Kip wrote: ↑Thu Jan 07, 2021 4:50 pm As many of you have noticed, yesterdays sale went quite well for CW. In fact it was the best sales day ever according to CW. However they unfortunately had a number of people who abused the sale terms and conditions and believe they purchased for the sole purpose of reselling. The terms and conditions were very clearly outlined within the email as shown below.

https://www.christopherward.com/terms-conditions.html

3.4 During our Sale period we set a maximum of five watches per customer, and customers buying multiples of the same item will be capped at two per customer. Serial number requests are not available on Sale items. Sale stock cannot be ordered over the phone during the Sale period. Our next day delivery / express shipment is not available during the Sale period on all orders, including non-sale items. We are also unable to offer engraving services, gift notes and gift-wrap on Sale products.

Due to the above, CW will be in touch with the 14 people informing them that they will be cancelling all of their orders and giving them a full refund. This stock will go back on the site later today. Possibly within the next hour or two.

This activity has also enabled some over sells of prototype models which they are looking into and will be in touch with the relevant customers regarding this. They are hopeful to have solutions for all.

So if you missed out on something specific you may get a second chance. Watch for it!!

Good luck.

rogco wrote: ↑Thu Jan 07, 2021 5:04 pm CW has done an excellent job with this sale. From the stock available to the website to the management of the orders. Very impressed.

SlowLoris wrote: ↑Thu Jan 07, 2021 5:06 pm

Kip wrote: ↑Thu Jan 07, 2021 4:50 pm As many of you have noticed, yesterdays sale went quite well for CW. In fact it was the best sales day ever according to CW. However they unfortunately had a number of people who abused the sale terms and conditions and believe they purchased for the sole purpose of reselling. The terms and conditions were very clearly outlined within the email as shown below.

https://www.christopherward.com/terms-conditions.html

3.4 During our Sale period we set a maximum of five watches per customer, and customers buying multiples of the same item will be capped at two per customer. Serial number requests are not available on Sale items. Sale stock cannot be ordered over the phone during the Sale period. Our next day delivery / express shipment is not available during the Sale period on all orders, including non-sale items. We are also unable to offer engraving services, gift notes and gift-wrap on Sale products.

Due to the above, CW will be in touch with the 14 people informing them that they will be cancelling all of their orders and giving them a full refund. This stock will go back on the site later today. Possibly within the next hour or two.

This activity has also enabled some over sells of prototype models which they are looking into and will be in touch with the relevant customers regarding this. They are hopeful to have solutions for all.

So if you missed out on something specific you may get a second chance. Watch for it!!

Good luck.

Why would anybody want to request a serial number before ordering?

MarkingTime wrote: ↑Thu Jan 07, 2021 5:21 pm There were re-sellers with about a dozen watches from the last sale. This now seems to have been nipped in the bud.

CBMVic20 wrote: ↑Thu Jan 07, 2021 5:31 pm I think CW are far too generous. Why would someone buy 5 watches at once or 2 of the same kind in one go? I'd enforce a 3 watch maximum with no duplicates to spread the sugar around more evenly.