Well that joy didn’t last long!

Discuss Christopher Ward watches
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welshlad
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Re: Well that joy didn’t last long!

Post by welshlad »

Sorry to hear this, Paul. I hope they sort you out with a new one soon, especially as you seem so taken with the watch.
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Re: Well that joy didn’t last long!

Post by Lavaine »

That really is disappointing. I think CW is starting to compete at a price point where the QC really needs to be spot on, and I don't think it is. Flaws will always get missed, but it seems to be happening with too much frequency.
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Amor Vincit Omnia
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Re: Well that joy didn’t last long!

Post by Amor Vincit Omnia »

Everyone is quite right to say that that watch should not have left Maidenhead. In truth, it should never even have arrived in Maidenhead. It should never have left Switzerland.

Two people who know what they’re doing, at each end of the chain and armed with a loupe, really should be able to spot something like that.

I hope it gets fixed for you quickly. Sorry, I meant replaced. I think there could be a job for the Man from Del Monte.
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stefs
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Re: Well that joy didn’t last long!

Post by stefs »

Thank you all for the kinds words and sympathy at this very difficult time for myself and my family
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Cheers now, Paul
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Re: Well that joy didn’t last long!

Post by exHowfener »

What a disappointment that must be. Good to see that you are taking a reasonable approach to the problem. It's not the end of the world is it? Still, a prompt replacement is surely in order rather that messing you about with a repair.
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stefs
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Re: Well that joy didn’t last long!

Post by stefs »

exHowfener wrote: Thu Jun 10, 2021 10:01 am What a disappointment that must be. Good to see that you are taking a reasonable approach to the problem. It's not the end of the world is it? Still, a prompt replacement is surely in order rather that messing you about with a repair.
A repair is not even in the equation! As it is within 30 days I am entitled to a full refund or a replacement. 1st world problem eh!
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Re: Well that joy didn’t last long!

Post by exHowfener »

A repair is not even in the equation! As it is within 30 days I am entitled to a full refund or a replacement. 1st world problem eh!
I completely agree!
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Re: Well that joy didn’t last long!

Post by stefs »

CS has come back to me this morning and they are sorting a replacement for me. Very pleased and can look forward to getting a 10/10 one (hopefully).
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Cheers now, Paul
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Re: Well that joy didn’t last long!

Post by Dickchins »

A great result to an unsurprising problem.
Just glad its sorted for you bud. Theyre really good looking watches.
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