Falling out of love

Discuss Christopher Ward watches
User avatar
ITCSUK
Junior
Junior
Posts: 42
Joined: Sat Oct 31, 2020 12:13 pm
CW-watches: 3
Location: Nottingham

Falling out of love

Post by ITCSUK »

I’m really falling out of love with this brand. Ordered two! Blue Marine sealander special addition back in March 23. Still waiting, delayed, due End of November!!!
They made a gesture of a second strap. But the longer I wait the more irritated I get, that I still don’t have the watches.
Just in case you were thinking why two? One was for my brother 60th, (long gone) and one for me, so we have matching watches.
To rub salt in the wounds, I’ve seen two of these watches previously come up on eBay one in the states, one in the UK, it’s driving me nuts.
C9 Harrison 5 day automatic
C9 Harrison Chrono limited addition
C60 trident pro 600 🔱
C11 Makaira pro 500
Hamilton Jazzmaster Maestro
Gucci 8300 Moon Phase
MistaFroggyG
Senior Guru
Senior Guru
Posts: 409
Joined: Mon Jun 12, 2023 3:25 am

Re: Falling out of love

Post by MistaFroggyG »

That’s really frustrating, especially for a 150 piece limited release
User avatar
Bahnstormer_vRS
Moderator
Moderator
Posts: 35689
Joined: Thu Sep 06, 2012 3:06 pm
CW-watches: 34
LE-three: 1
LE-foura: 1
LE-fourb: 1
LE-six: 1
Location: Hertfordshire, UK

Re: Falling out of love

Post by Bahnstormer_vRS »

Why get wound up about the delay?

You've been told end November and been given a sweetener. Just sit back and wait patiently.

If you cancel and get a refund, I'm sure CW will be able to resell your watch.

Guy

Sent from my Galaxy S23 Ultra using Tapatalk

These users thanked the author Bahnstormer_vRS for the post (total 2):
en_nissenGar787
In small proportions, we just beautie see:
And in short measures, life may perfect bee. - Ben Jonson (1572 – 1637)

Inscription on the Longitude Dial
Hatfield House, Hatfield, Hertfordshire AL9 5NB, England
User avatar
FloridaPhil
Senior Forumgod
Senior Forumgod
Posts: 2488
Joined: Wed Jun 08, 2016 5:48 pm
CW-watches: 5
Location: Sarasota, Florida, USA

Re: Falling out of love

Post by FloridaPhil »

Bahnstormer_vRS wrote: Sun Oct 15, 2023 7:11 pm Why get wound up about the delay?

You've been told end November and been given a sweetener. Just sit back and wait patiently.

If you cancel and get a refund, I'm sure CW will be able to resell your watch.

Guy

Sent from my Galaxy S23 Ultra using Tapatalk
Way to go at minimizing his justified frustration
These users thanked the author FloridaPhil for the post (total 4):
MistaFroggyGangusbonrc51ownergolfjunky
WatchChat on Facebook
The friendliest watch group on Facebook chatting about our watch passion and whatever else happens to come up.
angusbon
Senior Guru
Senior Guru
Posts: 493
Joined: Mon Feb 19, 2018 12:41 pm

Re: Falling out of love

Post by angusbon »

Bahnstormer_vRS wrote:Why get wound up about the delay?

You've been told end November and been given a sweetener. Just sit back and wait patiently.

If you cancel and get a refund, I'm sure CW will be able to resell your watch.

Guy

Sent from my Galaxy S23 Ultra using Tapatalk
Must be great solace knowing they can resell his watch that he's waited for 8 months to receive.


Sent from my iPhone using Tapatalk
These users thanked the author angusbon for the post (total 4):
MistaFroggyGFloridaPhilaa_bcfc.golfjunky
MistaFroggyG
Senior Guru
Senior Guru
Posts: 409
Joined: Mon Jun 12, 2023 3:25 am

Re: Falling out of love

Post by MistaFroggyG »

We’ve seen this a bit with the Bel Cantos as well. It’s not a good look when the flagships get caught up in these delays like they’re kickstarter watches.

I know producing something is super hard, but I can’t remember the last LE that didn’t sell out almost immediately. You’d think they’d all be ready to go at the time of order.
These users thanked the author MistaFroggyG for the post (total 2):
angusbonDirkWatch
Jkpa
Senior Guru
Senior Guru
Posts: 595
Joined: Thu Nov 19, 2020 7:08 pm

Re: Falling out of love

Post by Jkpa »

Definitely understand the frustration here. Are CW having some sort of cash flow problem? You’d think they’d be swimming in cash from all the Bel Canto sales that generated millions in mere hours… all these delays like indeed a Kickstarter brand are not flattering.
User avatar
stefs
Trusted Seller
Trusted Seller
Posts: 5995
Joined: Fri Jan 07, 2011 2:40 pm
CW-watches: 2
Location: Sunny Tiptree, Essex

Re: Falling out of love

Post by stefs »

6 months for a 150 piece le is a joke and reflects very badly on cw. They should have them ready to go at l o at launch. As mentioned this is now a well established brand and not a kickstarter start up.
The op has my sympathy on this one.
While I am on the band wagon i think the time people are having to wait for their BC feels wrong when there are so many other colours and special editions coming through.
These users thanked the author stefs for the post (total 5):
tikkathreeJAFOgolfjunkynbgMistaFroggyG
Cheers now, Paul
JAFO
Senior Forumgod
Senior Forumgod
Posts: 4681
Joined: Wed Jul 15, 2020 3:59 pm

Re: Falling out of love

Post by JAFO »

stefs wrote: Sat Oct 21, 2023 8:53 am 6 months for a 150 piece le is a joke and reflects very badly on cw. They should have them ready to go at l o at launch. As mentioned this is now a well established brand and not a kickstarter start up.
The op has my sympathy on this one.
While I am on the band wagon i think the time people are having to wait for their BC feels wrong when there are so many other colours and special editions coming through.
Yes, I mentioned elsewhere that there seems to be a steady stream of new releases, while some existing orders seem to be taking quite a time to fulfill.
User avatar
A1soknownas
Senior Guru
Senior Guru
Posts: 643
Joined: Sat Jun 22, 2019 7:40 pm

Re: Falling out of love

Post by A1soknownas »

It is like dealing with a child who keeps getting new toys out to play with and not tidying up the rest first. Either a bystander is going to think, wow, they have a lot of toys or wow, what a mess.

To me, CW look a bit of a mess, rather than giving off the air of exclusively and high demand.

The Bel Canto aside, to have Sealanders, Lympstones and many others not in stock looks a bit daft.

It certainly appears a conscious change in approach though with almost any release that they end up pre-order immediately either without any to go or just a very small batch.

However as long as CW are clear on the expected date at the time of sale and that it is not in stock it shouldn't upset the customer - but that comes with the responsibility of making sure expectations are met and dates do not slip as new toys begin appearing on the horizon.
These users thanked the author A1soknownas for the post (total 2):
MistaFroggyGtikkathree
Stuart1
Senior
Senior
Posts: 192
Joined: Mon Aug 08, 2016 1:58 pm

Re: Falling out of love

Post by Stuart1 »

I think that in some cases there is unobtainable level of customer expectation, also when factored into the price point. Delays and wait times from Rolex, Tudor, Omega etc are acceptable but CW are not?
From my understanding the BC was a surprise hit, so scaling up production is harder than one would think. Many of the parts were outsourced. Thus changing an order from a few hundred to several thousand is not as easy as one would think. Chronode would have timetables for a lower production and have other orders to satisfy.

With regard to other stock levels, most companies use J-I-T sometimes it fails. If an L.E. is not popular, why make the full run and then sell them off cheap? Omega seem to concentrate on L.E.'s that are not numbered so they can stop production when they feel like it, which is where CW seem to be following.
These users thanked the author Stuart1 for the post (total 2):
en_nissentikkathree
User avatar
ajax87
Senior Forumgod
Senior Forumgod
Posts: 3565
Joined: Sat Aug 01, 2009 2:47 am
CW-watches: 7
Location: West Michigan, USA

Re: Falling out of love

Post by ajax87 »

@Stuart1 to your point, CW did not even plan to release the green LE immediately after the blue. They did so to take advantage of the fervor when they saw the success. They could have waited until they figured out how to properly scale up.

That’s just me being devils advocate. I have stayed away from this thread thus far because I think complaining about it and getting wound up about it is an extreme case of first world problems. And your first point about the double standard stands.

It’s just watches.
These users thanked the author ajax87 for the post:
rkovars
Alex
C5A Mk1|C65 316L LE|C63 36mm, GMT, Elite, 2023ish FLE|C1 Moonglow|Omega Seamaster DeVille|Speedmaster Racing|MoonSwatch Mercury|RZE Endeavor|Tudor BB58 925
User avatar
MichaelMD
Senior Guru
Senior Guru
Posts: 468
Joined: Tue Feb 02, 2021 3:09 pm
CW-watches: 1
Location: Maryland, USA

Re: Falling out of love

Post by MichaelMD »

I'll give CW credit for comping the extra strap, but that wait is ridiculous. It's a great looking watch so IMO I'd wait it out and get it on your wrist before making any final decisions. Maybe cancel your brother's and get him something different that is available now?
Leon O
Forumgod
Forumgod
Posts: 812
Joined: Sun Jan 19, 2020 7:32 pm
CW-watches: 9

Re: Falling out of love

Post by Leon O »

Hopefully in December, you'll be reporting back about how much you enjoy your Sealander.
C7 Rapide Quartz, C60 Pro 300 Chronograph Quartz, C3 Malvern Chronograph, C7 Rapide Chronograph Quartz, C65 AM GT LE, C7 Rapide Chrongraph LE, C65 Trident Diver HW, C5 Malvern 595, C65 Trident GMT Pepsi
Trs1982
Senior Expert
Senior Expert
Posts: 293
Joined: Sat Jul 02, 2022 4:15 pm

Re: Falling out of love

Post by Trs1982 »

Were you given a different ETA when you placed the order?
  • Similar Topics
    Replies
    Views
    Last post