UPDATE: My 10yo C8 has stopped working

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RichM
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UPDATE: My 10yo C8 has stopped working

Post by RichM »

I sent my C8 back in a pre-paid envelope on Wednesday, CW received it yesterday and I've just received an email quoting £165 for a repair.

I'm impressed with the quick turnaround so far. I've paid and now 8 to 10 weeks for the job to be done.
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MiniMpi
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Re: UPDATE: My 10yo C8 has stopped working

Post by MiniMpi »

Good to hear it will be sorted mate.
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RichM
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Re: UPDATE: My 10yo C8 has stopped working

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My C8 is back!! The invoice stated a repair to "reverse wheel". I've no idea what that means but it's ticking away happily. It was away about 5 weeks in total at a cost of £165. I'm looking forward to wearing it again but I'm no clearer on the service schedule debate!!

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rkovars
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Re: UPDATE: My 10yo C8 has stopped working

Post by rkovars »

The reverse wheel is in the winding mechanism. It allows for winding in both clockwise and counterclockwise directions.
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RichM
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Re: UPDATE: My 10yo C8 has stopped working

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rkovars wrote: Thu Nov 18, 2021 4:28 pm The reverse wheel is in the winding mechanism. It allows for winding in both clockwise and counterclockwise directions.
Ah, thanks for the insight.

So, here's a question..... does a repair include (or count as) a service??!!
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rkovars
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Re: UPDATE: My 10yo C8 has stopped working

Post by rkovars »

Probably not. A full service would be pulling the whole movement apart and putting it through the ultrasonic cleaner. Then re-assembling, re-oiling and re-regulating the movement.
Current CW = C65 Trident Vintage GMT, C65 Dartmouth, C60 Trident Ombré COSC LE, C65 Super Compressor

In Review:

2 More CW's on the short list! (This is pretty much a lie - I have at least 17 CW Tabs open at the moment!)
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RichM
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Re: UPDATE: My 10yo C8 has stopped working

Post by RichM »

rkovars wrote: Thu Nov 18, 2021 10:53 pm Probably not. A full service would be pulling the whole movement apart and putting it through the ultrasonic cleaner. Then re-assembling, re-oiling and re-regulating the movement.
If I take my car in for a new exhaust I don't expect them to do an oil and filter change automatically as well!

Yes, the invoice didn't say service and repair but I suppose whilst it was with them a service would have been a good thing.

I'm not sure I should leave it another 12 years before getting it looked at again!
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