Good work by CW Customer Service

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MiniMpi
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Good work by CW Customer Service

Post by MiniMpi »

I received my C1 GM 5 Day COSC back from CW today after just 4 weeks which I feel is excellent service.

Well done to them.

The watch is working perfectly, delighted to have it back.

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Bahnstormer_vRS
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Re: Good work by CW Customer Service

Post by Bahnstormer_vRS »

That's good to hear Ferg. :clap: :clap:

Glad you've got it back swiftly. :thumbup: :thumbup:

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Re: Good work by CW Customer Service

Post by Deks »

Classy looking watch 👍
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StrapMeister
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Re: Good work by CW Customer Service

Post by StrapMeister »

Lovely watch Ferg :thumbup:
That's a very good turnaround by CW :clap:
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Re: Good work by CW Customer Service

Post by sproughton »

Apologies if I missed it, but what was the reason for the service?
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MiniMpi
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Re: Good work by CW Customer Service

Post by MiniMpi »

sproughton wrote: Thu May 13, 2021 9:40 pm Apologies if I missed it, but what was the reason for the service?
Not a service but a warranty repair, rotor spinning when handwound.
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Re: Good work by CW Customer Service

Post by sproughton »

^^good to see it turned around in a reasonable timeframe.
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Thegreyman
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Re: Good work by CW Customer Service

Post by Thegreyman »

Quick turnaround by CW and what a beautiful watch it is.
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Re: Good work by CW Customer Service

Post by monkeymax »

Great to hear that turn-around time - and interesting to see the new QC sticker!
I was pretty happy with the service I had last year too - in the midst of all the delays customer service did a great job at coming through. Unfortunately I later noticed my dial had gotten damaged during the service (noticed it a couple of months after getting the watch back as it wasn't a big bit of damage but now I've seen it I can't avoid it). So the individual QC sticker is a great new addition that'll hopefully mean such things happen a lot less!
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