Search found 13 matches

by bpeatman
Thu Oct 31, 2019 12:40 am
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

I finally received my watch today. No notice that it had shipped it just showed up. Seems to work. Hoping for the best. Thanks all for your feedback and support.
by bpeatman
Thu Oct 24, 2019 4:30 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Thanks for all your input. My I bought my watch onMarch 31. It stopped working at the end of may. I sent to CW and they said I had damaged it (I had not). Finally agreed to fix for free. in June. That's the last I have heard from them. Right now CW has my money and I have no watch and no communicat...
by bpeatman
Wed Sep 25, 2019 12:39 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Thanks for all your input. My I bought my watch onMarch 31. It stopped working at the end of may. I sent to CW and they said I had damaged it (I had not). Finally agreed to fix for free. in June. That's the last I have heard from them. Right now CW has my money and I have no watch and no communicati...
by bpeatman
Tue Sep 24, 2019 10:56 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

I sent my watch in for repair mid june. I asked for confirmation of receipt. No answer. Scott said it would take 8 weeks and it has been 12. I may go to my credit card and report the purchase as unfulfilled. Any other ideas out there?
by bpeatman
Fri Jul 12, 2019 3:21 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Well an update I have asked about the status of my repair several times for the past three weeks with no response. Seeing others frustrated with a)quality of the watches and b) responsiveness of the company are concerning.
by bpeatman
Sun Jun 23, 2019 11:24 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Thank you all. The latest is that they have agreed to fix at no charge.
by bpeatman
Fri Jun 21, 2019 10:02 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Why do you keep buying CW watches that need so much fixing? Mine stopped after two months, and they are blaming me!
by bpeatman
Fri Jun 21, 2019 9:25 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Well now I am a little scared after hearing from albionprs and triffidman. I was told by Scott Calloway that my watch was damaged by a drop or knock and that it would cost 122 pounds to repair (and it would take 8 weeks). I purchased the watch on March 31. Watch stopped working on May 31 while sitti...
by bpeatman
Fri Jun 07, 2019 12:48 am
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

Re: repair info

Thank you all. I bought it new in March. Good detective work Mikkei4! I emailed again and was then contacted by none other than Scott Calloway. Hopefully, I'm in good hands now.
by bpeatman
Wed Jun 05, 2019 4:51 pm
Forum: General Discussion
Topic: Welcome letter dropped?
Replies: 7
Views: 604

Re: Welcome letter dropped?

I bought a watch in March and a letter came a week or so later.
by bpeatman
Wed Jun 05, 2019 4:34 pm
Forum: General Discussion
Topic: repair info
Replies: 44
Views: 2353

repair info

Any advice on getting a broken watch repaired? I bought a C60 Trident Pro on March 31 and it stopped working 61 days later on June 1. Emailed CW and called their US number (the nice woman that answered the phone seemed to know nothing about the company or products, had to spell out the name of the w...
by bpeatman
Tue Mar 26, 2019 12:41 pm
Forum: General Discussion
Topic: Trident watch straps
Replies: 8
Views: 667

Re: Trident watch straps

Thanks for the replies. I contacted CW but haven't heard anything.
by bpeatman
Fri Mar 22, 2019 10:23 pm
Forum: General Discussion
Topic: Trident watch straps
Replies: 8
Views: 667

Trident watch straps

I really like the C60 Trident Pro 600. Can it be purchased with a rubber strap (for actual diving) or do you have to buy it with the straps on the purchase page and then buy a second strap? Thanks.