DPD came and ignored my request to leave it with any neighbour, instead they left a card with nothing written on it and a card number that doesn't work. On checking the tracking it updated to say the driver wont be coming back today so will try again tomorrow, then 4 hours later it updated again to delivered today by 10PM! It's not here yet...

In the mean time I have to say it looks beautiful in the pics

suicidal_orange wrote: ↑Tue Jan 10, 2023 9:27 pm DPD came and ignored my request to leave it with any neighbour, instead they left a card with nothing written on it and a card number that doesn't work. On checking the tracking it updated to say the driver wont be coming back today so will try again tomorrow, then 4 hours later it updated again to delivered today by 10PM! It's not here yet...

In the mean time I have to say it looks beautiful in the pics

Sounds like you are having same issue as me

widge34 wrote: ↑Tue Jan 10, 2023 9:35 pmSounds like you are having same issue as me

Not at all, your case is far scarier - they have actually been to my house to post the card but have not claimed it's delivered.

If they'd just like to leave it at their depot I could pick it up on my way home from work but sadly that's no longer an option they offer.

I'm just hoping they will try delivery tomorrow. I will call CW to let them know whats happened though

And that's 10PM by anyone's watch. Maybe tomorrow they'll obey as I will once again be at work!

rkovars wrote: ↑Tue Jan 10, 2023 8:14 pm

bananapants wrote: ↑Tue Jan 10, 2023 7:25 pm I expect mine to arrive this Thursday. I sent an inquiry to customer service, but wondering if anyone here might know - is there a bracelet that fits this case? Though it is branded as a C60, I'm not sure if it could use a current or previous version C60 bracelet.

I think it uses the same C60 40mm case as all of the current C60 models. So the current 20mm bracelet should be just fine.

Yes the current 20mm bracelet fits the Sunrise. I popped mine on bracelet yesterday and whilst the lug fit & bracelet end link height is a good match I detected a colour difference between case and bracelet: not a big difference and I was rather staring at them in low artificial light. I'll have another look today.

As regards all the issues you guys seem to be having with DPD I'm assuming your problem is with the driver not following the choices you've made through the DPD "See my options tab"? I think I'd always select the deliver to a DPD collection point option rather than risk the watch being "hidden" by the front door.

Well I’ve been in contact with DPD. My watch hasn’t been scanned back into depot and so can only assume it’s been delivered elsewhere or stolen. Because there was no photo proof of delivery CW will now contact DPD to start an investigation.

widge34 wrote: ↑Wed Jan 11, 2023 10:14 am Well I’ve been in contact with DPD. My watch hasn’t been scanned back into depot and so can only assume it’s been delivered elsewhere or stolen. Because there was no photo proof of delivery CW will now contact DPD to start an investigation.

I've had this happen to me a few times with DPD, the latest prior to Christmas.

Parcel was stated as delivered, but then was out for delivery the following day. Maybe something to do with hitting targets for the delivery guys?

Either way, it's pretty poor as it leaves the customer in the lurch.

StrappedUp wrote: ↑Wed Jan 11, 2023 10:30 am

widge34 wrote: ↑Wed Jan 11, 2023 10:14 am Well I’ve been in contact with DPD. My watch hasn’t been scanned back into depot and so can only assume it’s been delivered elsewhere or stolen. Because there was no photo proof of delivery CW will now contact DPD to start an investigation.

I've had this happen to me a few times with DPD, the latest prior to Christmas.

Parcel was stated as delivered, but then was out for delivery the following day. Maybe something to do with hitting targets for the delivery guys?

Either way, it's pretty poor as it leaves the customer in the lurch.

I was hoping it would just be back out for delivery today, but doesn’t look like it will be. God knows when I will get a refund.

Sorry to hear about these delivery difficulties.

I am finding myself quite obsessed with the dial on this C60 Sunrise. I would love to understand more about the model and whether it will ever be freely available.

I think this would be a massive home run for CW if it was to find a place in the catalogue!

What annoys me more though is that someone somewhere has got a free watch that they probably won’t appreciate. Think I’ll keep an eye out eBay

Bahnstormer_vRS wrote: ↑Wed Jan 11, 2023 12:32 pm

widge34 wrote: ↑Wed Jan 11, 2023 11:55 am What annoys me more though is that someone somewhere has got a free watch that they probably won’t appreciate. Think I’ll keep an eye out eBay

Don't be so quick to jump to conclusions.

I envisage that it is still somewhere within the DPD logistics, possibly still on the van from yesterday, and will turn up with you, unannounced, sometime in the next few days.

Fingers crossed on this.

Guy

Thanks. But DPD customer service didn’t think I would get it.

widge34 wrote: ↑Wed Jan 11, 2023 12:40 pm Thanks. But DPD customer service didn’t think I would get it.

That is because DPD generally don't know anything about this type of thing going on (or maybe they do). The delivery driver has put it into the system as delivered, so their customer services would also think it's delivered.
It's probably been done as he was running late and didn't want a black mark for not delivering.

I've had a clothing parcel turn up to a DPD pick-up point 3 days after "delivery", so not all is lost.

StrappedUp wrote: ↑Wed Jan 11, 2023 1:11 pm

widge34 wrote: ↑Wed Jan 11, 2023 12:40 pm Thanks. But DPD customer service didn’t think I would get it.

That is because DPD generally don't know anything about this type of thing going on (or maybe they do). The delivery driver has put it into the system as delivered, so their customer services would also think it's delivered.
It's probably been done as he was running late and didn't want a black mark for not delivering.

I've had a clothing parcel turn up to a DPD pick-up point 3 days after "delivery", so not all is lost.

Fingers crossed