UPDATE
Just got refund.
So glad it's finally ended.
Thank you everyone.
Search found 7 matches
- Thu Jul 18, 2019 2:35 pm
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
- Sat Jun 29, 2019 3:53 pm
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
Re: Bad experience with Christopher ward watch and it's customer services
So I fully wound it up and wore it two full days without taking it off, and it still stopped, not auto-winding!! For almost five months in repair (sent back twice), and still not fixed. I wonder how QC test the winding problem or did they? I'm really not keen to repeat this loop for five years. Not...
- Sat Jun 29, 2019 3:09 am
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
Re: Bad experience with Christopher ward watch and it's customer services
UPDATE Received my "repaired twice" watch on 26 June 2019, this time there's no repair order form inside the box, so no idea what's been done, only with a QC film wrapped around the watch head and a wrinkly card says it's been tested. So I fully wound it up and wore it two full days withou...
- Tue Jun 11, 2019 3:02 pm
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
Re: Bad experience with Christopher ward watch and it's customer services
Just got an email from Katrina "I have looked into the situation and I believe that the item was shipped back to you over a month ago. If you have not received the item then please let me know as soon as possible. " But how's that possible, Scott arranged the DHL to collect my watch on Apr...
- Sun Jun 09, 2019 5:04 pm
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
Re: Bad experience with Christopher ward watch and it's customer services
Love the spirit of this brand but hate to see there's no action for so long.
Now I just wish it gets sorted ASAP.
Now I just wish it gets sorted ASAP.
- Sat Jun 08, 2019 12:51 pm
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
Re: Bad experience with Christopher ward watch and it's customer services
Thanks for the reply.
I now realized my language is unacceptable after calming down and rethink awhile, I'll certainly be more careful of what I'm about to say in the future.
I now realized my language is unacceptable after calming down and rethink awhile, I'll certainly be more careful of what I'm about to say in the future.
- Sat Jun 08, 2019 3:54 am
- Forum: General Discussion
- Topic: Bad experience with Christopher ward watch and it's customer services
- Replies: 188
- Views: 19306
Bad experience with Christopher ward watch and it's customer services
Hi everyone, This is my first post. I've just made a video of what I encountered with Christopher ward customer services, hope you can all take some time and watch it. I wish by doing this, somehow Christopher ward will realize the problem, and do something not just for me one customer, but for ever...