Paying for a CW

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stefs
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Paying for a CW

Post by stefs »

Just a quick one...
I am certain that in the past when I have ordered a cw they only took payment from your card when they despatched the item. I have pre ordered
one of the 38mm twelves and they have already taken payment for a watch that is not going to available until some time in August!
A bit cheeky in my view but is this the way they operate now or am I going to get a despatch email saying it is coming early?
Cheers now, Paul
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Re: Paying for a CW

Post by nbg »

Yep take the money upfront for preorders. Has been that way now for a couple of years IIRC.

Neil
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Re: Paying for a CW

Post by Amor Vincit Omnia »

Believe it or not, I have only ever bought one CW new on pre-order. This was the Twelve Ti last year. I reserved and paid up after the Zoom preview, thinking that the watch would arrive early May, but it was put back to the beginning of June (I know Neil will remember that because we exchanged PMs).

I’ve just been into my CC statements and I see that the payment went through on 27 April 2023. Seems to bear out your own experience.
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Re: Paying for a CW

Post by stefs »

Ok Thanks both. Can't say I am impressed to be honest. Certainly never used to be that way and I am not a fan of them taking money for things they don't have in stock to sell. Even Rolex dealers don't do that :lol:
Cheers now, Paul
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Re: Paying for a CW

Post by Bahnstormer_vRS »

Be grateful you're not buying a Bespoke edition model, Paul.

Pay in full on order; wait 9 - 12 months for delivery; as I did for both my Bel Canto Phoenix and C12 VULCANXII. :wink: :wink:

Just the way it goes. :-k. :-k

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Re: Paying for a CW

Post by Amor Vincit Omnia »

Maybe they should refund the interest they accrue? :lol:
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Re: Paying for a CW

Post by Thegreyman »

Yes it definitely flipped at some point from only taking payment when dispatched to taking payment on order....although I don't recall when that happened, it was a while ago.
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Re: Paying for a CW

Post by Amor Vincit Omnia »

Just thinking out loud…

I paid in full on Monday for a trip I’m going on in October. They’ve taken the money, they’re not waiting until I get on the plane or anything.
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Re: Paying for a CW

Post by JAFO »

I thought there were rules about charging credit cards before supply.

Eg Here's a link to some US information, state of Georgia.

https://consumered.georgia.gov/ask-ed/2 ... 20policies.
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Re: Paying for a CW

Post by nycWATCHnerd »

JAFO wrote: Thu Jul 25, 2024 12:45 pm I thought there were rules about charging credit cards before supply.

Eg Here's a link to some US information, state of Georgia.

https://consumered.georgia.gov/ask-ed/2 ... 20policies.
From the article you linked...It is not illegal to charge for pre-orders.
Article.JPG


And it is stated in the CW terms and conditions so they can do it.
Pre-Order.JPG
Payment.JPG
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Re: Paying for a CW

Post by JAFO »

@nycWATCHnerd

Thanks for that. I can see CW cover it by mentioning what they do in the event of a card provider not authorising payment.
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Re: Paying for a CW

Post by nycWATCHnerd »

JAFO wrote: Thu Jul 25, 2024 4:57 pm @nycWATCHnerd

Thanks for that. I can see CW cover it by mentioning what they do in the event of a card provider not authorising payment.
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Re: Paying for a CW

Post by Timepiece.Pete »

Bahnstormer_vRS wrote: Thu Jul 25, 2024 9:45 am Be grateful you're not buying a Bespoke edition model, Paul.

Pay in full on order; wait 9 - 12 months for delivery; as I did for both my Bel Canto Phoenix and C12 VULCANXII. :wink: :wink:

Just the way it goes. :-k. :-k

Guy

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Yep, and as I have done for my WYRD Bel Canto. Was told it was shipping on Monday, my account still shows it as being prepped for shipping...
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Re: Paying for a CW

Post by ajax87 »

Hold my beer…

14 months from payment to delivery for my ‘23 FLE. Just a blink of the eye in the big scheme of things, and it already seems like I’ve had it forever!
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Re: Paying for a CW

Post by thomcat00 »

Be glad it’s not an anOrdain you’re seeking. Deposit now, based on price now, does not necessarily lock you into the full price at delivery, currently sporting a five year queue. Your deposit will be accounted in the final price you pay on delivery. ;)
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