Omega Service

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Danbailey007
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Re: Omega Service

Post by Danbailey007 »

Richard D wrote: ↑Sun Dec 04, 2022 10:01 am
kiter65 wrote: ↑Thu Dec 01, 2022 6:27 pm Really got the impression that Omega don’t want any watch leaving their service centre looking a bit scratched.
I think there’s a lot of truth in that. I took my Planet Ocean to their Southampton service centre (bugger to find on an industrial site). They noticed a flaw in the crystal which I hadn’t noticed and changed it free of charge.
I was wondering if you could go direct to the service centre as it's only a few miles from me. Seems pointless going to an AD for them to ship it the few miles.
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tikkathree
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Re: Omega Service

Post by tikkathree »

Danbailey007 wrote: ↑Sun Dec 04, 2022 8:32 pm
Richard D wrote: ↑Sun Dec 04, 2022 10:01 am
kiter65 wrote: ↑Thu Dec 01, 2022 6:27 pm Really got the impression that Omega don’t want any watch leaving their service centre looking a bit scratched.
I think there’s a lot of truth in that. I took my Planet Ocean to their Southampton service centre (bugger to find on an industrial site). They noticed a flaw in the crystal which I hadn’t noticed and changed it free of charge.
I was wondering if you could go direct to the service centre as it's only a few miles from me. Seems pointless going to an AD for them to ship it the few miles.
Well, there's one way to find out I suppose :silent: I'd want to but I can equally imagine how covid precautions could have created a "locked door" policy sending you down the road to the AD. Aye, go on, please have a go. :thumbup: :thumbup:
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Richard D
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Re: Omega Service

Post by Richard D »

Danbailey007 wrote: ↑Sun Dec 04, 2022 8:32 pm
Richard D wrote: ↑Sun Dec 04, 2022 10:01 am
kiter65 wrote: ↑Thu Dec 01, 2022 6:27 pm Really got the impression that Omega don’t want any watch leaving their service centre looking a bit scratched.
I think there’s a lot of truth in that. I took my Planet Ocean to their Southampton service centre (bugger to find on an industrial site). They noticed a flaw in the crystal which I hadn’t noticed and changed it free of charge.
I was wondering if you could go direct to the service centre as it's only a few miles from me. Seems pointless going to an AD for them to ship it the few miles.
Swatch/Omega customer service number 0345 899 1983. Give them a call.
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