Bel Canto watches@

MichaelMD · Post by **MichaelMD** » Mon Oct 16, 2023 9:39 pm

CanadianWatchGuy wrote:Here you go…

IMG_8009.jpeg
The dial will be guilloché… either laser engraved or stamped… apparently the method is still to be determined.

If you head over to dad.watch page on Instagram, he has a link in his bio where you can register your interest and find more details.

Oh man I love this dial. Wow that's beautiful. What's the cost on this one?

unforced_error · Post by **unforced_error** » Mon Oct 16, 2023 10:25 pm

MichaelMD wrote: ↑Mon Oct 16, 2023 9:39 pm
CanadianWatchGuy wrote:Here you go…

IMG_8009.jpeg

The dial will be guilloché… either laser engraved or stamped… apparently the method is still to be determined.

If you head over to dad.watch page on Instagram, he has a link in his bio where you can register your interest and find more details.
Oh man I love this dial. Wow that's beautiful. What's the cost on this one?

Same as any other Bel Canto at $3.8k USD. So far there has not been a premium for a limited edition version.

Grand Seiko · Post by **Grand Seiko** » Sun Oct 22, 2023 1:58 am

I received my second Atelier message, so it appears that things are back on track for my target November delivery.
It was a completely canned message.
It would be nice for them to provide updates to folks with orders with a few specifics.

Spytap · Post by **Spytap** » Sun Oct 22, 2023 3:09 pm

Grand Seiko wrote: ↑Sun Oct 22, 2023 1:58 am I received my second Atelier message, so it appears that things are back on track for my target November delivery.
It was a completely canned message.
It would be nice for them to provide updates to folks with orders with a few specifics.

I got five and six at the exact same time. To the minute. That was also Sunday morning (my time in California) a week ago, so I wonder if they’re scheduled to going out on weekends.

Grand Seiko · Post by **Grand Seiko** » Sun Oct 22, 2023 3:26 pm

Spytap wrote: ↑Sun Oct 22, 2023 3:09 pm
Grand Seiko wrote: ↑Sun Oct 22, 2023 1:58 am I received my second Atelier message, so it appears that things are back on track for my target November delivery.
It was a completely canned message.
It would be nice for them to provide updates to folks with orders with a few specifics.
I got five and six at the exact same time. To the minute. That was also Sunday morning (my time in California) a week ago, so I wonder if they’re scheduled to going out on weekends.

I hope your watch is on your wrist soon.

Spytap · Post by **Spytap** » Sun Oct 22, 2023 4:09 pm

Grand Seiko wrote: ↑Sun Oct 22, 2023 3:26 pm
Spytap wrote: ↑Sun Oct 22, 2023 3:09 pm
Grand Seiko wrote: ↑Sun Oct 22, 2023 1:58 am I received my second Atelier message, so it appears that things are back on track for my target November delivery.
It was a completely canned message.
It would be nice for them to provide updates to folks with orders with a few specifics.
I got five and six at the exact same time. To the minute. That was also Sunday morning (my time in California) a week ago, so I wonder if they’re scheduled to going out on weekends.
I hope your watch is on your wrist soon.

Likewise, buddy. Likewise.

unforced_error · Post by **unforced_error** » Tue Oct 24, 2023 6:38 pm

I finally got mine about 2 weeks ago and it's so well done that I've been wearing it over everything else in my collection, which ranges from high 4-figures to high 5-figures. It's that good IMO.

Grand Seiko · Post by **Grand Seiko** » Tue Oct 24, 2023 6:54 pm

unforced_error wrote: ↑Tue Oct 24, 2023 6:38 pm I finally got mine about 2 weeks ago and it's so well done that I've been wearing it over everything else in my collection, which ranges from high 4-figures to high 5-figures. It's that good IMO.

Congratulations, nice to have some smiley face situations after these vague waits.

Trs1982 · Post by **Trs1982** » Wed Oct 25, 2023 10:27 am

One for the admin team... perhaps it would be good to organise a Q&A session with staff at CW for the forum members who have ordered a Bel Canto and are becoming increasingly frustrated with constantly deferred delivery dates to give people the chance to openly discuss directly with the horses mouth.

After all,

CW Website wrote: We pride ourselves on our customer service. So whether you’re an existing customer or a newcomer looking to find out more about our watches, we’re always happy to help

Grand Seiko · Post by **Grand Seiko** » Wed Oct 25, 2023 12:42 pm

So today I receive an email saying my watch is ready to be dispatched and included a link to complete payment.
I used my iPad and after making the payment the page said payment completed by gift certificate and showed a $0 balance (puzzling).
No email from CW confirming payment and no charge pending on my card.
I called CW customer service and they are looking into it.
I then used the link from the email on my laptop and got the payment completed statement on their webpage and the pending charge now appearing and the payment confirmation email.
I would guess the watch should arrive by the end of next week.

Tufa · Post by **Tufa** » Wed Oct 25, 2023 2:03 pm

Grand Seiko wrote: ↑Wed Oct 25, 2023 12:42 pm So today I receive an email saying my watch is ready to be dispatched and included a link to complete payment.
I used my iPad and after making the payment the page said payment completed by gift certificate and showed a $0 balance (puzzling).
No email from CW confirming payment and no charge pending on my card.
I called CW customer service and they are looking into it.
I then used the link from the email on my laptop and got the payment completed statement on their webpage and the pending charge now appearing and the payment confirmation email.
I would guess the watch should arrive by the end of next week.

Happy for you that you are getting the watch soon.
Annoyed that my order that I placed 5 minutes after the release in December, 3 months before yours, is still pending...

Grand Seiko · Post by **Grand Seiko** » Wed Oct 25, 2023 2:19 pm

Sorry about your experience
I ordered mine on December 20, 2022, right after receiving the email noting that the order book had opened for the non LE colors
The customer service rep called back today to confirm payment and the shipment would go out this week
I took the opportunity to let him know that CW has made a cluster f*** of the experience for a lot of us, and that has really damaged our perception of the brand
I offered to talk through what I have seen with someone if they wanted
He agreed that things have been poorly executed and would share my comments internally

Tufa · Post by **Tufa** » Wed Oct 25, 2023 2:47 pm

Grand Seiko wrote: ↑Wed Oct 25, 2023 2:19 pm Sorry about your experience
I ordered mine on December 20, 2022, right after receiving the email noting that the order book had opened for the non LE colors
The customer service rep called back today to confirm payment and the shipment would go out this week
I took the opportunity to let him know that CW has made a cluster f*** of the experience for a lot of us, and that has really damaged our perception of the brand
I offered to talk through what I have seen with someone if they wanted
He agreed that things have been poorly executed and would share my comments internally

Ah we ordered on the same day then. For some reason I thought you ordered yours in February, but probably you were just replying to someone elses post!
I actually explained the same to them before, when the gold dial LE shipped out and also they said the same thing to me, it will be shared internally.

Grand Seiko · Post by **Grand Seiko** » Wed Oct 25, 2023 3:08 pm

I mean if they want to spoil their own party, it's on them
Many perfectly good businesses fail
Please remind me what color you selected for your Bel Canto, mine is a Rosa on a brown strap

Tufa · Post by **Tufa** » Wed Oct 25, 2023 3:19 pm

Grand Seiko wrote: ↑Wed Oct 25, 2023 3:08 pm I mean if they want to spoil their own party, it's on them
Many perfectly good businesses fail
Please remind me what color you selected for your Bel Canto, mine is a Rosa on a brown strap

Cielo on bracelet + I have a Phoenix also ordered

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