Poorly C65 trident diver

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missF
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Poorly C65 trident diver

Post by missF »

This is the handwound version- Sellita SW210

I bought this from eBay and it arrived well packed yesterday. It set, hacked, wound and ran perfectly - for about eight hours (after a full wind). Then it stopped.

Now, it sets properly but when I try to wind it nothing happens. Winding the crown feels’empty’ - like it’s not catching on or driving anything.

I don’t have a problem with the seller - he has good history of selling good watches. I can’t return the watch. The watch is still under CW warranty.

I’m wondering if anyone has an idea what the problem might be? If this would be something that would be mended as a warranty repair? Whether it would be a straightforward repair for a local watchmaker to do.

Thanks for your thoughts :D

65E33EDC-D618-4F7B-85C1-797F40201EFB.jpeg
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Re: Poorly C65 trident diver

Post by Amor Vincit Omnia »

missF wrote: Tue Aug 08, 2023 6:38 am
I don’t have a problem with the seller - he has good history of selling good watches. I can’t return the watch. The watch is still under CW warranty.
I know nothing about eBay, sorry Lindsey, but I’m really surprised that you can’t return it. What are the rules about this?
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Re: Poorly C65 trident diver

Post by missF »

I think it’s up to the seller to decide if they want to accept returns or not. Seems to me that private sellers often do this - professional sellers usually have a returns clause


Hmmm. Actually eBay may allow returns for items that aren’t as described, so it may be possible. I don’t know enough about eBay !
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Re: Poorly C65 trident diver

Post by TheBeatles »

I sold a Jumping Hour on eBay (ironically I’ve since regretted it).

It had lots of warranty left but buyer said it had stopped working, fairly soon after the sale.

He returned it to me and I sent to CW for a repair then resold to someone else at a later date.

eBay would rule in your favour even allowing for CWs remaining warranty. It is then up to seller to arrange repair.

The seller accepting returns or not is a separate issue if item has a fault, or develops a fault soon after sale.

I would definitely contact seller. You shouldn’t be without the watch whilst undergoing a repair.
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Re: Poorly C65 trident diver

Post by missF »

@TheBeatles - thanks. Yeah I’m sure I could send it back. I really like the watch though! And they don’t appear for sale very often. It’s strange - I bought a watch from a professional dealer that needed a crown repair from out the box. I never ever bonded with the watch. This time i fee that getting this one mended would make me enjoy the watch even more! :lol:
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Re: Poorly C65 trident diver

Post by TheBeatles »

In that case, I would contact seller and explain.

Tell them you’re going to contact CW about a repair, if covered under warranty you’ll keep watch and send off to CW.

If not, either arrange between you the repair cost or return it to seller for a full refund.

Would be a pity to lose a watch you really like.

That’s my best advice, hope it helps. But I would say you still need to contact seller to cover yourself in eBay’s eyes. Then you have record of messages on your eBay account.
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Re: Poorly C65 trident diver

Post by missF »

^^^ thanks - that’s good advice :thumbup:
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Re: Poorly C65 trident diver

Post by NigelS »

missF wrote: Tue Aug 08, 2023 6:38 am I can’t return the watch. The watch is still under CW warranty.
I have been an eBayer buying and selling high value items since 2007. ebay always gives a 'money back guarantee' for items which are faulty, a service I've had to use on three occasions with (expensive) vintage cameras. However, since you want to keep this very nice (much nicer than an Alpinist, I have to agree!) green faced watch, if I may suggest a way forward is to contact the seller immediately and explain the problem but also let them know you would like to send the watch to CW for repair under the warranty (assume you have the card??) or give the eBay seller the option for them to get it repaired. eBay will give you a reference number at this point and agree to step in if you can't resolve the matter with the seller. Sleep easy, you're covered whatever.
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Re: Poorly C65 trident diver

Post by tikkathree »

missF wrote: Tue Aug 08, 2023 7:17 am I think it’s up to the seller to decide if they want to accept returns or not. Seems to me that private sellers often do this - professional sellers usually have a returns clause


Hmmm. Actually eBay may allow returns for items that aren’t as described, so it may be possible. I don’t know enough about eBay !
Would you, in your wildest dreams, imagine that people sometimes buy stuff on EBay, receive the goods and think "nah" Don't want it now :thumbdown: " not because the item is faulty but, well just because. Some of them even make things up to justify sending them back for a refund? It's to protect against that I'd always list on EBAy as "No returns".

This year I've bought a couple of watches in the full knowledge that they'd require service by CW, a further one which, rather like yours, went wonky shortly after arrival and which in a state of sanguinity -rather like you Lindsay - I considered a fair candidate for service and one watch which was allegedly fault free, turned out not to be so and was sent back.

I'm starting to to think that a service might never be a bad thing for a pre-owned watch.
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Re: Poorly C65 trident diver

Post by Thunder1 »

Well, if it's still under warranty from CWL, to simplify things, I would just send it off to them..good luck whichever route you take..I definitely think the watch is worth having!!..
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Re: Poorly C65 trident diver

Post by missF »

tikkathree wrote: Tue Aug 08, 2023 12:51 pm I'm starting to to think that a service might never be a bad thing for a pre-owned watch.
I kind of sort of try to factor in the cost of a service when I buy a watch - but of course you hope it’s not going to be necessary! :lol:
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Re: Poorly C65 trident diver

Post by Trs1982 »

missF wrote: Tue Aug 08, 2023 6:38 am This is the handwound version- Sellita SW210

I bought this from eBay and it arrived well packed yesterday. It set, hacked, wound and ran perfectly - for about eight hours (after a full wind). Then it stopped.

Now, it sets properly but when I try to wind it nothing happens. Winding the crown feels’empty’ - like it’s not catching on or driving anything.

I don’t have a problem with the seller - he has good history of selling good watches. I can’t return the watch. The watch is still under CW warranty.

I’m wondering if anyone has an idea what the problem might be? If this would be something that would be mended as a warranty repair? Whether it would be a straightforward repair for a local watchmaker to do.

Thanks for your thoughts :D


65E33EDC-D618-4F7B-85C1-797F40201EFB.jpeg
If it’s this one, then the description does state “working perfectly”, which it isn’t.

https://www.ebay.co.uk/itm/256161245274 ... media=COPY

Regardless of seller preferences, there is eBay buyer protection to assist with cases such as this.

I would definitely start by contacting the seller, explaining the issue and seeing what they come back with. If you’ve had no response within a few days, or even an unsatisfactory response, it can be escalated for eBay to look at.

I would be looking at a full refund or, if you want to keep the watch, some contribution from the seller for a service.

If you’re thinking about sending it to CW for assessment, it’s in your interest to do so ASAP so that you know if it’s covered or if there will be a charge. If the seller is reasonable, make your intentions clear, and keep them updated.

Just my 2p.
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Re: Poorly C65 trident diver

Post by missF »

Thunder1 wrote: Tue Aug 08, 2023 1:13 pm Well, if it's still under warranty from CWL, to simplify things, I would just send it off to them..good luck whichever route you take..I definitely think the watch is worth having!!..
Yep - this is the best plan. And I agree it’s worth keeping. I find it a strange watch of different parts - maybe doesn’t quite know what it wants to be. It’s a modern vintage-style diver but with a handwound movement (though this was one of the things I’ve been looking for in a watch). No exhibition case back to enjoy the movement. Sparse dial with a beautiful 12 and 6 that actually look quite dressy in a gold colour, and a khaki dial that looks like it would be more at home on an action man field watch... Altogether? I love how it all hangs together. An action man watch with barbie class. I really love the fact that it’s not blue, or turquoise, or dragonfly, or Tiffany. Sorry blue watch owners, it’s not personal... In fact, I love that I have added a splash of colour to my watch box but it’s so subtle you have to look close to see how well it sits with the bezel. No sunbursts! :thumbup:
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Re: Poorly C65 trident diver

Post by missF »

Trs1982 wrote: Tue Aug 08, 2023 1:29 pm If it’s this one, then the description does state “working perfectly”, which it isn’t.
Thanks - yeah that was the one.
To be fair - it was working perfectly- until it stopped 7 hours later :D
I don’t really feel like I’ve been deliberately sold a broken watch, that’s the main thing.

In any case I have contacted CW to ask if this would be fixed as a warranty repair. They may not commit themselves but it would help to know. From there I’ll be sending it for repair anyway, and the only question is whether to ask the seller to cover any charges :thumbup:
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Re: Poorly C65 trident diver

Post by Trs1982 »

@missF out of interest, how did you get on with this?
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