So far not impressed

Discuss Christopher Ward watches
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reggie747
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Re: So far not impressed

Post by reggie747 »

Nick, you just HAD to say the B word !! I'm disappointed.....
Fluffy cuddly kittens and little puppy dogs.......????
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Re: So far not impressed

Post by Taztastic »

Dancematt wrote:What seiko did you have?
I have an old (35yr) Seiko 5, my first automatic and I yearn for the feeling on the wrist, just need to find something I like. If CW pull through and I get enough encouragement from you guys, I may still plump for one from CW, can't find much else I like, within the bounds of what I consider sensible for a watch.

These two are my current wearers, the black one is about 15 year old and has been hammered, I must admit these photos are not the actual watches, it's in my drawer at wirk, eating batteries over 2-3 weeks?
The white one caught my eye a few years ago, don't particularly want it as a daily do bought the C7.

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smegwina
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Re: So far not impressed

Post by smegwina »

reggie747 wrote:Nick, you just HAD to say the B word !! I'm disappointed.....
I know Greggles, it is a sickness, but they are two British companies of similar size and similar ethos, so the comparison is valid.

The Grand Seikos are serviced by hand picked experts who have 50 yes training and wash each part in unicorn tears so they can't be used as a comparison! :lol: (joking aside, I would think that the spring drives are a bugger to service so they must have a specific process)

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Re: So far not impressed

Post by Olympic1912 »

It happens every time there is a price hike or a sale. It seems we must always blame others for our own bad luck or unfortunate timing. Sometimes people just like to moan because they can.[/quote]

Some of us were actually "moaning" about the unequal and illogical nature of the price hike, say wack a twice the rise on the cheaper models we were not "moaning" or indeed commenting about the need for price rises in general. Some of us out here actually run businesses too and we are also faced with the same issues although speaking for myself I do not load the price rises on the entry level products, doing so will only limit sales to people who would have probably gone on to buy other maybe more expensive watches later! The strategy is simply not logical. I actually believe that there was no strategy at all and that someone at CW just said lets stick 50 quid on every watch, I think its just that simple, there is no strategy to justify! BTW others were simply just moaning about anyone daring to criticise CWs illogical pricing policy!
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Re: So far not impressed

Post by Kip »

Unequal price hike ... yes...illogical....perhaps to some, but apparently CW doesn't think so and it must work with their overall plan. I too was self employed and ran businesses for 50 years and do not always agree with what they do. It is their strategy and marketing approach. So far it seems to be working for them. In your business, do what you wish. In theirs they will do the same.

I get that you are dismayed over the price increase for a watch you were considering buying, but imo, it is time to get over it and perhaps await a nearly new sale or use the promo code. You had bad timing...it has happened to myself and others as well.
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Re: So far not impressed

Post by fishman »

Price increases potentially do a minimum of three immediate things to a consumer. One, annoy the current and potential new customer. Two, change the buyers mindset from a buying mode to a wait for a sale mode or I don't need it anyway mode. Three, change the relationship in the consumers mind between the price raising company and its competitors, thus often sending existing and potential new customers to look for other alternatives. Any company can raise prices for any number of reasons,but should understand the potential consequences,intended and unintended, of its actions.
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Re: So far not impressed

Post by gestalt »

PaulJS wrote:
hughesyn wrote:16 weeks is a typical service or repair time for most big Swiss brands.

You will be very lucky to get an Omega for example back in 8 weeks.

But the difference is that when you buy an Omega your contract is with the shop where you bought it, so if it fails in the first three months you can make personal representations in the store and enforce your rights under consumer law as robustly as you wish. On this basis I would not accept it going off to Omega for an indefinite period so the issue would not arise.
The issue with this is that I don't think I would want a retail store touching my watch. I've heard horror stories of unqualified retail technicians working on intricate timepieces and ruining them. Or worse, the store just sends it to another local watch guy to fix it.

As for the wait time, I have an old Trident which needed repair. It took about six weeks. When I got it back within days it had broken again. When I complained, and I think rightfully so (not to mention the shipping costs were costing more than the watch itself given that I'm in Canada), they put it in the front of the queue, and it was back within a week. So see what you can do to try and move things up. I should add, the watch is working fine now.
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Re: So far not impressed

Post by Taztastic »

I have emailed my feelings to them, let's see how it goes, had a reply that it will be looked at as soon as possible.
An automatic with a complicated movement I can see that patience would be needed, but a cheap quartz movement?
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Re: So far not impressed

Post by Kip »

But what does it matter if it is quartz or automatic? The quantity of units in front of yours won't change whether it be warranty or regular service.
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Re: So far not impressed

Post by Taztastic »

No it doesn't matter, I'm not trying to be awkward, just surprised, in context, to me, it's a relatively cheap wristwatch, albeit from possibly, an artisan watch maker.
An automatic is a complex, mechanically accurate fete of engineering, to repair it, a learned skill is required, a quartz watch is a mass produced unit, do they really repair these, I think not? from a CS point of view, stick a new unit in the post and 'voila', happy customer.

I am still looking forward to an auto, what should I look at, I know I said I was jaded with CW but do understand that if the movement is borked that's Ronda not CW. I really do like their watches, I like the old logo, the source of much discussion I know and that's on another topic.

Convince me, I have a voucher to use :lol:
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Re: So far not impressed

Post by Watchamacallit »

I have read this thread in pieces so have forgotten all the points raised and commenting only on the quartz repair aspect. I would expect that even if the quartz repair resulted in the whole movement being thrown away and replaced there is still the initial steps of attempting to test the battery and/or movement for proper operation and only then going to the trouble of removing the stem, hands, dial, etc. so that the new movement could be inserted and everything else replaced around it. So while I agree that the repair of the a quartz watch should move along much more quickly than an automatic, as anyone who has ever had to wait in a queue knows it is always the slow people who have somehow managed to step in front of the people who have shorter service times. :D
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Re: So far not impressed

Post by cw4me »

You should have stuck with Seiko. I was seriously considering A CW but couldn't be doing with all the discounting. Whilst we all like a bargain, any company that can discount up to 50% nor only shouts out that the product is over priced to start with but it also devalues the brand overall.
I decided on a JBM Sarb 035. its beautiful watch without issues and is currently running at -4 seconds a day, just about within Cosc tolerance.

Its just a dam good value for money watch at sensible money without gimmicky discounts
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Re: So far not impressed

Post by Kip »

Perhaps you should have a read here if you would like to moan about CW offering some excellent watches at clearance prices to make room for the new logo replacements.
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Re: So far not impressed

Post by smegwina »

cw4me wrote:You should have stuck with Seiko. I was seriously considering A CW but couldn't be doing with all the discounting. Whilst we all like a bargain, any company that can discount up to 50% nor only shouts out that the product is over priced to start with but it also devalues the brand overall.
I decided on a JBM Sarb 035. its beautiful watch without issues and is currently running at -4 seconds a day, just about within Cosc tolerance.

Its just a dam good value for money watch at sensible money without gimmicky discounts
May I suggest username change to cwnot4me or seiko4me.

I believe both are available.

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Re: So far not impressed

Post by BerlinCW »

cw4me wrote:You should have stuck with Seiko. I was seriously considering A CW but couldn't be doing with all the discounting. Whilst we all like a bargain, any company that can discount up to 50% nor only shouts out that the product is over priced to start with but it also devalues the brand overall.
Greetings,

I couldn't disagree more on this issue.

Twelfth Man!