Same here.binnserelli wrote:I get an American email but not a UK one. I am based in the UK so would prefer not to have to change the link manually if I can get away with it. Also in terms of sales and offers I think the timing is probably pretty important between US and UK.
Who's Not Getting CW Emails? Complain Here
Who's Not Getting CW Emails? Complain Here
C5 Aviator Mk1 - Black - #1450
C5 Aviator Mk2 - Black - #0296
C5 Aviator Mk2 - Black - #0296
Re: Who's Not Getting CW Emails? Complain Here
I now have registrations for this running into double figures, always get a confirmation reply and then nothing..... and no they don't get blocked or dumped. It doesn't put me off CWL, but I wonder if they are losing less committed buyers by not having a reliable system.
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- Expert
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- Joined: Wed Aug 01, 2012 3:00 pm
Re: Who's Not Getting CW Emails? Complain Here
No emails since I registered a few weeks/months back.....
Re: Who's Not Getting CW Emails? Complain Here
Another thread about getting email was posted, and I realized I still haven't received any .
I tried registering a couple times, both on the US and UK websites. I got confirmation (Newsletter subscription success), but no emails.
I tried registering a couple times, both on the US and UK websites. I got confirmation (Newsletter subscription success), but no emails.
Re: Who's Not Getting CW Emails? Complain Here
Citizen V wrote:Another thread about getting email was posted, and I realized I still haven't received any .
I tried registering a couple times, both on the US and UK websites. I got confirmation (Newsletter subscription success), but no emails.
Safest bet is to just check on here regularly as someone always posts them pretty quickly - it shouldn't have to be like that & this is the one major failing of their business which I suspect will be costing them sales, as uninformed customers who aren't part of this forum will probably go elsewhere if they aren't receiving updates. Wish they could sort out the system, but maybe it isn't high on their priority list?
- Jammy Devil
- Senior Forumgod
- Posts: 1971
- Joined: Thu Jul 21, 2011 8:53 am
- CW-watches: 3
- LE-three: yes
Re: Who's Not Getting CW Emails? Complain Here
Received this e-mail on 1st July when I subscribed (yet again) for CWL newsletters:-
Dear Customer,
Thank you for subscribing to our newsletter.
Best Regards,
Chris Ward
No.1 Park Street, Maidenhead, Berkshire, SL6 1SL, United Kingdom
http://www.christopherward.co.uk/
Have not received any newsletters since
Dear Customer,
Thank you for subscribing to our newsletter.
Best Regards,
Chris Ward
No.1 Park Street, Maidenhead, Berkshire, SL6 1SL, United Kingdom
http://www.christopherward.co.uk/
Have not received any newsletters since
Re: Who's Not Getting CW Emails? Complain Here
Seems pretty standard- welcome to the twilight zoneJammy Devil wrote:Received this e-mail on 1st July when I subscribed (yet again) for CWL newsletters:-
Dear Customer,
Thank you for subscribing to our newsletter.
Best Regards,
Chris Ward
No.1 Park Street, Maidenhead, Berkshire, SL6 1SL, United Kingdom
http://www.christopherward.co.uk/
Have not received any newsletters since
Re: Who's Not Getting CW Emails? Complain Here
This seems incredible. Seriously, how hard can it be?
Richard
Re: Who's Not Getting CW Emails? Complain Here
Well I get always get sent 2 emails each time by CW, so I've got a spare one going if anyone wants it.
- Jammy Devil
- Senior Forumgod
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Re: Who's Not Getting CW Emails? Complain Here
Perhaps I should e-mail Wera. She seems to sort most things at CWL
Re: Who's Not Getting CW Emails? Complain Here
Answer - very hard apparently. Could understand if it failed once, but my registrations run into double figures without a single mail to show for it. They must be losing hundreds of potential customers with this?downer wrote:This seems incredible. Seriously, how hard can it be?
- Jammy Devil
- Senior Forumgod
- Posts: 1971
- Joined: Thu Jul 21, 2011 8:53 am
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Re: Who's Not Getting CW Emails? Complain Here
It does make you wonder if the people at CWL ever enter "The Asylum" - this thread has been running since 17th February and has 85 posts.... mostly people saying, "I'm not gettting" (Oh, you know the rest).
Surely they must have noticed by now that people here are beginning to give up hope of ever hearing from CWL again ?
Surely they must have noticed by now that people here are beginning to give up hope of ever hearing from CWL again ?
- ianblyth
- Senior Forumgod
- Posts: 10940
- Joined: Mon Jan 18, 2010 10:17 pm
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- LE-two: yes
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- LE-foura: yes
- LE-five: Yes
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- Location: Wokingham, UK
Re: Who's Not Getting CW Emails? Complain Here
Some people do get the mails and Chris did say to e-mail him personally. There is something obviously wrong with their system for sending out e-mails to people which needs looking at but working in IT I know how difficult it can be to find what the actual problem is.
"We don't see things as they are, we see things as we are." Anais Nin
- Jammy Devil
- Senior Forumgod
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Re: Who's Not Getting CW Emails? Complain Here
I did that at the beginning of March and had a reply from Chris. I have registered for e-mails on two occasions since.ianblyth wrote:Chris did say to e-mail him personally.
I have heard nothing since Chris wrote to me in March.
- scooter
- Trusted Seller
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- LE-two: yes
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- Location: UK
Re: Who's Not Getting CW Emails? Complain Here
I still get it twice.
scooter
scooter
#1 scooter blue 2012 FLE (50 made)