Search found 9 matches
- Wed Aug 01, 2018 6:11 pm
- Forum: General Discussion
- Topic: Canada Duty tax on replacement item
- Replies: 7
- Views: 858
Re: Canada Duty tax on replacement item
Just want to Update. I tried to contact Katie Howard but she is on vacation ( sadly for me, she was very helpful). My case is transferred to Robert As I am refuse to pay duty tax, my watch is seized as Customs Clearance from last week till now. The DHL guy asks for proof of export and correct invoic...
- Fri Jul 27, 2018 3:46 pm
- Forum: General Discussion
- Topic: Canada Duty tax on replacement item
- Replies: 7
- Views: 858
Canada Duty tax on replacement item
Hello everyone, I am not sure if everyone here got the same problem. I send my defected watch back to CW for replacement last week and CW now sends the watch back to me via DHL. DHL want me to pay tax on it before delivery. It means I got a charging tax twice for the same item. I pay tax when I rece...
- Mon Jul 16, 2018 6:48 pm
- Forum: General Discussion
- Topic: Not so happy about quality of watch only after 2 days!!
- Replies: 6
- Views: 1286
Re: Not so happy about quality of watch only after 2 days!!
Are you in the UK? When you say " I pick up the watch on July 10th and today is July 12th." where have you picked up the watch from? If you went to Park Street, just make another appointment and get it changed. For a new watch and strap direct from CW, it is unacceptable. If that is the c...
- Mon Jul 16, 2018 2:53 pm
- Forum: General Discussion
- Topic: Dial watch have small with dot.. is it normal?
- Replies: 6
- Views: 1096
Re: Dial watch have small with dot.. is it normal?
Thank you for your reference I will send it back to see how long they will process itEvolution wrote:I have a Moonphase, the dot at the 5 o'clock position is definitely not correct. Like others have stated contact CW. They need to sort this out for you.
- Thu Jul 12, 2018 6:35 pm
- Forum: General Discussion
- Topic: Dial watch have small with dot.. is it normal?
- Replies: 6
- Views: 1096
Dial watch have small with dot.. is it normal?
Hello everyone, I just curious if everyone has the same thing on the watch or just me? My C1 moon phase has a little white dot on next to 5 o'clock. Is it just me? https://scontent.fybz2-2.fna.fbcdn.net/v/t1.15752-9/36998572_10102321373317276_3794136274919489536_n.jpg?_nc_cat=0&oh=4aa923489af2f8...
- Thu Jul 12, 2018 4:39 pm
- Forum: General Discussion
- Topic: Not so happy about quality of watch only after 2 days!!
- Replies: 6
- Views: 1286
Re: Not so happy about quality of the strap only after 2 day
Cordovan or special purchase leather? The special purchase dress leather isn't the best quality and I have seen a few do that. Cordovan shouldn't do that. Either way, phone CW and they will make it right. Cordovan leather I believe so. My watch is C1 moon phase so it should be Cordovan. I wrote the...
- Thu Jul 12, 2018 3:46 pm
- Forum: General Discussion
- Topic: Not so happy about quality of watch only after 2 days!!
- Replies: 6
- Views: 1286
Not so happy about quality of watch only after 2 days!!
I am writing this post regarding the strap quality of the strap I just received this week. I only wear for 2 days and I notice that the strap starts to fade. It's unacceptable for that much money I have spent on the watch. Only after 2 days. I pick up the watch on July 10th and today is July 12th. I...
- Fri Jul 06, 2018 5:18 pm
- Forum: General Discussion
- Topic: How often do you see strangers wearing a CW?
- Replies: 809
- Views: 153301
Re: How often do you see strangers wearing a CW?
Not see any in Ottawa ... hope the brand will get more notice
- Fri Jul 06, 2018 5:18 pm
- Forum: General Discussion
- Topic: Clearance section
- Replies: 370
- Views: 45228
Re: Clearance section
Wooh it fast, i still wait for mine arrive to Canada, nothing updates from royal post since July 4thsapsja wrote:Cordovan straps already arrived and on their new friends. Very impressed with them, especially for £25.