Search found 253 matches

by triffidman
Fri Jun 14, 2019 1:48 pm
Forum: General Discussion
Topic: Bad experience with Christopher ward watch and it's customer services
Replies: 139
Views: 8050

Re: Bad experience with Christopher ward watch and it's customer services

Mike France was always open about their pricing policy of "take the cost of the watch to them, and multiply by 3 to get the retail price". Perhaps that multiplyer is more like times 30 for quartz watch battery replacements? But then again, if they do replace the gaskets, then it would need a pressur...
by triffidman
Fri Jun 14, 2019 1:41 pm
Forum: General Discussion
Topic: Exchanging Trident MK3
Replies: 24
Views: 1333

Re: Exchanging Trident MK3

CW will never know that the other 97% will never order again. They'll only guess when sales start to drop. Thanks Essex Paul for taking the time to read my thoughts 'download'! However, I personally feel that sales won't drop off - there is a LOT of money put in to attracting new customers, but see...
by triffidman
Fri Jun 14, 2019 11:58 am
Forum: General Discussion
Topic: Small Bright Spot for CW Customer Service
Replies: 9
Views: 470

Re: Small Bright Spot for CW Customer Service

Problem is that this experience is sales related. The back of the shop is still burning. :feuer: Agreed, whilst it's lovely that they have managed to sell you something that you wanted. They will take money extremely quickly and efficiently! This part of the process was never a problem. I hope for ...
by triffidman
Fri Jun 14, 2019 11:52 am
Forum: General Discussion
Topic: Exchanging Trident MK3
Replies: 24
Views: 1333

Re: Exchanging Trident MK3

Based on the current 'noise' on the forum being all about bad after sales service, it seems we have gone from 1 SPOF (single point of failure) in Wera, to another SPOF in Declan. Unfortunately, the new SPOF doesn't even work in the Customer Services team as Showroom Manager, so are customers worse o...
by triffidman
Fri Jun 07, 2019 2:50 pm
Forum: General Discussion
Topic: repair info
Replies: 18
Views: 1250

Re: repair info

That sounds hugely frustrating for you, I don't envy you, but you hopefully have more patience than me. Their honesty is all very well, but they have openly admitted that almost every part of the after-sales process has an issue. ....yet strangely enough ( and do correct me if I'm wrong ), I can bet...
by triffidman
Thu Apr 04, 2019 4:52 pm
Forum: General Discussion
Topic: C60 Trident Mk3 - pictures..!
Replies: 489
Views: 38777

Re: C60 Trident Mk3 - pictures..!

Having also now seen those photos, it is very 'generic diver' look with a small hint of Oris about it. Unfortunately, this talk of DNA won't matter to Chr.Ward as they appear to have little respect or desire for a heritage - and as a business owner myself I don't blame them for chasing the general p...
by triffidman
Thu Apr 04, 2019 3:39 pm
Forum: General Discussion
Topic: C60 Trident Mk3 - pictures..!
Replies: 489
Views: 38777

Re: C60 Trident Mk3 - pictures..!

I don't suppose I could get my 'hands' on one of those pre-release photos please, if anybody has the time to PM them to me? I'm keen to see what extra you get for the additional £50 (as specified by Mike France recently) I must say, my last 2 purchases from Chr.Ward have left me VERY cold, along wit...
by triffidman
Fri Feb 01, 2019 12:29 pm
Forum: General Discussion
Topic: C60 Trident Mk3 - pictures..!
Replies: 489
Views: 38777

Re: C60 Trident Mk3

I do like the new hands - the current Trident hands are seemingly getting a bit long in the tooth. However, I do fear that the MK3 will be approaching £1000, if similar price hikes are expected to any other model than has been 'updated'.
by triffidman
Tue Nov 27, 2018 4:19 pm
Forum: Offtopic
Topic: Black Friday 2018 - What Have You Bought?
Replies: 50
Views: 2670

Re: Black Friday 2018 - What Have You Bought?

I'm so weak. This G-Shock arrived yesterday from H Samuel, which I think was a reasonable deal at £252. Haven't worn it yet but will be keeping it. I bought several versions of this model a few weeks ago, Silver on bracelet from Goldsmiths which was shop worn with scratches, the gold on bracelet fr...
by triffidman
Wed Jul 25, 2018 4:53 pm
Forum: General Discussion
Topic: CW C60 43 or 38mm?
Replies: 32
Views: 3126

Re: CW C60 43 or 38mm?

If we can't agree about sizes amongst ourselves then imagine how difficult it must be for CW to decide what to do with the Trident (if anything) That's a fair point, but actually they used to only do them in 43mm and then added the 38mm...which is a 100% increase in size options. If they added anot...
by triffidman
Mon Apr 23, 2018 3:31 pm
Forum: Offtopic
Topic: New York trip
Replies: 23
Views: 1978

Re: New York trip

http://www.tourneau.com

Excellent watch shop on 57th street.
by triffidman
Fri Apr 20, 2018 11:14 am
Forum: General Discussion
Topic: C60 Trident 316L Limited Edition - Yellow
Replies: 71
Views: 6151

Re: C60 Trident 316L Limited Edition - Yellow

I asked CW about the black bezel, this is the reply... "Thank you for your email. Unfortunately, we will not be releasing it with a black bezel, it will remain a 316L model which means it will keep the stainless-steel bezel. Kind regards, Andrew Metcalfe Customer Service Advisor" Translated probabl...
by triffidman
Thu Apr 19, 2018 4:00 pm
Forum: General Discussion
Topic: C60 Trident 316L Limited Edition - Yellow
Replies: 71
Views: 6151

Re: C60 Trident 316L Limited Edition - Yellow

Sadly not as nice looking as 2 of their previous yellow models. The C600IPY (gorgeous) and the C6 Kingfisher (a great quartz, domed Crystal). So for almost 8 years worth of evolution, it's just yet another Trident, albeit this time with a yellow face. The Trident range is getting a bit like 'Ice Wat...
by triffidman
Thu Mar 29, 2018 4:49 pm
Forum: General Discussion
Topic: Incoming - C70 Ascari COSC
Replies: 10
Views: 1054

Re: Incoming - C70 Ascari COSC

Thank goodness I got rid of that horrible old thing :lol: I like your positive appraisal of my packaging skills! Seriously, though, I'm well chuffed, you're clearly thrilled with it - and although I liked the 'thought' of owning this watch, once it was on my wrist (rare) it didn't really gel at all....
by triffidman
Thu Mar 22, 2018 1:26 pm
Forum: General Discussion
Topic: Discount on a c60 pro diver for firemen?
Replies: 43
Views: 2990

Re: Discount on a c60 pro diver for firemen?

Sorry, but I think it is unavoidable that things will end up in 'dark' areas if people want to start commenting on the relative merits of the emergency services. This will be my last word on the subject as I think I have made my views and feelings clear. Paul[/i] And this will be my last word on th...