DPD came and ignored my request to leave it with any neighbour, instead they left a card with nothing written on it and a card number that doesn't work. On checking the tracking it updated to say the driver wont be coming back today so will try again tomorrow, then 4 hours later it updated again to delivered today by 10PM! It's not here yet...
In the mean time I have to say it looks beautiful in the pics
suicidal_orange wrote: ↑Tue Jan 10, 2023 9:27 pm
DPD came and ignored my request to leave it with any neighbour, instead they left a card with nothing written on it and a card number that doesn't work. On checking the tracking it updated to say the driver wont be coming back today so will try again tomorrow, then 4 hours later it updated again to delivered today by 10PM! It's not here yet...
In the mean time I have to say it looks beautiful in the pics
bananapants wrote: ↑Tue Jan 10, 2023 7:25 pm
I expect mine to arrive this Thursday. I sent an inquiry to customer service, but wondering if anyone here might know - is there a bracelet that fits this case? Though it is branded as a C60, I'm not sure if it could use a current or previous version C60 bracelet.
I think it uses the same C60 40mm case as all of the current C60 models. So the current 20mm bracelet should be just fine.
Yes the current 20mm bracelet fits the Sunrise. I popped mine on bracelet yesterday and whilst the lug fit & bracelet end link height is a good match I detected a colour difference between case and bracelet: not a big difference and I was rather staring at them in low artificial light. I'll have another look today.
As regards all the issues you guys seem to be having with DPD I'm assuming your problem is with the driver not following the choices you've made through the DPD "See my options tab"? I think I'd always select the deliver to a DPD collection point option rather than risk the watch being "hidden" by the front door.
C60 MKI, MKII, MKIII: "some", C6 & C60 Kingfishers, C600 Tritechs, C63 "some", C65 "some", Some other brands
Well I’ve been in contact with DPD. My watch hasn’t been scanned back into depot and so can only assume it’s been delivered elsewhere or stolen. Because there was no photo proof of delivery CW will now contact DPD to start an investigation.
widge34 wrote: ↑Wed Jan 11, 2023 10:14 am
Well I’ve been in contact with DPD. My watch hasn’t been scanned back into depot and so can only assume it’s been delivered elsewhere or stolen. Because there was no photo proof of delivery CW will now contact DPD to start an investigation.
I've had this happen to me a few times with DPD, the latest prior to Christmas.
Parcel was stated as delivered, but then was out for delivery the following day. Maybe something to do with hitting targets for the delivery guys?
Either way, it's pretty poor as it leaves the customer in the lurch.
widge34 wrote: ↑Wed Jan 11, 2023 10:14 am
Well I’ve been in contact with DPD. My watch hasn’t been scanned back into depot and so can only assume it’s been delivered elsewhere or stolen. Because there was no photo proof of delivery CW will now contact DPD to start an investigation.
I've had this happen to me a few times with DPD, the latest prior to Christmas.
Parcel was stated as delivered, but then was out for delivery the following day. Maybe something to do with hitting targets for the delivery guys?
Either way, it's pretty poor as it leaves the customer in the lurch.
I was hoping it would just be back out for delivery today, but doesn’t look like it will be. God knows when I will get a refund.
I am finding myself quite obsessed with the dial on this C60 Sunrise. I would love to understand more about the model and whether it will ever be freely available.
I think this would be a massive home run for CW if it was to find a place in the catalogue!
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widge34 wrote: ↑Wed Jan 11, 2023 11:55 am
What annoys me more though is that someone somewhere has got a free watch that they probably won’t appreciate. Think I’ll keep an eye out eBay
Don't be so quick to jump to conclusions.
I envisage that it is still somewhere within the DPD logistics, possibly still on the van from yesterday, and will turn up with you, unannounced, sometime in the next few days.
Fingers crossed on this.
Guy
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widge34 wrote: ↑Wed Jan 11, 2023 11:55 am
What annoys me more though is that someone somewhere has got a free watch that they probably won’t appreciate. Think I’ll keep an eye out eBay
Don't be so quick to jump to conclusions.
I envisage that it is still somewhere within the DPD logistics, possibly still on the van from yesterday, and will turn up with you, unannounced, sometime in the next few days.
Fingers crossed on this.
Guy
Thanks. But DPD customer service didn’t think I would get it.
widge34 wrote: ↑Wed Jan 11, 2023 12:40 pm
Thanks. But DPD customer service didn’t think I would get it.
That is because DPD generally don't know anything about this type of thing going on (or maybe they do). The delivery driver has put it into the system as delivered, so their customer services would also think it's delivered.
It's probably been done as he was running late and didn't want a black mark for not delivering.
I've had a clothing parcel turn up to a DPD pick-up point 3 days after "delivery", so not all is lost.
widge34 wrote: ↑Wed Jan 11, 2023 12:40 pm
Thanks. But DPD customer service didn’t think I would get it.
That is because DPD generally don't know anything about this type of thing going on (or maybe they do). The delivery driver has put it into the system as delivered, so their customer services would also think it's delivered.
It's probably been done as he was running late and didn't want a black mark for not delivering.
I've had a clothing parcel turn up to a DPD pick-up point 3 days after "delivery", so not all is lost.