Search found 50 matches

by UNIONmagazine
Sun Nov 24, 2019 6:26 pm
Forum: General Discussion
Topic: CWL of the day
Replies: 29338
Views: 1610799

Re: CWL of the day

Kip wrote:
Sun Nov 24, 2019 6:16 pm
Terrific watch...great photo!
Big thanks Kip.
by UNIONmagazine
Sun Nov 24, 2019 6:25 pm
Forum: General Discussion
Topic: CWL of the day
Replies: 29338
Views: 1610799

Re: CWL of the day

Couldn't help myself. I bought another C65 Trident Automatic. Good move - difficult to beat. I hope the experience of this one makes up for all the grief of the last :) For me, personaly, there isn't much out there that competes on looks, let alone value. Having said that I won;t be wearing this on...
by UNIONmagazine
Sun Nov 24, 2019 3:36 pm
Forum: General Discussion
Topic: CWL of the day
Replies: 29338
Views: 1610799

Re: CWL of the day

Couldn't help myself. I bought another C65 Trident Automatic.
by UNIONmagazine
Fri Oct 18, 2019 6:11 pm
Forum: General Discussion
Topic: Delivery timescales
Replies: 88
Views: 4410

Re: Delivery timescales

Exactly. Email them to check on status. In my case, I emailed Scott who was the CW Logistic Manager, now resigned and Kyran replaces him. He updated the status of my order. [update]: After two weeks in custom, my watch C65 SH21 finally cleared for delivery and picked up at DHL centre last Tuesday. ...
by UNIONmagazine
Fri Oct 18, 2019 1:43 pm
Forum: General Discussion
Topic: Delivery timescales
Replies: 88
Views: 4410

Re: Delivery timescales

I may do tomorrow. I've been away for the last two weeks and have been a bit distracted. I think it'll help to get it expedited. Good luck. Exactly. Email them to check on status. In my case, I emailed Scott who was the CW Logistic Manager, now resigned and Kyran replaces him. He updated the status...
by UNIONmagazine
Thu Oct 17, 2019 8:30 pm
Forum: General Discussion
Topic: Delivery timescales
Replies: 88
Views: 4410

Re: Delivery timescales

tg07 wrote:
Thu Oct 17, 2019 7:31 pm
Union - I'd reach out to them to check on status.
I may do tomorrow. I've been away for the last two weeks and have been a bit distracted.
by UNIONmagazine
Thu Oct 17, 2019 7:18 pm
Forum: General Discussion
Topic: Delivery timescales
Replies: 88
Views: 4410

Re: Delivery timescales

I posted a few weeks back about a C65 Trident GMT that leaked water on it's first dip in the ocean. The CS experience started badly but gradually improved and resulted in a full refund and some friendly emails from Mike France and Adrian Buchmann. After a week or two of reflection I decided to spend...
by UNIONmagazine
Mon Oct 07, 2019 7:37 am
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

I had the exact same thing happening with my C65 Vintage GMT, first exposure to water and then mist /fogging on the inside of the chrystal... My watch was about two months old and the issue occured after a short swim, no diving. Sent it back and got an e-mail saying it would be a warranty repair. M...
by UNIONmagazine
Sun Oct 06, 2019 8:01 pm
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

I've been away in Italy for a week so apologies for the radio silence. My issue with CW regarding my C65 GMT was eventually settled amicably and I recieved a full refund. Both Adrian and Mike went the extra mile and shared some kind words that restored my faith in CW's customer service. It very much...
by UNIONmagazine
Sat Sep 28, 2019 8:40 am
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

I'd like to buy British again, if only for the emotional attachment. Well, if you are open to second hand there are a couple of decent buys on eBay at the moment (I’m watching both but probably won’t be indulging as it’s only just over a week since my last buy). If you are after a diver there’s a F...
by UNIONmagazine
Fri Sep 27, 2019 5:27 pm
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

I'm not really a watch collector. I buy a watch to keep for good and wear till I drop, hopefully. I wouldn't want to have to buy a beer for each forum member who started out like that. That includes present company. I started off with the Omega I got from my grandad, but at some point I decided I d...
by UNIONmagazine
Wed Sep 25, 2019 9:24 pm
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

Glad that this issue was resolved to your satisfaction. Sad that you won't be able to enjoy a watch you obviously had a connection with. As for a replacement, the obvious choice to me is a Halios Seaforth GMT. Currently not available from Halios though (and unknown if he will produce another run), ...
by UNIONmagazine
Wed Sep 25, 2019 11:41 am
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

Clearly an excellent ( and correct ) result. The question that has to be asked is why did there have to be such a public customer services debacle before getting to the right outcome? It would seem that there is a lack of procedural or policy clarity / knowledge / experience / empowerment with CS r...
by UNIONmagazine
Wed Sep 25, 2019 11:35 am
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

Okidoki, that's good news. Think about the following idea: Get yourself a "tool watch" for those beach outings -- a watch which you like for its character, and of which you're confident it'll take a beating, but which is priced in such a way that you won't feel too much hurt if you loose your footi...
by UNIONmagazine
Tue Sep 24, 2019 7:10 pm
Forum: General Discussion
Topic: My C65 Trident GMT isn't waterproof!
Replies: 187
Views: 15013

Re: My C65 Trident GMT isn't waterproof!

So they did the decent thing in the end....result. More reason to give people buying CW some confidence in the brand. I would have preferred to have seen a clearer more factually correct statement of events from the beginning, rather than the drip feed of unexpected information. I think it would ha...