dph5123 wrote: ↑Fri Mar 28, 2025 1:06 pm My ordered been cancelled out of nowhere with no communication from CW? Will have to contact customer support ASAP. Assume this means I shan’t be getting the watch?

Rehjer1980 wrote: ↑Fri Mar 28, 2025 1:39 pm Me too. They could at leat explain

Tonywalker wrote: ↑Fri Mar 28, 2025 1:40 pm And me

Contact Customer Service. They have been known to offer a discount on something else in these types of situations (or just ask for a discount).

For me it was also a Dune

I just wrote an email to the customer service. And hope for the best.

This might be me being sceptical but could these be from the sample sale?

https://www.ebay.co.uk/itm/156836648223 ... &recoPos=1

https://www.ebay.co.uk/itm/156836607483 ... &recoPos=2

neil8fletcher3 wrote: ↑Fri Mar 28, 2025 3:13 pm This might be me being sceptical but could these be from the sample sale?

https://www.ebay.co.uk/itm/156836648223 ... &recoPos=1

https://www.ebay.co.uk/itm/156836607483 ... &recoPos=2

Be sceptical, be right.

neil8fletcher3 wrote: ↑Fri Mar 28, 2025 3:13 pm This might be me being sceptical but could these be from the sample sale?

https://www.ebay.co.uk/itm/156836648223 ... &recoPos=1

https://www.ebay.co.uk/itm/156836607483 ... &recoPos=2

You may be correct dates match up and same person is flipping 2 however I did notice all the sample sale items serial numbers started with N not C on the listings.

Rehjer1980 wrote: ↑Fri Mar 28, 2025 2:23 pm For me it was also a Dune

I just wrote an email to the customer service. And hope for the best.

several dunes appeared and then vanished quite quickly - so it is not impossible that they should not have been put up - CW have a history of being quite ropey in their accuracy of what appears on sales pages - with ghost watches / those with a Null entry / those where you can add to the bag but they are are apparently out of stock etc.

Never quite possible to know externally what has happened, so being in contact with CW is the only way forward

They make some really really good watches but as a company they are so amateur in many ways (not all ) and customer service is just not anywhere near good enough.
These quiet cancellations are just another example

Ahh, I also got my order cancelled. Got an email from Mike explaining the problem they had with a "system error".

SellPhy wrote: ↑Fri Mar 28, 2025 3:44 pm Ahh, I also got my order cancelled. Got an email from Mike explaining the problem they had with a "system error".

Got the same and offered a 20% discount code which only gives 10% off when entered. Christ this company is not showing itself in a good light today

It’s a bit frustrating seeing the Dunes some of us wanted and did not get, popping up on ebay…

Rehjer1980 wrote: ↑Fri Mar 28, 2025 4:42 pm It’s a bit frustrating seeing the Dunes some of us wanted and did not get, popping up on ebay…

Well whoever it is, if these are from the Samples Sale then there is a limited 14 day return period so they might not sell quickly and get returned.

I guess they will sell for something over 550£, even at 600£ it is a great deal, and the guy still makes a plus

Just to clarify, it isn't me. Mines on my wrist and staying there

Sent from my CPH2653 using Tapatalk

Rehjer1980 wrote: ↑Fri Mar 28, 2025 4:42 pm It’s a bit frustrating seeing the Dunes some of us wanted and did not get, popping up on ebay…

The cat is out of the bag, so to speak and people know to just sit and wait for a heads up on the forums to make a quick buck. Usually some helpful forum member will post up the link as soon as a sale goes live.

It's an easy flip when the discounts are significant enough.