Has your big sale watch arrived yet?

Discuss Christopher Ward watches
unionthug
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Re: Has your big sale watch arrived yet?

Post by unionthug »

unionthug wrote:I got a watch in the mail today. Unfortunately, it was not the watch I ordered. Mine was to have been a blue / blue C60 600 and this watch is but the watch I ordered was on a leather strap and the one I received was on a rubber sport strap. That would be an easy enough fix but the one that arrived was engraved.

"AZ" I have your C60 600. I will cheerfully send it to you directly if that is easier than sending it back to London to be sent out again.

Sigh. I get things happen and the three weeks and three days it took to get the wrong watch isn't my issue. Like most of you it's the time involved. I hate redundancy and wasting time.

I have asked Wera to let me know how to proceed but I am reluctant to continue investing time in this order. I will let you know how it works itself out.

I decided to keep the watch. It seems to be the last blue / blue C60 600 made with the old logo. There is not even a blue / blue C60 600 presently on the website. When they reappear they will be rebranded.
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Re: Has your big sale watch arrived yet?

Post by DEV.Woulf »

Good for you. Honestly the engraving is irrelevant. If somebody asks what it means just make something up like you're a fan of Arizona or something. :)

I find the CW rubber strap to be pretty good and would prefer that over the CW leather. It's certainly a bit dressier than an ISOfrane as far as looks go!
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Re: Has your big sale watch arrived yet?

Post by Ddavidsonmd »

Got my straps. No watches this time around.
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Re: Has your big sale watch arrived yet?

Post by hughesyn »

First outing for the FLE.

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Re: Has your big sale watch arrived yet?

Post by Kip »

Love it. Reminds me to take mine out for wear again soon. :thumbup:
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Re: Has your big sale watch arrived yet?

Post by Jeffgall »

Still waiting for my C70 VW4 from the sale. Anyone else?
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Re: Has your big sale watch arrived yet?

Post by DEV.Woulf »

My Trident PRO 600 is in New York. Should be here Monday or Tuesday. I don't think I've ever been so excited for a watch as I'll finally see a Trident in person for the first time since I read about them in 2012. :)
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Re: Has your big sale watch arrived yet?

Post by FloridaPhil »

My C5 Slimline is due to be delivered Monday.
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Re: Has your big sale watch arrived yet?

Post by binnserelli »

Jeffgall wrote:Still waiting for my C70 VW4 from the sale. Anyone else?
Yes. Originally the order (25 June) had a technical glitch and wasn't in the system, then they told me to provide cc details to re-raise the order but that it would be dispatched same day. Then they said that information was an error because my watch wouldn't be in until the 20th July. It wasn't. It's all a bit vague as to when it will actually turn up from Switzerland, when it will be dispatched and when I might get it! I remember there being a NN version and a new but half price version of the watch that were only a few pounds difference in price. Not sure if anyone has recieved any one of these models of watch yet from the sale.

I ordered two straps too and no mention has been made of those. No offer to send them separately or anything to even confirm that they are part of the order aside from original conformation. Fingers crossed they arrive I guess. I'm the one doing all the chasing for information rather than being provided with an update.
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Headhurts
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Re: Has your big sale watch arrived yet?

Post by Headhurts »

Jeffgall wrote:Still waiting for my C70 VW4 from the sale. Anyone else?
I have one on order and sent an email asking for delivery date

The reply was that the stock had not arrived from Switzerland but was due imminently.

This was end of last week.
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Re: Has your big sale watch arrived yet?

Post by Thegreyman »

I ordered a C70 VW4 in the sale, it arrived however with a different strap to the one I'd ordered. Wera was quick to reply to my email and sent me a returns envelope to send back to be changed. I think they would have received my return last Tuesday. Well i had heard nothing by yesterday pm, nearly a week later so called customer services. The young chap I got checked and said along the lines of yes its here we will do it today and send back to you. Later on in the day I got an email confirmation. Thats fine and I'll probably get it back today, but having made the error with my original order I thought it would have been sorted quicker or given some sort of priority. I distinctly got the impression that if I hadn't have called yesterday it would still be lying around in CW towers waiting to be processed at some time.

I really think the need to review their customer service process. As others will testify Wera seems to be a diamond but leaving Tha aside it doesn't give a great impression of the company if mine and some other experiences on this board are indicative and extrapolated over all CW customer base.
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Re: Has your big sale watch arrived yet?

Post by smiffyraf1 »

I ordered one a week ago and only got an order confirmation email. After ringing up yesterday to find out what was going on was told that due to it being old stock the batteries were being changed so had delayed them a day and would be sent out that day (monday) still nothing though.
smiffyraf1
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Re: Has your big sale watch arrived yet?

Post by smiffyraf1 »

received my c4 today! thanks for everyones help.
love it.

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Re: Has your big sale watch arrived yet?

Post by FloridaPhil »

smiffyraf1 wrote:received my c4 today! thanks for everyones help.
love it.

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That's a stunner. I shouldn't have hesitated! LOL
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Re: Has your big sale watch arrived yet?

Post by smiffyraf1 »

whats daft is id been bugging them for ages to look for any left over from the run as i do a lot of work with BBMF and would have easily paid full price as the lads just will not part with them so when these few cropped up i couldnt click fast enough. im even happier as all the ones ive seen have been on leather not the metal PVD bracelet.
my only regret is i only bought one.
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