6:34 pm
by Essex Paul
C1 GMPR update.

Has been despatched today arriving tomorrow. Week 9 and can’t wait.
unfortunately I can’t wear it yet as I’ll carry out my own QC by fully winding it and resting it to check 5 day reserve. Then the big test, making sure it rewinds! Fingers crosssed. 8)

How did YOU get on Chris?

Re: Shocking repair time

Posted: Tue Apr 02, 2019 7:04 pm
by Bahnstormer_vRS
Essex Paul wrote:C1 GMPR update.

Has been despatched today arriving tomorrow. Week 9 and can’t wait.
unfortunately I can’t wear it yet as I’ll carry out my own QC by fully winding it and resting it to check 5 day reserve. Then the big test, making sure it rewinds! Fingers crosssed. 8)

How did YOU get on Chris?
Good news. Image

Wouldn't it be better and easier to give it a short wind to get it going (if it's not running on arrival which it may well be) and then wear it, to check the automatic winding, and bring it up to fully wound? Shouldn't take too long.

Then rest it to check the 5 day power reserve is 5 days.

Guy

Sent from my Xperia XZ Premium using Tapatalk


Re: Shocking repair time

Posted: Tue Apr 02, 2019 8:07 pm
by Thegreyman
Essex Paul wrote: Tue Apr 02, 2019 6:34 pm C1 GMPR update.

Has been despatched today arriving tomorrow. Week 9 and can’t wait.
Nice one Paul, that's a big relief....for all of us ( :wink: :lol: )

Re: Shocking repair time

Posted: Tue Apr 02, 2019 8:43 pm
by Essex Paul
Bahnstormer_vRS wrote: Tue Apr 02, 2019 7:04 pm
Essex Paul wrote:C1 GMPR update.

Has been despatched today arriving tomorrow. Week 9 and can’t wait.
unfortunately I can’t wear it yet as I’ll carry out my own QC by fully winding it and resting it to check 5 day reserve. Then the big test, making sure it rewinds! Fingers crosssed. 8)

How did YOU get on Chris?
Good news. Image

Wouldn't it be better and easier to give it a short wind to get it going (if it's not running on arrival which it may well be) and then wear it, to check the automatic winding, and bring it up to fully wound? Shouldn't take too long.

Then rest it to check the 5 day power reserve is 5 days.

Guy

Sent from my Xperia XZ Premium using Tapatalk

You know what Guy? That’s what I’m gonna do.
Wise words and a great idea. Thanks. :thumbup:

Re: Shocking repair time

Posted: Tue Apr 02, 2019 8:48 pm
by Essex Paul
Thegreyman wrote: Tue Apr 02, 2019 8:07 pm
Essex Paul wrote: Tue Apr 02, 2019 6:34 pm C1 GMPR update.

Has been despatched today arriving tomorrow. Week 9 and can’t wait.
Nice one Paul, that's a big relief....for all of us ( :wink: :lol: )

I bet! You poor guys have shared my bored agony. :lol:

I’ll be as pleased as you to put this sorry saga to bed! :thumbup:

Re: Shocking repair time

Posted: Tue Apr 02, 2019 9:23 pm
by Bahnstormer_vRS
Essex Paul wrote: Tue Apr 02, 2019 8:43 pm
You know what Guy? That’s what I’m gonna do.
Wise words and a great idea. Thanks. :thumbup:
Glad to be of help.

Guy

Re: Shocking repair time

Posted: Thu Apr 04, 2019 8:48 am
by Essex Paul
Got my C1 back yesterday.

Opened it.

Don’t ask!! ](*,)

Seriously......... don’t ask. [-X

Re: Shocking repair time

Posted: Thu Apr 04, 2019 8:54 am
by nauf
I wouldn’t ask. I just say it must be bad. :silent:

Re: Shocking repair time

Posted: Thu Apr 04, 2019 8:59 am
by nbg
Essex Paul wrote: Thu Apr 04, 2019 8:48 am Got my C1 back yesterday.

Opened it.

Don’t ask!! ](*,)

Seriously......... don’t ask. [-X
I do hope your post is a wind up Paul and that all is really now ok!

If not, I assume you are now at the point where this may come in handy. :(
http://www.legislation.gov.uk/ukpga/201 ... ts/enacted

Neil

Re: Shocking repair time

Posted: Thu Apr 04, 2019 9:10 am
by stefs
Can't help it...I've got to ask?

Re: Shocking repair time

Posted: Thu Apr 04, 2019 9:27 am
by Essex Paul
Ok if you lot do insist!

Gotta get it off my chest I suppose.

1) Case was scratched on bezel. Looks like a tool scratch.

2) No note whatsoever of the work/repair they carried out.

Just spoke to Robert in CS.
it’s going back. 9 weeks and counting.

To his credit he said they’ll polish or re-case it. Also chase the technicians notes from Biel.

My first time with this brand ain’t going to well chaps. :thumbdown:

Re: Shocking repair time

Posted: Thu Apr 04, 2019 10:55 am
by stefs
sadly nothing surprises me nowdays! What a sorry old tale. No doubt someone will be along shortly to reassure you that they will sort it all out ok.

Re: Shocking repair time

Posted: Thu Apr 04, 2019 11:00 am
by golfjunky
Why are you still persevering? I’d be long gone by now