Shocking repair time
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
@tigerchris
Yeah these things happening I know. Just nice not to have to make yet another call.
Least you did get yours though.
Declan was in a rush to get my watch in the post for today and must have just picked up the first Grand Malvern booklet he saw. I’m sure he’ll pop the correct one in the post on Monday.
And you’ll have to send the other cert back I guess?
It’s just one thing after another for me though, still nearly there. At least I’m wearing the watch now.
Yeah these things happening I know. Just nice not to have to make yet another call.
Least you did get yours though.
Declan was in a rush to get my watch in the post for today and must have just picked up the first Grand Malvern booklet he saw. I’m sure he’ll pop the correct one in the post on Monday.
And you’ll have to send the other cert back I guess?
It’s just one thing after another for me though, still nearly there. At least I’m wearing the watch now.
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
Been wearing my GMPR for five hours and the PR indicator is showing the reserve is recharging, was almost down to 4 days when out of the box, now on max.
Boom!
Boom!
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- TigerChris
- Senior Forumgod
- Posts: 3244
- Joined: Tue Mar 21, 2017 2:51 pm
- CW-watches: 1
Re: Shocking repair time
Hope it stays problem free it’s been a long road, hopefully all sorted now (well, apart from the manual). Yeah, I’ll drop them an email or give them a call to let them know and see what they want me to do with it.
- Bahnstormer_vRS
- Moderator
- Posts: 35162
- Joined: Thu Sep 06, 2012 3:06 pm
- CW-watches: 34
- LE-three: 1
- LE-foura: 1
- LE-fourb: 1
- LE-six: 1
- Location: Hertfordshire, UK
Re: Shocking repair time
Useful information to know an approximate rate of charge for the SH21 auto, Paul.Essex Paul wrote:Been wearing my GMPR for five hours and the PR indicator is showing the reserve is recharging, was almost down to 4 days when out of the box, now on max.
Boom!
Relevant for my C60 Trident COSC SH21.
Thanks.
Guy
Sent from my Xperia XZ Premium using Tapatalk
In small proportions, we just beautie see:
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)
Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)
Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
I found the rate of charge to be very good in my last watch which subsequently failed.Bahnstormer_vRS wrote: ↑Sat Apr 13, 2019 5:43 pmUseful information to know an approximate rate of charge for the SH21 auto, Paul.Essex Paul wrote:Been wearing my GMPR for five hours and the PR indicator is showing the reserve is recharging, was almost down to 4 days when out of the box, now on max.
Boom!
Relevant for my C60 Trident COSC SH21.
Thanks.
Guy
Sent from my Xperia XZ Premium using Tapatalk
Although as they didn’t send me the repair notes I don’t know whether it was the rotor or indicator disk that failed.
If worn every day it would always show on Max reserve.
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- MiniMpi
- Trusted Seller
- Posts: 37684
- Joined: Sun Apr 10, 2011 9:56 am
- CW-watches: 17
- Location: Cork, Ireland
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
Will sort something out Ferg.
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- Amor Vincit Omnia
- Moderator
- Posts: 33793
- Joined: Sat Jun 11, 2011 7:34 pm
- CW-watches: 4
- Location: Norfolk, UK
Re: Shocking repair time
Charlie Duke, Apollo 11 CapcomRoger, Tranquility. We copy you on the ground. You got a bunch of guys about to turn blue. We're breathing again. Thanks a lot.
I really hope this one does the business for you, Paul!
Steve
Linguist; retired teacher; pilgrim; apprentice travel writer
Take nothing but pictures, leave nothing but footprints, kill nothing but time
Avoid loud and aggressive persons; they are vexatious to the spirit. (Max Ehrmann)
Linguist; retired teacher; pilgrim; apprentice travel writer
Take nothing but pictures, leave nothing but footprints, kill nothing but time
Avoid loud and aggressive persons; they are vexatious to the spirit. (Max Ehrmann)
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
Cheers Steve.Amor Vincit Omnia wrote: ↑Sat Apr 13, 2019 10:02 pmCharlie Duke, Apollo 11 CapcomRoger, Tranquility. We copy you on the ground. You got a bunch of guys about to turn blue. We're breathing again. Thanks a lot.
I really hope this one does the business for you, Paul!
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
Bahnstormer_vRS wrote: ↑Sat Apr 13, 2019 5:43 pmUseful information to know an approximate rate of charge for the SH21 auto, Paul.Essex Paul wrote:Been wearing my GMPR for five hours and the PR indicator is showing the reserve is recharging, was almost down to 4 days when out of the box, now on max.
Boom!
Relevant for my C60 Trident COSC SH21.
Thanks.
Guy
Sent from my Xperia XZ Premium using Tapatalk
Day two Guy.
Overnight/resting lost about 1/3 of a day on the indicator.
Put it on about 10.30am and by 2pm the indicator showed max power.
(Indicator on my failed watch was showing no gain at all resulting in gradual loss of power OR indicator was faulty).
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
Declan is sending me the correct manual so all sorted.
Had an interesting chat though regarding not getting an explanation of work/repair done.
Firstly he said that they don’t always get what was done to a watch and that shortly no watches will be sent back to the customer with any notes.
Told him that was crazy. Would you give your car to a garage for weeks on end only for them to return your car saying it’s fixed, give you a bill and then tell you they can’t tell you what was wrong and what was fixed?? No that wouldn’t happen.
Told him that was s big mistake and that they’d get complaints.
So if you’re about to send your watch in for a repair then don’t expect a report as to what was fixed.
#strangedecision.
Had an interesting chat though regarding not getting an explanation of work/repair done.
Firstly he said that they don’t always get what was done to a watch and that shortly no watches will be sent back to the customer with any notes.
Told him that was crazy. Would you give your car to a garage for weeks on end only for them to return your car saying it’s fixed, give you a bill and then tell you they can’t tell you what was wrong and what was fixed?? No that wouldn’t happen.
Told him that was s big mistake and that they’d get complaints.
So if you’re about to send your watch in for a repair then don’t expect a report as to what was fixed.
#strangedecision.
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
- Bahnstormer_vRS
- Moderator
- Posts: 35162
- Joined: Thu Sep 06, 2012 3:06 pm
- CW-watches: 34
- LE-three: 1
- LE-foura: 1
- LE-fourb: 1
- LE-six: 1
- Location: Hertfordshire, UK
Re: Shocking repair time
Did Declan differentiate between a Warranty repair and a Customer repair or service, paid for by the Customer?Essex Paul wrote:Declan is sending me the correct manual so all sorted.
Had an interesting chat though regarding not getting an explanation of work/repair done.
Firstly he said that they don’t always get what was done to a watch and that shortly no watches will be sent back to the customer with any notes.
Told him that was crazy. Would you give your car to a garage for weeks on end only for them to return your car saying it’s fixed, give you a bill and then tell you they can’t tell you what was wrong and what was fixed?? No that wouldn’t happen.
Told him that was s big mistake and that they’d get complaints.
So if you’re about to send your watch in for a repair then don’t expect a report as to what was fixed.
#strangedecision.
I agree that to have no details on a paid for Customer repair is undesirable, but for a Warranty repair I can't see that it matters.
Guy
Sent from my Xperia XZ Premium using Tapatalk
In small proportions, we just beautie see:
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)
Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)
Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
He didn’t differentiate no Guy.Bahnstormer_vRS wrote: ↑Mon Apr 15, 2019 2:58 pmDid Declan differentiate between a Warranty repair and a Customer repair or service, paid for by the Customer?Essex Paul wrote:Declan is sending me the correct manual so all sorted.
Had an interesting chat though regarding not getting an explanation of work/repair done.
Firstly he said that they don’t always get what was done to a watch and that shortly no watches will be sent back to the customer with any notes.
Told him that was crazy. Would you give your car to a garage for weeks on end only for them to return your car saying it’s fixed, give you a bill and then tell you they can’t tell you what was wrong and what was fixed?? No that wouldn’t happen.
Told him that was s big mistake and that they’d get complaints.
So if you’re about to send your watch in for a repair then don’t expect a report as to what was fixed.
#strangedecision.
I agree that to have no details on a paid for Customer repair is undesirable, but for a Warranty repair I can't see that it matters.
Guy
Sent from my Xperia XZ Premium using Tapatalk
I took it to mean any repair.
And on the contrary, if my watch goes for warranty work I’d still like to know what work was done.
I would anyway.
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
Re: Shocking repair time
He didn’t differentiate no Guy.Essex Paul wrote: ↑Mon Apr 15, 2019 3:23 pm [quote=Bahnstormer_vRS post_id=770613 time=<a href="tel:1555336693">1555336693</a> user_id=6758]Did Declan differentiate between a Warranty repair and a Customer repair or service, paid for by the Customer?Essex Paul wrote:Declan is sending me the correct manual so all sorted.
Had an interesting chat though regarding not getting an explanation of work/repair done.
Firstly he said that they don’t always get what was done to a watch and that shortly no watches will be sent back to the customer with any notes.
Told him that was crazy. Would you give your car to a garage for weeks on end only for them to return your car saying it’s fixed, give you a bill and then tell you they can’t tell you what was wrong and what was fixed?? No that wouldn’t happen.
Told him that was s big mistake and that they’d get complaints.
So if you’re about to send your watch in for a repair then don’t expect a report as to what was fixed.
#strangedecision.
I agree that to have no details on a paid for Customer repair is undesirable, but for a Warranty repair I can't see that it matters.
Guy
Sent from my Xperia XZ Premium using Tapatalk
I took it to mean any repair.
And on the contrary, if my watch goes for warranty work I’d still like to know what work was done.
I would anyway.
[/quote]
Finally received my C7 apex back after 11 long weeks and I didn’t get any detail of the work done.
I’d have preferred to get a breakdown but it’s not something that I’m going to lose sleep over particularly when there was an obvious fault (date changing the wrong time) and now (at least I think!) it is fixed.
Agree, it would be a very different story if paid for repair work.
Independent buyer and seller of Christopher Ward and other watches - Ward Hoard
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: Shocking repair time
^^^^^ 11 weeks? Wow
Have they got that much repair work on? Not a good sign. I know they sell a lot of watches but I’d have thought the number of faulty ones would be minimal.
Apparently soon not even if you had paid for work done. I do hope that’s not right!
Have they got that much repair work on? Not a good sign. I know they sell a lot of watches but I’d have thought the number of faulty ones would be minimal.
Apparently soon not even if you had paid for work done. I do hope that’s not right!
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
-
- Similar Topics
- Replies
- Views
- Last post
-
- 3 Replies
- 241 Views
-
Last post by gannet
-
- 59 Replies
- 1647 Views
-
Last post by exHowfener
-
- 3 Replies
- 189 Views
-
Last post by jkbarnes
-
- 4 Replies
- 458 Views
-
Last post by thomcat00
-
- 0 Replies
- 33 Views
-
Last post by Macdaz