I was hoping to bring my Bremont S300 on holiday with me but a few days before I was due to set off it seemed to slip while I was winding it. I’m not 100% certain that the rotor wasn’t spinning when winding as well but that only happened every now and then.

Anyway I was lucky enough to be able to get it shipped off for a warranty check before I left and I’ve had an email now with details of the fault.

Upon testing it was noted the movement is dry. Certain parts of the movement require very small amounts of lubrication to ensure the watch continues to work efficiently. On inspection of the watch we have noticed that the lubricants in some of the areas aren’t sufficient to ensure the performance of the watch.  Therefore whilst the watch is on our possession we want to re-service the watch to ensure its performance for months/years to come.

A full service under warranty is good but this was a watch that was new in February 2021. Should it be dry and if it is wouldn’t this point to an issue during manufacturing?

Seems a little strange to me that a new watch could be shipped without being properly lubricated so is there anything I need to mindful of or is this just one of those things that sometimes happens?

On the positive side a full service will only take 15 days so it could be home before me.

Thanks for the replies, I should point out that this warranty service isn’t being done through Bremont but the place I bought it from.

If I get a full breakdown of what’s been done I’ll let you know but I doubt any report will be that specific.

You haven’t missed anything Guy, I think I must have overlooked providing any update.

The watch came back fully serviced but without any paperwork. I had to return it a second time as the timekeeping was out and it was running about 8 seconds fast which was outside COSC spec that all Bremonts should be within.

Their claim was rather strange though. I was told that as Bremont don’t publish their watch specs they used their own. I have checked and nowhere on the Bremont website does it say a +/- figure that I could see.

Their own specs for chronometers are the 10 second window that COSC use. COSC is -4/+6 which they say is a 10 second window. As most watch owners prefer a watch to run fast rather then slow, then they regulate all COSC watches where they don’t have the manufacturers data to -0/+10 seconds. Therefore as far as they are concerned my watch is in spec.

I did receive a data file of their measurements which was interesting and seemed to show it did perform in their lab within COSC but it’s running just outside on my wrist.

Here’s the report I received.