Anyone else having an issue getting a hold of CW?
-
- Newbie
- Posts: 8
- Joined: Fri Mar 11, 2011 9:08 pm
Anyone else having an issue getting a hold of CW?
Curious if any one else is having trouble getting a hold of CW. Placed an order last week for an in stock item. Got the automated email. No ship notice and no response to 2 emails. Odd as that has never happened before.
Re: Anyone else having an issue getting a hold of CW?
... perhaps they were at hollidays.
during august, watches even in stock
was marked as 'early september'
during august, watches even in stock
was marked as 'early september'
- NationOfLaws
- Senior Forumgod
- Posts: 1008
- Joined: Fri May 13, 2022 2:06 am
- CW-watches: 5
- Location: Kansas City, MO
Re: Anyone else having an issue getting a hold of CW?
They’ve been responsive within about two business days when I’ve emailed them.
Re: Anyone else having an issue getting a hold of CW?
I've had this and the replies were in my spam folder.
-
- Newbie
- Posts: 8
- Joined: Fri Mar 11, 2011 9:08 pm
Re: Anyone else having an issue getting a hold of CW?
Checked there too, but nothing. Who knows? I will give it another day.
-
- Senior Forumgod
- Posts: 1693
- Joined: Mon Jan 11, 2021 9:14 am
- CW-watches: 15
- Location: FLX, NY, USA
Re: Anyone else having an issue getting a hold of CW?
If urgent, call them.
with Kung Fu grip, and life-like hair
- monkeymax
- Senior Guru
- Posts: 584
- Joined: Sat May 01, 2010 10:30 pm
- CW-watches: 3
- Location: South England
Re: Anyone else having an issue getting a hold of CW?
I had a phone call last week answered pretty quickly and subsequent emails that are answered within a day.
If it's urgent a quick phone call may be the way. They're lovely to speak to, too.
If it's urgent a quick phone call may be the way. They're lovely to speak to, too.
- Thegreyman
- Trusted Seller
- Posts: 12066
- Joined: Sat May 21, 2016 3:45 pm
- CW-watches: 6
- Location: Edinburgh
Re: Anyone else having an issue getting a hold of CW?
I called CS about something today and call was answered in about 30 seconds.
Patrick
C60 Pro 300, C60 Sunrise, C63 Sealander Lucerne blue LE, C65 Dartmouth, W11 Amelia (wife), C63 Sealander (son)
Some others + a few on the way
C60 Pro 300, C60 Sunrise, C63 Sealander Lucerne blue LE, C65 Dartmouth, W11 Amelia (wife), C63 Sealander (son)
Some others + a few on the way
Re: Anyone else having an issue getting a hold of CW?
Same had a phone call with them and straight through to someone.
Did have the same of In Stock item but nothing for a day or so, just the status said Getting ready for dispatch
Sent from my iPhone using Tapatalk
Did have the same of In Stock item but nothing for a day or so, just the status said Getting ready for dispatch
Sent from my iPhone using Tapatalk
Re: Anyone else having an issue getting a hold of CW?
I placed an order for an in-stock item yesterday and it was dispatched today. Notice said that DHL would deliver Friday to USA. That's responsive. (BTW, color me "Missouri" on DHL delivery on Friday.)
-
- Similar Topics
- Replies
- Views
- Last post
-
- 0 Replies
- 68 Views
-
Last post by undetterred
-
- 2 Replies
- 198 Views
-
Last post by Kip