Clandeboye wrote: ↑Tue Nov 08, 2022 7:29 pm My C60 Trident Pro 300 arrived yesterday, with the bracelet micro adjustment stuck in the fully extended position. Lubrication with WD 40 and silicone spray did not free it up, nor would any manipulation of the release catch. My reading of the instructions leads me to understand that it should retract to the shortest position anyway, and that lifting the release latch is only necessary to extend it. I have contacted CW and fully expect them to rectify the problem, so I have no anxiety on this score - they have been quick to respond to other Inquiries from me, and have provided excellent replacement or repair service promptly to other customers.
However I do wonder if this component perhaps needs a redesign. It will get frequent use, and should be very reliable and not prone to jamming. There is no way to disassemble the thing that I can see, so that you could free it up yourself, and the lift latch is both a bit flimsy looking and awkward to lift with a fingernail. It may even be inaccessible without decent fingernails. I think there must be a better way of applying leverage to the release mechanism, and I would like to see whole thing re-engineered so it is more robust, ergonomic and trouble free! The rest of the bracelet is beautifully designed and very carefully manufactured - overall it is a handsome complement to the watch, but this is a tool as well as a dressy watch, and needs to be dead reliable.