I'm almost certain the answer is going to be "mail CW", but I'll ask anyway
This morning I picked up my C11 which hadn't been worn for a week or so, did a brief wind to get seconds to zero, set the date, set the time then did a couple more winds. After a couple of turns the crown "slipped".
I pulled the crown out, checked the date and time set still (they do), put it back into manual wind position and about half the time the crown slips and half the time it has traction.
Clearly something is not right, and C11 crown issues seem common too, any idea how serious this is?
C11 Extreme crown slipping
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
Sorry for the dupe thread. I got a 504 error and resubmitted not seeing it was already there...
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
Ok, other thread deleted, apology stands if you saw the dupe, otherwise carry on!
- nigelb001
- Senior Forumgod
- Posts: 1135
- Joined: Thu Dec 31, 2015 6:47 pm
- CW-watches: 1
- Location: South Wales
Re: C11 Extreme crown slipping
I've not had winder trouble on my C11 but did on my C8 Pilot. The winder used to intermittently loosen and not wind correctly. As the C8 had a small crystal window on the back I knew that when the problem was present the counterweight used to spin when winding. It was resolved by CW and has worked fine since (my son now has this watch).
You already know the answer - get in touch with customer services and get the watch checked out and sorted.
You already know the answer - get in touch with customer services and get the watch checked out and sorted.
CW C7 Rapide / Breitling Top Time + Superocean / Laco Memmingen
Tissot PRS516 Auto + PRS516 Chrono / Seiko Padi Turtle
Tissot PRS516 Auto + PRS516 Chrono / Seiko Padi Turtle
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
Email sent... I will have to wait and see. In the meantime it is ticking away happily enough.
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
I had my C11 back this week and nothing was changed! I'm astonished. Surely it is not cost efficient to keep sending watches back and forth... reported again. I wonder if they couldn't reproduce the problem, however i) it's easy and ii) why not drop me a mail if they couldn't to ask for more detail.
I really would like to wear this again. Here's hoping take two works better...
I really would like to wear this again. Here's hoping take two works better...
-
- Senior Expert
- Posts: 274
- Joined: Sat Jul 26, 2014 11:48 pm
- CW-watches: 2
- Location: Glasgow, Scotland
Re: C11 Extreme crown slipping
That doesnt seem very sensible at all.
C11 MSL
C1000 Cockpit Edition
Alpina Alpiner 4
C1000 Cockpit Edition
Alpina Alpiner 4
Re: C11 Extreme crown slipping
What do you mean by slipping? My C60 has something similar but feels like the crown is disengaging from the winding mechanism. When I wind and pull on the crown at the same time, it works fine. I am not familiar with the mechanics of the crown and stem but it feels like a spring inside the crown stem is too weak to keep the crown in the winding position by itself.
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
It does seem similar, the crown turns but it is smooth ("slips"), there is no winding engagement. It would be nice if it were a simple fix...nordwulf wrote:What do you mean by slipping? My C60 has something similar but feels like the crown is disengaging from the winding mechanism. When I wind and pull on the crown at the same time, it works fine. I am not familiar with the mechanics of the crown and stem but it feels like a spring inside the crown stem is too weak to keep the crown in the winding position by itself.
-
- Junior
- Posts: 49
- Joined: Mon Feb 29, 2016 6:14 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
This is a very delayed update, but back in March/April (I am not sure now!) I did get my chunk of titanium returned in working condition, so I am very pleased about that. Thank you CW service!
TBH I have babied it a bit since, in fear of another issue cropping up!
TBH I have babied it a bit since, in fear of another issue cropping up!
- Essex Paul
- Senior Forumgod
- Posts: 1084
- Joined: Sun Sep 02, 2018 6:07 pm
- CW-watches: 2
Re: C11 Extreme crown slipping
Glad you sorted it.
Don’t baby it!
Give it some welly, then if it does happen again it should still be fresh in CW’s mind and they may even replace the movement.
Seriously, wear and wind it as normal.
Don’t baby it!
Give it some welly, then if it does happen again it should still be fresh in CW’s mind and they may even replace the movement.
Seriously, wear and wind it as normal.
C1 Grand Malvern Power Reserve
C65 Trident Diver Blue
C65 Trident Diver Blue
-
- Similar Topics
- Replies
- Views
- Last post
-
- 35 Replies
- 1962 Views
-
Last post by Leon O
-
- 6 Replies
- 336 Views
-
Last post by Tonywalker
-
- 2 Replies
- 180 Views
-
Last post by abeardsley2020
-
- 19 Replies
- 1104 Views
-
Last post by RichM
-
- 2 Replies
- 204 Views
-
Last post by Amor Vincit Omnia