New C1 Moonglow in Celestial Blue

sorekneerunrun · Post by **sorekneerunrun** » Sat Mar 22, 2025 9:24 pm

Strap matches perfectly

Maverick_John · Post by **Maverick_John** » Tue Mar 25, 2025 1:17 pm

So we had no email update regarding my order. As a result I emailed them Saturday got a response today saying it's been delayed to early April.. The communication could be better from their end. It's a bit disappointing but at least now I know .

foxes1884 · Post by **foxes1884** » Tue Mar 25, 2025 1:44 pm

Maverick_John wrote: ↑Tue Mar 25, 2025 1:17 pm So we had no email update regarding my order. As a result I emailed them Saturday got a response today saying it's been delayed to early April.. The communication could be better from their end. It's a bit disappointing but at least now I know .

I’ve got that email today too saying it will be delivered early April.

Engineer · Post by **Engineer** » Tue Mar 25, 2025 8:11 pm

Maverick_John wrote: ↑Tue Mar 25, 2025 1:17 pm So we had no email update regarding my order. As a result I emailed them Saturday got a response today saying it's been delayed to early April.. The communication could be better from their end. It's a bit disappointing but at least now I know .

Not entirely surprised. I have to say that given many years of dealing with CW, their customer service is best described as idiosyncratic.

Anuj · Post by **Anuj** » Wed Mar 26, 2025 11:42 pm

Pic for no reason!

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missF · Post by **missF** » Fri Mar 28, 2025 9:11 am

May have to reset slightly as the New Moon doesn't arrive until tomorrow. I'm looking forward to the first bright sliver of the waxing moon appearing on the left of the dial

Post by **Amor Vincit Omnia** » Fri Mar 28, 2025 9:16 am

missF wrote: ↑Fri Mar 28, 2025 9:11 am I'm looking forward to the first bright sliver of the waxing moon…

Good job you didn’t capitalise that. They would have been going nuts down in Brazil.

Anuj · Post by **Anuj** » Sat Mar 29, 2025 5:07 pm

Hope you are all wearing yours in great health!

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Maverick_John · Post by **Maverick_John** » Sun Apr 06, 2025 7:53 am

foxes1884 wrote: ↑Tue Mar 25, 2025 1:44 pm
Maverick_John wrote: ↑Tue Mar 25, 2025 1:17 pm So we had no email update regarding my order. As a result I emailed them Saturday got a response today saying it's been delayed to early April.. The communication could be better from their end. It's a bit disappointing but at least now I know .
I’ve got that email today too saying it will be delivered early April.

Have you heard anything yet?
I'm going to email them again on Monday if no update.

foxes1884 · Post by **foxes1884** » Sun Apr 06, 2025 8:40 am

Maverick_John wrote: ↑Sun Apr 06, 2025 7:53 am
foxes1884 wrote: ↑Tue Mar 25, 2025 1:44 pm
Maverick_John wrote: ↑Tue Mar 25, 2025 1:17 pm So we had no email update regarding my order. As a result I emailed them Saturday got a response today saying it's been delayed to early April.. The communication could be better from their end. It's a bit disappointing but at least now I know .
I’ve got that email today too saying it will be delivered early April.
Have you heard anything yet?
I'm going to email them again on Monday if no update.

I got an Order Despatch email on Friday and it’s due for delivery tomorrow.
I’d guess they are working through the “last” batch so I’d give it a couple of days.

Maverick_John · Post by **Maverick_John** » Sun Apr 06, 2025 9:15 am

foxes1884 wrote: ↑Sun Apr 06, 2025 8:40 am
Maverick_John wrote: ↑Sun Apr 06, 2025 7:53 am
foxes1884 wrote: ↑Tue Mar 25, 2025 1:44 pm

I’ve got that email today too saying it will be delivered early April.
Have you heard anything yet?
I'm going to email them again on Monday if no update.
I got an Order Despatch email on Friday and it’s due for delivery tomorrow.
I’d guess they are working through the “last” batch so I’d give it a couple of days.

Mine still says "Partialy held' quoting the typo as well.
It's very frustrating how we have to be left wondering when our order will be delivered. I have no signs of the watch progressing. The last update was the one I provided where they said early April. And we are reaching the second trimester of a month or mid month equivalence without any update.
I'm glad yours has gone through.. but this has been a less than desirable or acceptable experience in all honesty. I want to spread the word of the brand but in all honesty they have to do a lot of work in their after sales support for now I think this will be my first and last.

JAFO · Post by **JAFO** » Sun Apr 06, 2025 11:00 am

missF wrote: ↑Fri Mar 28, 2025 9:11 am May have to reset slightly as the New Moon doesn't arrive until tomorrow. I'm looking forward to the first bright sliver of the waxing moon appearing on the left of the dial

IMG_6554.jpeg

How do you set the moon? Can you hack the movement, so the moon phase is independent of the time showing? I will see if I can download a manual.

Post by **Amor Vincit Omnia** » Sun Apr 06, 2025 11:07 am

^^^ Find the watch in the Archive. There will be a link to the manual.

Post by **Bahnstormer_vRS** » Sun Apr 06, 2025 1:26 pm

JAFO wrote:
How do you set the moon? Can you hack the movement, so the moon phase is independent of the time showing? I will see if I can download a manual.

You set the Moon in the same way as one might set a GMT hand.

Guy

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JAFO · Post by **JAFO** » Sun Apr 06, 2025 1:35 pm

I downloaded a manual and saw how you can adjust it.

It does seem different to a date wheel though, as the date change mechanism only engages at certain times, whereas the moon disk is permanently engaged isn't it?

Clever things, watches.

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New C1 Moonglow in Celestial Blue

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