I guess its up to the Company themselves to determine how they respond to the results.Caller wrote:......
How do companies rate such results?
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For CWL they are a stand alone business, and they will want to be as good as possible; unless they are able to look at other watch retailers results.
From my experience in the motor trade, a Manufacturer will, likely, have their own internal review system with the results fiercely contested between dealerships. Anything less than a 5/5 'extremely satisfied' is considered a fail.
Guy
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