Omega Service

A place to discuss other watch-brands
kiter65
Trusted Seller
Trusted Seller
Posts: 3851
Joined: Sun Feb 16, 2014 2:45 pm
CW-watches: 0

Omega Service

Post by kiter65 »

Early this year I decided to have a repair and service on my Seamaster. I tried a few independents but after phone calls/emails none of them filled me with confidence, surprised how many so called watch repair specialist send them to Omega :shock:
So off it went to the AD I have purchased a few watches from, with the instructions that I only wanted a service/repair and no cosmetic work. After a few emails back and forth and the offer of a new bezel as goodwill, I agreed. Really got the impression that Omega don’t want any watch leaving their service centre looking a bit scratched.
Picked it yesterday after waiting since July


Image

Image

Image

Now here’s the issue I have, this was my daily beater/work watch, it has come back like a new watch, it is mint, I now don’t want to wear it for work :?
I work in retail/warehouse so it would quite quickly have a few marks on it.
What do I do :lol:
These users thanked the author kiter65 for the post (total 2):
JAFOMiniMpi
User avatar
iain
Senior Forumgod
Senior Forumgod
Posts: 2625
Joined: Sun Mar 01, 2015 3:13 pm
CW-watches: 1

Re: Omega Service

Post by iain »

This is like when your jeans fit you perfectly and are really comfortable. Then you wash them and your wife puts them in the drier so they shrink slightly and feel a little too tight when you first put them back on. After a couple of days they’ve stretched back to normal and they are once again like a long lost companion.

So wear the Omega, get that first scratch on the clasp and it will once again feel like a long lost friend. You’ll be good to go then for the next ten years until you service it again.
These users thanked the author iain for the post (total 3):
kiter65Lavainealbionphoto
Iain’s Law: Any discussion on the Christopher Ward forum, irrespective of the thread title or subject matter, will eventually lead to someone mentioning the Bel Canto if the thread continues for long enough.
User avatar
missF
CW Forum Poet Laureate
CW Forum Poet Laureate
Posts: 10832
Joined: Thu Mar 06, 2014 2:59 pm
CW-watches: 5
Location: Edinburgh

Re: Omega Service

Post by missF »

Ask omega for your money back? :lol:
These users thanked the author missF for the post (total 2):
kiter65Bahnstormer_vRS
kiter65
Trusted Seller
Trusted Seller
Posts: 3851
Joined: Sun Feb 16, 2014 2:45 pm
CW-watches: 0

Re: Omega Service

Post by kiter65 »

^^^^^ :lol: :clap:
JAFO
Senior Forumgod
Senior Forumgod
Posts: 4079
Joined: Wed Jul 15, 2020 3:59 pm

Re: Omega Service

Post by JAFO »

kiter65 wrote: Thu Dec 01, 2022 6:27 pm Early this year I decided to have a repair and service on my Seamaster. I tried a few independents but after phone calls/emails none of them filled me with confidence, surprised how many so called watch repair specialist send them to Omega :shock:
So off it went to the AD I have purchased a few watches from, with the instructions that I only wanted a service/repair and no cosmetic work. After a few emails back and forth and the offer of a new bezel as goodwill, I agreed. Really got the impression that Omega don’t want any watch leaving their service centre looking a bit scratched.
Picked it yesterday after waiting since July

Now here’s the issue I have, this was my daily beater/work watch, it has come back like a new watch, it is mint, I now don’t want to wear it for work :?
I work in retail/warehouse so it would quite quickly have a few marks on it.
What do I do :lol:
That looks great, and I can understand your problem. I think I would probably save it for better occasions, and not wear it to a work environment where it might get a knock or two.

Do you know, I have a similar poser. I have a venerable and much-loved Omega Geneve that my wife bought me as an engagement present. It still runs, but it could do with a service. The acrylic crystal needs replacing. I can see a little wear on the dial in places, and the hand lume and internal lume pips have deteriorated badly. I'm reluctant to use it now as it can take a bit of work to get running. It still runs within single figures per day, though.

So I don't know whether a service would deal with all of these issues in the price. Omega's price is £450 (last time I looked), and I doubt the watch would be worth more than that even fully refurbished, and I am reluctant to spend that money in hope rather than expectation. So at the moment it lives in the watch box while I mull it over. Maybe I should send it in and see what Omega quote.
These users thanked the author JAFO for the post:
kiter65
kiter65
Trusted Seller
Trusted Seller
Posts: 3851
Joined: Sun Feb 16, 2014 2:45 pm
CW-watches: 0

Re: Omega Service

Post by kiter65 »

I was all for sending my Seamaster to an independent, but after the experience I’ve had in trying to deal/get answers to basic questions, no chance, I would recommend you pop in to an Omega AD and have a chat :thumbup:
These users thanked the author kiter65 for the post:
JAFO
User avatar
tikkathree
Trusted Seller
Trusted Seller
Posts: 6738
Joined: Fri Jan 24, 2014 12:21 am
CW-watches: 1
Location: East Anglia - arr 'aas right buh

Re: Omega Service

Post by tikkathree »

kiter65 wrote: Thu Dec 01, 2022 6:27 pm
<snipped>
Now here’s the issue I have, this was my daily beater/work watch, it has come back like a new watch, it is mint, I now don’t want to wear it for work :?
I work in retail/warehouse so it would quite quickly have a few marks on it.
What do I do :lol:
I'd buy a new work watch as I suspect that you may want to. Maybe even a Limited Edition Swiss watch? Small case to dodge some of the bumps and knocks of your workplace, say 39mm?
These users thanked the author tikkathree for the post (total 2):
kiter65rkovars
C60 MKI, MKII, MKIII: "some",
C6 & C60 Kingfishers,
C600 Tritechs,
C63 "some",
C65 "some",
C4, C40, C8, C3, C5, C20FLE
Some other brands
albionphoto
Senior Forumgod
Senior Forumgod
Posts: 2330
Joined: Wed Apr 22, 2015 11:07 pm
CW-watches: 10
Location: New Jersey

Re: Omega Service

Post by albionphoto »

When a watch looks that good it would be a shame not to wear it.

I'm sure that many will disagree with me but my philosophy is that watches are meant to be worn and that scratches, etc are part of the story you build with them. If you wore the Seamaster long enough to need a service then you must like it. It would be a shame not to wear it now it's in tip-top shape and ready to rumble. You can scratch a watch even with occasional wear too.

I am brave (or foolhardy) enough to wear my Seamasters in the sea. This will be anathema to many but now I know that my Seamaster has at least a 300 mm water resistance. Wear it, enjoy it. Why waste a perfectly good (and not inexpensive) Omega service by not wearing the watch on a daily basis?
These users thanked the author albionphoto for the post (total 2):
kiter65ajax87
Mark
Bremont, Casio, Citizen, Christopher Ward, Chronotechna, Mido, Omega and Oris
exHowfener
Forumgod
Forumgod
Posts: 938
Joined: Thu May 28, 2020 6:26 pm
CW-watches: 1

Re: Omega Service

Post by exHowfener »

I get it. There's a world of difference between "wearing a watch for work" and wearing a watch for work that will inevitably result in some form of damage. Personally, I'd wear a cheaper watch for your job (I've just bought a g-shock 5610U from Argos for £80) and pop the Seamaster back on my wrist as soon as I got home.

It will one day pick up a mark or scratch or two and at that point you may start wearing it for work again.
These users thanked the author exHowfener for the post:
kiter65
I started out with nothing and I still have most of it left
kiter65
Trusted Seller
Trusted Seller
Posts: 3851
Joined: Sun Feb 16, 2014 2:45 pm
CW-watches: 0

Re: Omega Service

Post by kiter65 »

Having had this on since Wednesday, I’ve decided to wear it as a ‘everyday/beater’ but NOT to work, it will only be a matter of time before I mark it then off to work it goes :D
Been wearing a Steinhart while this was away, still plan to sell this, see S/C, or if anyone wants a trade and pick up something for work :thumbup:
Emphasis
Senior
Senior
Posts: 135
Joined: Thu Oct 27, 2022 9:28 pm

Re: Omega Service

Post by Emphasis »

Technically, it was built as a proffessional dive watch that is certainly very capable (300m). In essence it was meant to see scratches and knocks. I say wear it to your heart's content, but ultimately that is up to you.
These users thanked the author Emphasis for the post:
kiter65
User avatar
MiniMpi
Trusted Seller
Trusted Seller
Posts: 37452
Joined: Sun Apr 10, 2011 9:56 am
CW-watches: 17
Location: Cork, Ireland

Re: Omega Service

Post by MiniMpi »

Hi Richard,
Your Seamaster looks fantastic mate :clap:

The Seamaster I bought recently was just serviced by Omega also and they do a wonderful job on it in fairness.
Did you get back the old parts, they normally give back the old items that they changed.
They changed the hands, gaskets, crowns & some movement parts etc. on my one.
These users thanked the author MiniMpi for the post:
kiter65
kiter65
Trusted Seller
Trusted Seller
Posts: 3851
Joined: Sun Feb 16, 2014 2:45 pm
CW-watches: 0

Re: Omega Service

Post by kiter65 »

Morning Ferg
Thanks, pleased with the work done, no break down of work carried out on invoice but that’s probably normal.
Didn’t get the old bezel insert back but was told that when Omega offered to replace it as a goodwill gesture free of charge.
Did receive these bits and service case :thumbup:

Image
These users thanked the author kiter65 for the post:
MiniMpi
User avatar
MiniMpi
Trusted Seller
Trusted Seller
Posts: 37452
Joined: Sun Apr 10, 2011 9:56 am
CW-watches: 17
Location: Cork, Ireland

Re: Omega Service

Post by MiniMpi »

kiter65 wrote: Sun Dec 04, 2022 9:29 am Morning Ferg
Thanks, pleased with the work done, no break down of work carried out on invoice but that’s probably normal.
Didn’t get the old bezel insert back but was told that when Omega offered to replace it as a goodwill gesture free of charge.
Did receive these bits and service case :thumbup:
Good Morning Richard,

Yes I got similar parts back, my crystal was also changed but didn't get the old one, so maybe you only now get the smaller stuff back.
The travel case is lovely and very handy :thumbup:
These users thanked the author MiniMpi for the post:
kiter65
User avatar
Richard D
Senior Forumgod
Senior Forumgod
Posts: 3448
Joined: Sun Mar 25, 2018 5:59 pm
CW-watches: 0

Re: Omega Service

Post by Richard D »

kiter65 wrote: Thu Dec 01, 2022 6:27 pm Really got the impression that Omega don’t want any watch leaving their service centre looking a bit scratched.
I think there’s a lot of truth in that. I took my Planet Ocean to their Southampton service centre (bugger to find on an industrial site). They noticed a flaw in the crystal which I hadn’t noticed and changed it free of charge.
These users thanked the author Richard D for the post (total 2):
kiter65MiniMpi
Richard


‘A gas station owned by Harland Sanders was the site of the first KFC in 1930. Motorists were served fried chicken at his own dining-room table.’
  • Similar Topics
    Replies
    Views
    Last post