Why?

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Robotaz
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Why?

Post by Robotaz »

Why would they ship a strap across the ocean with this stupid round defect on it? Lazy. Now I have to waste a bunch of time sending a $70 strap back or just throw it away and write it off.

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Peteo
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Re: Why?

Post by Peteo »

QA/QC sometimes slips. Definitely frustrating.
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JAFO
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Re: Why?

Post by JAFO »

It's pretty sloppy. Too many people will have seen that and passed it.

They should just send you a new strap though. It's pointless having to send it back. Better PR just to send you another.
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MattyyB
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Re: Why?

Post by MattyyB »

Be nice to think they will just issue you a replacement without the fuss of you having to send it back. 🤞
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suicidal_orange
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Re: Why?

Post by suicidal_orange »

Just to be clear we're outraged by the tiny round bump in the canvas not the apparently missing end of the springbar? I would expect the dent to disappear as the strap bends and the fibres are pulled so that wouldn't bother me in the slightest. A non functional springbar would be an unacceptable QC miss, even though it's cheap and easy to replace.
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Robotaz
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Re: Why?

Post by Robotaz »

suicidal_orange wrote:Just to be clear we're outraged by the tiny round bump in the canvas not the apparently missing end of the springbar? I would expect the dent to disappear as the strap bends and the fibres are pulled so that wouldn't bother me in the slightest. A non functional springbar would be an unacceptable QC miss, even though it's cheap and easy to replace.
I’m not outraged about $70, and the spring bar has nothing wrong with it. You just can’t see the end.
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Re: Why?

Post by JAFO »

suicidal_orange wrote: Sat Jun 04, 2022 9:13 am Just to be clear we're outraged by the tiny round bump in the canvas not the apparently missing end of the springbar? I would expect the dent to disappear as the strap bends and the fibres are pulled so that wouldn't bother me in the slightest. A non functional springbar would be an unacceptable QC miss, even though it's cheap and easy to replace.
The spring bar ends hide a lot of the time. I reckon you might easily fit a bigger spring bar. eg 21mm into a 20mm lug, and so on.:D
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Re: Why?

Post by Flef »

I recently returned a c60 bronze ombre green due to a defective winding mechanism which I would have thought would have been obvious to anyone.
Rufunded without problems except its damaged my opinion of cw