Search found 9 matches

by khoaphan
Wed Aug 01, 2018 6:11 pm
Forum: General Discussion
Topic: Canada Duty tax on replacement item
Replies: 7
Views: 858

Re: Canada Duty tax on replacement item

Just want to Update. I tried to contact Katie Howard but she is on vacation ( sadly for me, she was very helpful). My case is transferred to Robert As I am refuse to pay duty tax, my watch is seized as Customs Clearance from last week till now. The DHL guy asks for proof of export and correct invoic...
by khoaphan
Fri Jul 27, 2018 3:46 pm
Forum: General Discussion
Topic: Canada Duty tax on replacement item
Replies: 7
Views: 858

Canada Duty tax on replacement item

Hello everyone, I am not sure if everyone here got the same problem. I send my defected watch back to CW for replacement last week and CW now sends the watch back to me via DHL. DHL want me to pay tax on it before delivery. It means I got a charging tax twice for the same item. I pay tax when I rece...
by khoaphan
Mon Jul 16, 2018 6:48 pm
Forum: General Discussion
Topic: Not so happy about quality of watch only after 2 days!!
Replies: 6
Views: 1286

Re: Not so happy about quality of watch only after 2 days!!

Are you in the UK? When you say " I pick up the watch on July 10th and today is July 12th." where have you picked up the watch from? If you went to Park Street, just make another appointment and get it changed. For a new watch and strap direct from CW, it is unacceptable. If that is the c...
by khoaphan
Mon Jul 16, 2018 2:53 pm
Forum: General Discussion
Topic: Dial watch have small with dot.. is it normal?
Replies: 6
Views: 1096

Re: Dial watch have small with dot.. is it normal?

Evolution wrote:I have a Moonphase, the dot at the 5 o'clock position is definitely not correct. Like others have stated contact CW. They need to sort this out for you.
Thank you for your reference I will send it back to see how long they will process it
by khoaphan
Thu Jul 12, 2018 6:35 pm
Forum: General Discussion
Topic: Dial watch have small with dot.. is it normal?
Replies: 6
Views: 1096

Dial watch have small with dot.. is it normal?

Hello everyone, I just curious if everyone has the same thing on the watch or just me? My C1 moon phase has a little white dot on next to 5 o'clock. Is it just me? https://scontent.fybz2-2.fna.fbcdn.net/v/t1.15752-9/36998572_10102321373317276_3794136274919489536_n.jpg?_nc_cat=0&oh=4aa923489af2f8...
by khoaphan
Thu Jul 12, 2018 4:39 pm
Forum: General Discussion
Topic: Not so happy about quality of watch only after 2 days!!
Replies: 6
Views: 1286

Re: Not so happy about quality of the strap only after 2 day

Cordovan or special purchase leather? The special purchase dress leather isn't the best quality and I have seen a few do that. Cordovan shouldn't do that. Either way, phone CW and they will make it right. Cordovan leather I believe so. My watch is C1 moon phase so it should be Cordovan. I wrote the...
by khoaphan
Thu Jul 12, 2018 3:46 pm
Forum: General Discussion
Topic: Not so happy about quality of watch only after 2 days!!
Replies: 6
Views: 1286

Not so happy about quality of watch only after 2 days!!

I am writing this post regarding the strap quality of the strap I just received this week. I only wear for 2 days and I notice that the strap starts to fade. It's unacceptable for that much money I have spent on the watch. Only after 2 days. I pick up the watch on July 10th and today is July 12th. I...
by khoaphan
Fri Jul 06, 2018 5:18 pm
Forum: General Discussion
Topic: How often do you see strangers wearing a CW?
Replies: 809
Views: 153301

Re: How often do you see strangers wearing a CW?

Not see any in Ottawa ... hope the brand will get more notice
by khoaphan
Fri Jul 06, 2018 5:18 pm
Forum: General Discussion
Topic: Clearance section
Replies: 370
Views: 45228

Re: Clearance section

sapsja wrote:Cordovan straps already arrived and on their new friends. Very impressed with them, especially for £25.

Image
Wooh it fast, i still wait for mine arrive to Canada, nothing updates from royal post since July 4th :(