Order enquiry

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engmuism
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Order enquiry

Post by engmuism »

order a xs strap during sale period.
till not yet to receive... any one has not receive the strap order?

:( :( :(
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nigelb001
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Re: Order enquiry

Post by nigelb001 »

So have you actually contacted customer services, they are the only ones who can check your order.
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engmuism
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Re: Order enquiry

Post by engmuism »

nigelb001 wrote:So have you actually contacted customer services, they are the only ones who can check your order.
emailed them x3 times but no reply at all.. a little sad and disappointed with their cs..
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Kip
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Re: Order enquiry

Post by Kip »

Try contacting Chris himself. See here.
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TigerChris
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Re: Order enquiry

Post by TigerChris »

engmuism wrote:
nigelb001 wrote:So have you actually contacted customer services, they are the only ones who can check your order.
emailed them x3 times but no reply at all.. a little sad and disappointed with their cs..
I don't want to sound controversial here, but instead of keep 'emailing', why don't you try that old fashioned thing called 'phoning them' - talking to someone works wonders!
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Re: Order enquiry

Post by StrappedUp »

TigerChris wrote:
engmuism wrote:
nigelb001 wrote:So have you actually contacted customer services, they are the only ones who can check your order.
emailed them x3 times but no reply at all.. a little sad and disappointed with their cs..
I don't want to sound controversial here, but instead of keep 'emailing', why don't you try that old fashioned thing called 'phoning them' - talking to someone works wonders!
+1

I'd been emailing Scott recently re. sports buckles and he took 24hrs or so to come back sometimes ... busy period.

When I called him, I was able to get through immediately.
Ryan
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