Who's Not Getting CW Emails? Complain Here

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Tyke
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Re: Who's Not Getting CW Emails? Complain Here

Post by Tyke »

Kip wrote:Just curious guys......

For those of you that are not getting the emails....did they seem to stop last fall (Autumn) when the website was upgraded?
No, never got them despite several requests & registrations. Bought 13 watches from them in total & my e-mails to them always get answered but I've never managed to get any promo info from them despite declaring I would rather get electronic rather than paper stuff.

Now given up asking them.
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Re: Who's Not Getting CW Emails? Complain Here

Post by GordyS »

Same here, only emails received are those connected with a purchase and questions to Wera! I use gmail and have never received a promo email.
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Re: Who's Not Getting CW Emails? Complain Here

Post by Kip »

If you are not getting the emails/promos etc and would like to try and solve the problem......

Please email Chris directly at Chris@christopherward.co.uk with subject NO EMAIL and he will investigate personally.
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Re: Who's Not Getting CW Emails? Complain Here

Post by androo »

Kip wrote:If you are not getting the emails/promos etc and would like to try and solve the problem......

Please emai Chris directly at Chris@christopherward.co.uk with subject NO EMAIL and he will investigate personally.
Me wrote:Emailed CW they looked into it and manually added me and still nothing
Already done that. Will try again at some point
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Re: Who's Not Getting CW Emails? Complain Here

Post by Mezzame »

Signed up for the newsletter Fe 14 and received confirmation but nothing since.
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Re: Who's Not Getting CW Emails? Complain Here

Post by Mr Rick »

I just sent an email to CW and was contacted immediately,

C is working on it. :D
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Re: Who's Not Getting CW Emails? Complain Here

Post by rcherryuk »

wymore wrote:
Kip wrote:Just curious guys......

For those of you that are not getting the emails....did they seem to stop last fall (Autumn) when the website was upgraded?
Actually, I used to not be getting them until about that time, and now I get them doubled every time.
+1
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Re: Who's Not Getting CW Emails? Complain Here

Post by amleto »

I've never received an email despite subscribing twice and I think there was an option at the checkout as well.
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Re: Who's Not Getting CW Emails? Complain Here

Post by ChrisMc »

I'm pretty certain I registered for emails/Special Offers etc, but so far, all I was bombarded with were the 'Empty Cart' reminders......which thankfully eventually stopped.

Never received any other emails at all since then.

Or the Brochure I requested...........

So much for reputations.
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Re: Who's Not Getting CW Emails? Complain Here

Post by ahogg2102 »

Something must have changed as a result of this thread as I just received my 1st email this afternoon to my hotmail account that has been registered for about 6 weeks .
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Who's Not Getting CW Emails? Complain Here

Post by rmauser »

Finally received my first email today as well!
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Re: Who's Not Getting CW Emails? Complain Here

Post by watchlover1 »

Ive been receiving emails , so all good from my end.
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Re: Who's Not Getting CW Emails? Complain Here

Post by Mr Rick »

Happy to say I got my first email as well. Good work CW. :thumbup: :thumbup:
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CW C8 Pilot MK I and II, 2011 and 13 FLEs, C5 B of B and Malvern Aviator MK II, C11 MSL MK I, C70 DBR1, C60 and C60 GMT, C9 Harrison, C9 Chrono, C10 Aviator
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Re: Who's Not Getting CW Emails? Complain Here

Post by julywest »

Complained. Immediate response. FIXEd. Good job.
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Re: Who's Not Getting CW Emails? Complain Here

Post by Tyke »

Still nothing, so against my better judgement I've been on & subscribed again (4th or 5th attempt - lost count) and have received the usual automated congratulations for subscribing. Now just waiting to see when the next offer comes out if I get it or not. NOT is my best guess! :?