Search found 1386 matches

by gatehealing
Sun Sep 15, 2019 3:45 am
Forum: General Discussion
Topic: Slight QC issue, need advice please
Replies: 17
Views: 700

Re: Slight QC issue, need advice please

That looks terrible and I wouldn’t stand for that kind sort of sloppy work on a nice watch. I’d notice it every time I put it one. Definitely get a new one. If that one also has sloppy workmanship I’d get a refund and shop around a bit. Fingers crossed that the new plans MF has mentioned help get th...
by gatehealing
Wed Aug 28, 2019 4:23 pm
Forum: General Discussion
Topic: Delayed watch service
Replies: 18
Views: 1135

Re: Delayed watch service

This is not the watch you paid for. Unless they are going to refund you for providing an old dial, I would not stand for this. To “just live with it” would be to enable an ongoing problem that CW does not yet seem capable of fixing. If you love that original logo (which I do), then, and only then, w...
by gatehealing
Wed Aug 28, 2019 4:18 pm
Forum: General Discussion
Topic: Final Update (warning long read) - Advice Needed - Small Imperfection on the C65 Trident Auto
Replies: 26
Views: 1756

Re: Final Update (warning long read) - Advice Needed - Small Imperfection on the C65 Trident Auto

Pathetic that it took so much to get a replacement. I have owned as many as 14 CWL watches, but have sold all but 4 due to fears related to the continuing QA/CS issues. I certainly will not purchase any more until I can check back here and not see a continuing pattern of issues that persist even aft...
by gatehealing
Mon Aug 19, 2019 4:28 pm
Forum: General Discussion
Topic: Bad experience with Christopher ward watch and it's customer services
Replies: 165
Views: 9758

Re: Bad experience with Christopher ward watch and it's customer services

I know that CW won’t be concerned about a losing a few customers on the forum since apparently we represent such a small fraction of their business, but I’ve seen several watches in sales that I absolutely would’ve purchased before the QA and CS issues became so rampant. I will not likely purchase a...
by gatehealing
Tue Aug 13, 2019 1:16 am
Forum: Other Brands
Topic: Steinhart vs CW divers
Replies: 17
Views: 1098

Re: Steinhart vs CW divers

I found my Steinhart Pepsi bezel far higher quality than my CWL divers. The bezel feels more solid whereas any CWL bezels I’ve had have a bit of play in them....they just don’t feel as solid to me. That being said, if you don’t mind the bezel issue, I don’t think you’d go wrong with overall quality ...
by gatehealing
Wed Jul 10, 2019 6:19 am
Forum: General Discussion
Topic: Is this acceptable on a £1250 watch?
Replies: 44
Views: 2983

Re: Is this acceptable on a £1250 watch?

My squale sits firmly in place, can be turned with no trouble, and there is no play. While it may be “ok,” I certainly would prefer an expensive watch to feel sturdy, and if I had doubts, I’d definitely contact them for a solution
by gatehealing
Tue May 07, 2019 9:58 pm
Forum: General Discussion
Topic: C1 Russel case back screw
Replies: 8
Views: 441

Re: C1 Russel case back screw

Could be that they don't actually know. The watches are assembled in Switzerland by their suppliers, they'll likely have a bunch of spare parts for that watch from the supplier, but I can imagine the situation where they don't hold the specifications for all the parts or that the parts are specific...
by gatehealing
Sun May 05, 2019 6:52 pm
Forum: Offtopic
Topic: use only three words
Replies: 30402
Views: 1052764

Re: use only three words

Wobble. Donkey. Varnish.
by gatehealing
Sun May 05, 2019 4:24 pm
Forum: General Discussion
Topic: C1 Russel case back screw
Replies: 8
Views: 441

Re: C1 Russel case back screw

Could be that they don't actually know. The watches are assembled in Switzerland by their suppliers, they'll likely have a bunch of spare parts for that watch from the supplier, but I can imagine the situation where they don't hold the specifications for all the parts or that the parts are specific...
by gatehealing
Sun May 05, 2019 1:38 pm
Forum: General Discussion
Topic: C1 Russel case back screw
Replies: 8
Views: 441

Re: C1 Russel case back screw

Odd that they wouldn’t just tell you. Wonder what the risk is.
by gatehealing
Thu Mar 28, 2019 1:15 am
Forum: General Discussion
Topic: Customer service
Replies: 35
Views: 2237

Re: Customer service

Missing Wera about now.
by gatehealing
Mon Feb 04, 2019 5:57 am
Forum: General Discussion
Topic: The CW Website has disappeared...
Replies: 49
Views: 1493

Re: The CW Website has disappeared...

Wait...CW has issues keeping their website running? Truly it’s Groundhog Day...
by gatehealing
Wed Dec 19, 2018 7:01 am
Forum: General Discussion
Topic: Sales negativity- the real issue?
Replies: 39
Views: 2960

Re: Sales negativity- the real issue?

I for one began to lose interest in the brand when the new website rolled out insanely flawed in some amateur ways. Things even I knew how to fix. And then some of them stayed messed up, namely the issue with their “Rolex of the internet” website not being capable of withstanding planned surges in s...
by gatehealing
Thu Dec 06, 2018 5:14 am
Forum: General Discussion
Topic: Orange is the new black on cw site?
Replies: 6
Views: 936

Orange is the new black on cw site?

Could this not present a legal issue with that obviously being the title of a TV show?
by gatehealing
Tue Oct 30, 2018 2:10 pm
Forum: Offtopic
Topic: How do I delete my account?
Replies: 11
Views: 1027

Re: How do I delete my account?

I’m not on here too often anymore, but I remember your name and nothing negative about you.

Stay on board, it’s nice to have a place like this to pop in and out of.

Jon