StrapMeister wrote: ↑Sun Jan 10, 2021 5:13 pm
I received both a PayPal confirmation email AND a CW order confirmation email.
I went back into my CW account to check the order was there and, low and behold, it was, stating "Being Prepared for Dispatch".
I haven't heard anything since!

So, seeing/hearing people that had already received their purchase(s) and after I had made my purchase, I was beginning to get a bit twitchy.
Therefore, I've just gone into my account and it's showing as "Dispatched" but I haven't received an email stating as such - which is a bit strange!
You would have thought that any order status change would auto-generate an email message to the Account holder.
Anyway, I guess the next I'll know is a "We will Deliver..." DPD message.

SimonB wrote: ↑Sun Jan 10, 2021 7:49 pm Got to wonder what is going on at CW!
Some watches arriving next day after sale some missing in action ! Just heard that someones status has gone backwards to Preorder .
I'm worried enough about 'being prepared for dispatch' for 5 days!

JAFO wrote: ↑Sun Jan 10, 2021 7:30 pm I forget exactly what was in the sale, but there's only 5 left now. I wonder if that's the lot.

JAFO wrote: ↑Mon Jan 11, 2021 1:23 am fwiw, my orders that have been shipped started 100246***. My order showing being prepared is a fairly high 100247***

Bahnstormer_vRS wrote: ↑Sat Jan 09, 2021 6:26 pm

nordwulf wrote: ↑Sat Jan 09, 2021 5:50 pm . . ..

If you paid full price for these and now see them cleared out at 40% off, that may be disappointing though.

A valid point Frank, except, I believe that you have missed comments by Mark (@albionphoto) from a couple of days ago.

Prior to the sale going live, CW wrote/emailed to all those who had bought a C65 Super Compressor Black Sand at full price (maybe less a £100 voucher) and made a generous offer, which they didn't need to make, to counter that they were about to sell off the remaining stock at a discount.

Guy

JasperCat wrote: ↑Mon Jan 11, 2021 1:35 am

JAFO wrote: ↑Mon Jan 11, 2021 1:23 am fwiw, my orders that have been shipped started 100246***. My order showing being prepared is a fairly high 100247***

Likewise, my order is 1002476**, so they must have a load of orders to get through, especially given current circumstances

Mark_B wrote: ↑Mon Jan 11, 2021 2:01 am

Bahnstormer_vRS wrote: ↑Sat Jan 09, 2021 6:26 pm

nordwulf wrote: ↑Sat Jan 09, 2021 5:50 pm . . ..

If you paid full price for these and now see them cleared out at 40% off, that may be disappointing though.

A valid point Frank, except, I believe that you have missed comments by Mark (@albionphoto) from a couple of days ago.

Prior to the sale going live, CW wrote/emailed to all those who had bought a C65 Super Compressor Black Sand at full price (maybe less a £100 voucher) and made a generous offer, which they didn't need to make, to counter that they were about to sell off the remaining stock at a discount.

Guy

I can confirm that this is indeed the case - I bought a C65 Supercompressor black sand with 15% off earlier in the year, and a few days before the sale I had an email out of the blue from a very helpful person (Vallen) from CW customer services advising me that the SC was going to be in the sale at 40% off and CW were offering me a 'voucher' to match the difference in price to what I paid, which they didn't have to do. (though I'm glad they did!!!)

I had missed out on a C60 Trident 3 GMT in last years sale, and had moved on (with it and the Dartmouth being on the back burner for possible/probable purchases at some point), and then the C65 caught my eye as soon as it came out, but I didn't pull the trigger until slightly later on - I paid a price for the SC that I was very happy with at the time and knowing full well that there could be other sales, but given that the SC was a new model and not wanting to miss out, I pulled the trigger knowing that I could take advantage of the 60/60 if needed).

Great customer service and great customer loyalty I'd say, since they didn't have to do that - I contacted CW and asked if they minded me mentioning this on the forum which they said was fine (as per Mark (@albionphoto) post, mentioned above, which I haven't seen yet), they said they had emailed all those who had bought a C65 Super Compressor Black Sand, so it was ok to mention it on the forum.

I don't know of many companies that would follow up in that way, so credit where it is due.

.....and as a result hopefully very soon I with have my 4th CW in the from of a NN C60 Trident 3 GMT, black dial /bezel.