Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

abeardsley2020 · Post by **abeardsley2020** » Mon Aug 07, 2023 8:06 am

I’ll try and condense this post. Basically ordered about 3/4 pro 300 each one was misaligned at the 6pm position had a chat with CW etc about it left it at that. I have a previous post with a photo. Wind forward to this year ordered an atoll in white assumed issues were sorted but they are still sending the watches out with misaligned inner steel rings. Spoke to Mike France and team it’s basically within tolerance which is their call. But not something I can live with. For me this would now be 5/5 watches all with the same issue. They should ditch the inner steel insert is not needed. Attached a photo below. Photo is for illustration not to prove a point based on angle of when it was taken etc. it’s clear looking at it. I’m just really disappointed.

NigelS · Post by **NigelS** » Mon Aug 07, 2023 9:05 am

abeardsley2020 wrote: ↑Mon Aug 07, 2023 8:06 am . . . . but they are still sending the watches out with misaligned inner steel rings. . . . . it’s clear looking at it. I’m just really disappointed.

I would be too. For a Seiko Diver that might be just about acceptable on the outer bezel but certainly not the dial/inner ring alignment on a watch purporting to be at the 'luxury' level. Not sure how you'd proceed on this one; is it worth going to Trading Standards and asking them to take it on, or is it time to test the 60/60 warranty? Personally I feel very sorry you've found yourself in this situation and its certainly put me off buying a new Dune which I've been considering.

Post by **Amor Vincit Omnia** » Mon Aug 07, 2023 9:09 am

^^^ The Dune doesn’t even have a dive bezel. It’s a completely different watch.

abeardsley2020 · Post by **abeardsley2020** » Mon Aug 07, 2023 9:25 am

All their other watches have been good and their pro 600 was good too. Just that pesky inner steel ring. If it’s within their tolerance that’s ok just means Watch isn’t for me. Hopefully when they update the range again they will ditch the inner ring and it will fix this issue. I’ve seen it mentioned in a few different places online. I’m currently in conversation with Andrew Henry one of their Watch makers so I’ll let you know his response.

JAFO · Post by **JAFO** » Mon Aug 07, 2023 9:55 am

I don't think i have a CW with a two piece bezel.

Would that piece be assembled by hand? It's not assembled by a computerised jig of some sort is it? It's strange that so many are misaligned.

I've never had an issue with misalignment on any CW watch.

Stuart1 · Post by **Stuart1** » Mon Aug 07, 2023 10:09 am

I have two 300’s a 40mm and a 42mm and being honest I could not tell if mine were off or not. I had a good look even with a magnifying glass. From the picture above I don’t think that I would be able to tell if it were off, let alone at arms length.

abeardsley2020 · Post by **abeardsley2020** » Mon Aug 07, 2023 10:25 am

Stuart1 wrote: ↑Mon Aug 07, 2023 10:09 am I have two 300’s a 40mm and a 42mm and being honest I could not tell if mine were off or not. I had a good look even with a magnifying glass. From the picture above I don’t think that I would be able to tell if it were off, let alone at arms length.

Just something I notice in general when things are out not even Watch related etc. what your eyes go to I guess.

StrappedUp · Post by **StrappedUp** » Mon Aug 07, 2023 11:22 am

NigelS wrote: ↑Mon Aug 07, 2023 9:05 am is it worth going to Trading Standards and asking them to take it on

Seriously? Bit far!
It's not as though CW are refusing a refund. If the quality isn't acceptable (which I don't believe it is btw), send it back and move on.
It's disappointing, but not life-threatening.

And I'm curious as to why you would not order a different model based on this? This appears to be a recurring issue of which we don't know the frequency, but that isn't necessarily carried over to other models.

NigelS · Post by **NigelS** » Mon Aug 07, 2023 11:42 am

Amor Vincit Omnia wrote: ↑Mon Aug 07, 2023 9:09 am ^^^ The Dune doesn’t even have a dive bezel. It’s a completely different watch.

I'm quite aware of that but it calls into question quality control across all product, a subject which I believe may have cropped up before??

NigelS · Post by **NigelS** » Mon Aug 07, 2023 12:21 pm

StrappedUp wrote: ↑Mon Aug 07, 2023 11:22 am
NigelS wrote: ↑Mon Aug 07, 2023 9:05 am is it worth going to Trading Standards and asking them to take it on
Seriously? Bit far!
It's not as though CW are refusing a refund.

In the OP I read 'Spoke to Mike France and team it’s basically within tolerance which is their call' as CW had refused a refund since the watch was within tolerance.

JAFO · Post by **JAFO** » Mon Aug 07, 2023 12:35 pm

abeardsley2020 wrote: ↑Mon Aug 07, 2023 8:06 am I’ll try and condense this post. Basically ordered about 3/4 pro 300 each one was misaligned at the 6pm position had a chat with CW etc about it left it at that. I have a previous post with a photo. Wind forward to this year ordered an atoll in white assumed issues were sorted but they are still sending the watches out with misaligned inner steel rings. Spoke to Mike France and team it’s basically within tolerance which is their call. But not something I can live with. For me this would now be 5/5 watches all with the same issue. They should ditch the inner steel insert is not needed. Attached a photo below. Photo is for illustration not to prove a point based on angle of when it was taken etc. it’s clear looking at it. I’m just really disappointed.

IMG_5152.jpeg

Can you show a picture of the entire dial, say ten past two?

strapline · Post by **strapline** » Mon Aug 07, 2023 12:51 pm

That can’t be within tolerance, surely? CW had a similar issue with the printing of the words ‘Super Compressor’ on one of that model’s variants. That was harder to spot imo, but CW didn’t waste any time ironing out the issue.

Btw… It might be time to look at a different model of watch altogether.

Des

abeardsley2020 · Post by **abeardsley2020** » Mon Aug 07, 2023 1:46 pm

strapline wrote: ↑Mon Aug 07, 2023 12:51 pm That can’t be within tolerance, surely? CW had a similar issue with the printing of the words ‘Super Compressor’ on one of that model’s variants. That was harder to spot imo, but CW didn’t waste any time ironing out the issue.

Btw… It might be time to look at a different model of watch altogether.

Des

Lol yep no more divers for me until they sort out the inner steel ring issue. Got. Sealander on they way had loads of them all been good

mvlow · Post by **mvlow** » Mon Aug 07, 2023 2:27 pm

To my eye, the inner steel ring appears to line up perfectly with the 30 on the bezel. If that is the case, wouldn't it be the dial itself that is slightly misaligned to the steel ring/case, and not the steel ring that's misaligned?

JAFO · Post by **JAFO** » Mon Aug 07, 2023 3:14 pm

Actually the 6 index looks as if it isn't quite central to the 3 and 0 of thrbthirty. Maybe the bezel is a discrete unit, and the entire bezel is slightly off.

It would be worth showing a picture of the entire watch head not just the macro shot.

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Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

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Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

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Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

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Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

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Re: Inner steel ring pro 300 /atoll am I just to fussy misaligned again!

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